ZipRecruiter

Log In

1

Customer Program Manager Jobs in Manassas, VA (NOW HIRING)

Ladgov Corporation

Program Manager

Washington, DC · On-site

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

CenCore LLC

Operations Program Manager

Manassas, VA · On-site +1

$100K - $115K/yr

Description CenCore is seeking an Operations Program Manager to support secure operations initiatives for a customer program. This role is responsible for managing assigned projects from planning ...

kgs

Program Manager

Washington, DC · Hybrid

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

SAIC

Program Manager

Mclean, VA · Hybrid

$200K - $240K/yr

Program Management Subcategory: Program Mgmt Schedule: Part-Time Shift: Day Job Travel: No Minimum ... Identify new opportunities for IT to drive innovation to our customers. Qualifications * TS/SCI ...

ActioNet, Inc.

Program Manager

Vienna, VA · On-site

$270K/yr

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

ActioNet, Inc.

Program Manager

Vienna, VA · On-site

$270K/yr

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

Koniag, Inc.

Program Manager

Washington, DC · On-site

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

XLA

Program Manager

Washington, DC · On-site

Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...

Curtiss-Wright

Program Manager

Ashburn, VA · On-site

As a Program Manager, you will serve as the principal point of contact to key military and commercial customers by showcasing your technical program leadership within the Rugged Embedded Computing ...

SteerBridge

Program Manager

Vienna, VA · On-site

The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...

ActioNet

Program Manager

Vienna, VA · On-site

$270K/yr

Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

kgs

Program Manager

Washington, DC · Hybrid

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

Curtisswright

Program Manager

Ashburn, VA

As a Program Manager, you will serve as the principal point of contact to key military and commercial customers byshowcasingyour technical program leadership within the Rugged Embedded Computing ...

previous pagenext page

Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Manassas, VA

Customer Program Manager information

See Manassas, VA salary details

$8

$51

$80

How much do customer program manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer program manager in Manassas, VA is $51.28, according to ZipRecruiter salary data. Most workers in this role earn between $34.18 and $65.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Manassas, VA are hiring for Customer Program Manager jobs?

Cities near Manassas, VA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Manassas, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,460 per year, or $54.1 per hour.

Senior Program Manager

Electronic Instrumentation & Technology, LLC

Leesburg, VA • On-site

$122K - $122K/yr

Full-time

Posted 7 days ago

Job description

Sr. Program Manager – Electronics Manufacturing Services (EMS)

Job Summary:

The Program Manager is responsible for the successful planning, execution, and delivery of customer programs within an Electronics Manufacturing Services (EMS) environment. This role serves as the primary interface between the customer and internal teams, ensuring that expectations are met across cost, quality, delivery, and responsiveness. The Program Manager leads cross-functional efforts to manage product builds, resolve issues, and support ongoing customer relationships while driving operational efficiency, profitability, and account growth.

Key Responsibilities:

  • Work in a leadership role by having the Program Managers report directly into the Sr. Program Manager lead role.
  • In this site PM leadership role, work with the sales team to improve and grow new customer development and onboarding strategies including manufacturing transitional handoffs and sales development.
  • Serve as the main point of contact for assigned EMS customer accounts, maintaining a strong, responsive relationship throughout the product lifecycle.
  • Lead the full program lifecycle including New Product Introduction (NPI), production ramp, and sustaining activities.
  • Collaborate with planning, engineering, manufacturing, supply chain, quality, and test teams to meet production schedules and quality standards.
  • Manage build plans, material readiness, and internal priorities to ensure on-time delivery.
  • Conduct regular Customer Focus Team (CFT) meetings to align internal resources and proactively address program needs.
  • Monitor and report on key performance metrics such as on-time delivery (OTD), cost, quality, customer satisfaction, and operational efficiency.
  • Oversee Excess and Obsolete (E&O) inventory, support customer forecasts, and mitigate supply chain risks.
  • Drive change management processes, including ECN implementation and deviations, and communication across functions.
  • Assist with P&L and revenue forecasting, and backlog management. To include monitoring AR and tariff requirements.
  • Lead and organize Quarterly Business Reviews (QBRs) with customers to review performance and identify new business opportunities.
  • Identify upsell or cross-sell opportunities within existing accounts by recognizing customer needs and aligning them with the company's capabilities.
  • Partner with the sales team to develop and present proposals, quotes, and program expansions.
  • Champion continuous improvement initiatives using Lean, Six Sigma, or related methodologies to enhance customer value and reduce operational costs.

Qualifications:

  • Bachelor’s degree in Engineering, Business, Supply Chain, or related field, preferred.
  • 4–7 years of experience in program management.  EMS or electronics manufacturing environment, preferred.
  • Strong knowledge of PCBA, box build, and electronic product lifecycles, preferred.
  • Proven ability to manage cross-functional projects and communicate effectively with both technical and non-technical stakeholders.
  • Familiarity with ERP and CRM systems and advanced skills in Microsoft Excel and PowerPoint.
  • Understanding of sales processes, value propositions, and account development strategies.
  • Strong interpersonal, negotiation, and communication skills.
  • Experience with Lean, Six Sigma, or continuous improvement tools is a plus.
  • Working knowledge of quality standards like ISO 9001, ISO 13485, IPC-A-610, or AS9100, ITAR, ROHS, preferred.

Work Environment:

  • Primarily office-based with regular interaction on the manufacturing floor
  • Occasional travel to customer sites or global EMS facilities.
  • Flexibility required for meetings across multiple time zones.
  • 9/80 schedule, every other Friday off