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Customer Program Manager Jobs in Lorton, VA (NOW HIRING)

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

Operations Program Manager

Manassas, VA · On-site +1

$100K - $115K/yr

Description CenCore is seeking an Operations Program Manager to support secure operations initiatives for a customer program. This role is responsible for managing assigned projects from planning ...

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

Program Manager

Mclean, VA · Hybrid

$200K - $240K/yr

Program Management Subcategory: Program Mgmt Schedule: Part-Time Shift: Day Job Travel: No Minimum ... Identify new opportunities for IT to drive innovation to our customers. Qualifications * TS/SCI ...

Program Manager

Vienna, VA · On-site

$270K/yr

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

Program Manager

Vienna, VA · On-site

$270K/yr

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

The Program Manager will oversee technical, operational, administrative, and contractual ... Customer relationship management. * Executive communication and presentation skills. * Personnel ...

Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...

The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...

Program Manager

Vienna, VA · On-site

$270K/yr

Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

Showing results 21-40

Customer Program Manager information

See Lorton, VA salary details

$8

$54

$86

How much do customer program manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer program manager in Lorton, VA is $54.68, according to ZipRecruiter salary data. Most workers in this role earn between $36.44 and $70.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Lorton, VA are hiring for Customer Program Manager jobs?

Cities near Lorton, VA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Lorton, VA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $113,743 per year, or $54.7 per hour.

Task Area Program Manager (Universal IT Customer Support)

GDIT

Washington, DC • Hybrid

$164K - $166K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

86th of 223 rated it services


Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Financial Management, Information Technology Infrastructure Library (ITIL), People Management

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Task Area Program Manager

Advance how our customers operate while you advance your career. Join GDIT as Task Area Program Manager and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT

As a Task Area Program Manager the work you'll provide the full range of Customer Support and Engineering Services to meet the mission needs of the Department. This includes enhanced service delivery and response times to support all DT customers across all devices and services, utilizing a comprehensive and efficient approach to enable the Department's global footprint, which encompasses approximately 175,000 desktops and laptops, and over 65,000 mobile phones and tablets.

Leads and manages the Universal IT Customer Support task area. Responsible for delivery of all requirements within the assigned area, alignment with Department business lines, and supervision of project managers and technical staff.

WHAT YOU'LL NEED TO SUCCEED:

Bring your technology expertise and drive for innovation to GDIT. The Task Area Program Manager must have:

  • Bachelor's degree in a relevant field

  • 8+ years of experience managing IT projects or programs, with at least 3 years in a federal environment

  • PMP or equivalent certification preferred

  • Experience supervising technical teams and managing budgets

  • Active Secret security clearance. The ability to obtain a Top Secret security clearance by the time of award as required by the contract

GDIT IS YOUR PLACE:

  • At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities

  • Support: An internal mobility team focused on helping you achieve your career goals

  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off

  • Community: Award-winning culture of innovation and a military-friendly workplace


The likely salary range for this position is $164,382 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US