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Customer Program Manager Jobs in Loudon, TN (NOW HIRING)

ADP, Inc.

Customer Service Manager

Louisville, TN · On-site

$52 - $72/hr

Assess, recommend and/or create custom client and participant Education Program(S) and schedule ... Keeps management abreast of any trends visible through all client interactions, operational data ...

BrightStar Care

Customer Care Manager

Knoxville, TN · On-site

Position: Able to work as a Customer Service Representative Position Description: Staffing ... Able to recruit, interview and hire for programs. Able to schedule medical staff for Home Care ...

BrightStar Care

Customer Care Manager

Knoxville, TN · On-site

Position: Able to work as a Customer Service Representative Position Description: Staffing ... Able to recruit, interview and hire for programs. Able to schedule medical staff for Home Care ...

CoorsTek

Quality Assurance Engineer II

Oak Ridge, TN · On-site

... and customer program support. Roles and Responsibilities: * Embrace and apply the CORE Quality ... Provide other quality engineering support as assigned by the Quality Manager. Job Requirements:

Clayton Homes

IT Project Manager II

Maryville, TN · On-site

$85K - $101K/yr

Position Summary As Project Manager II, you will excel as a collaborative team player who can lead ... customers and team members. Quarterly profit share bonus program. Onsite gym with variety of ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Loudon, TN

Customer Program Manager information

See Loudon, TN salary details

$7

$47

$75

How much do customer program manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer program manager in Loudon, TN is $47.69, according to ZipRecruiter salary data. Most workers in this role earn between $31.78 and $61.25 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Loudon, TN are hiring for Customer Program Manager jobs?

Cities near Loudon, TN with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Loudon, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $99,191 per year, or $47.7 per hour.

Management Training Program

Express Oil Change & Tire Engineers

Farragut, TN • On-site

Full-time

Re-posted yesterday

Job description

Company Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
  • Consistently creating results for customers, teammates and the company
  • Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
  • Scheduling service appointments and answering questions in person and on the telephone
  • Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
  • Providing the customer with a positive experience
  • Ensuring our company's high level of expectations are met, maintained, and exceeded
  • Involvement in every aspect of the store operation
  • Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
  • Ability to step in when necessary to take on additional duties

Qualifications
We are looking for:
  • High level of motivation with hands-on management skills
  • Top-notch customer service skills with a desire to build long term trust and relationships with our customers
  • Effective communication and interpersonal skills
  • Automotive experience helpful but not required

Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
  • Prolonged periods of standing, stooping, and bending
  • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Apply