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Customer Program Manager Jobs in Little Falls, NJ

AVTC Group

Program Manager

Springfield, NJ · On-site +1

Program Manager The Program Manager • Financial Controls - assuring Programs are performed within ... customers • Other important elements for success are a clear understanding of business ...

Tek Ninjas

Program Manager

Manhattan, NY · On-site

Program Manager Duration: 6 -12+ Months Location - NYC, NY onsite Lead the establishment and scaling of the Actimize Customers Take immediate ownership of client programs and professional services ...

Magellan Aerospace Corporation

Program Manager

Corona, NY · On-site

$60K - $70K/yr

The Program Manager will act as the primary liaison with customers and suppliers, ensuring timely program execution, maintaining strong relationships, and driving results aligned with organizational ...

Miratech

Program Manager

New York, NY · On-site +1

Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance Qualifications * 5+ years of program management, department director, or equivalent ...

Staffingine LLC

Program Manager

New York, NY · On-site

Program Manager Job Location: NYC, NY Job Type: Contract * 15 years of Experience in Digital ... Identify and communicate with the customer for any new business opportunities * Responsible for ...

Miratech

Program Manager

New York, NY · On-site +1

Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance Qualifications * 5+ years of program management, department director, or equivalent ...

Magellan

Program Manager

Corona, NY

$60K - $70K/yr

The Program Manager will act as the primary liaison with customers and suppliers, ensuring timely program execution, maintaining strong relationships, and driving results aligned with organizational ...

Miratech

Program Manager

New York, NY · On-site +1

Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance Qualifications * 5+ years of program management, department director, or equivalent ...

Fairygodboss

Program Manager

Parsippany Troy Hills, NJ · On-site

$71.60 - $145.20/hr

... the customer journey? * Are you looking for an inclusive environment with a culture of ... The Program Manager is also responsible for productive working relationships between Carriers and ...

New

Jerseydigs

Program Manager

Hoboken, NJ · On-site

$120 - $160/hr

Identify patterns or gaps in CRM usage and recommend improvements to enhance data quality and reporting integrity. Cross-Functional Program Coordination * Serve as the central coordination point for ...

New

Tiger Analytics Inc.

Program Manager

Jersey City, NJ

Should have been in customer facing roles in managing large engagements * Resolving cross-program issues and strategic issues with senior stakeholders * Prepare reports for directors and stakeholders

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Little Falls, NJ

Customer Program Manager information

See Little Falls, NJ salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer program manager in Little Falls, NJ is $55.30, according to ZipRecruiter salary data. Most workers in this role earn between $36.88 and $71.06 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Little Falls, NJ are hiring for Customer Program Manager jobs?

Cities near Little Falls, NJ with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Little Falls, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $115,030 per year, or $55.3 per hour.

Program Manager

Inficare Technologies

Manhattan, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role: Program Manager
Location: NY (onsite--Local candidate only)
Note: Familiarity with the Customer Marketing technology ecosystem and related programs is preferred
Overview
  • The Client unifies essential strategic technology functions, including digital experience engineering, marketing technology, enterprise communications, travel and lifestyle services, and automation.
  • All of these are built upon a robust data technology framework that emphasizes data governance and management.
  • The team is dedicated to developing customer-facing capabilities that strengthen and broaden digital engagement, as well as core technical competencies that serve multiple business lines and customer segments.

Role of the Technical Program Manager
  • The Technical Program Manager is crucial in accelerating the success of Client by identifying, driving, and taking ownership of key strategic initiatives.
  • We are looking for a forward-thinking, enthusiastic, and diligent technologist who thrives in collaborative environments.
  • The ideal candidate will work alongside the team to create solutions that boost engagement and loyalty among our current customers and attract new customers.
  • This position requires close collaboration with business partners, project managers, technical engineers, and leadership to ensure comprehensive, efficient, and standards-aligned solutions.

Focus Areas:
  • Act as a proactive driver for client, partnering with stakeholders throughout Technology to lead strategic programs.
  • Build strong working relationships across the business, including with teams, business partners, and senior leaders, to enhance collaboration, resolve challenges, remove obstacles, and create impactful solutions.
  • Lead technical discussions related to project plans, ensuring alignment across various teams.
  • Collaborate with leadership and internal partners to assess and develop insights on opportunities that influence the strategic direction of projects.
  • Lead essential governance discussions and deliver program communication and training strategies.
  • Work with program teams and partners to address and resolve program- and project-level risks and issues.
  • Negotiate and influence cross-functional teams to ensure appropriate and sustained resource engagement throughout project execution.
  • Anticipate risks and issues at the program level, ensuring that eIective mitigation plans are in place to safeguard delivery timelines and objectives.
  • Support the ongoing development of marketing technology strategy documents.
  • Collaborate with cross-platform development teams on major programs.
  • Take ownership of or provide essential input into the measurement and tracking of key goals, metrics, and executive-level reporting.
  • Exhibit inspiring leadership throughout all initiatives and interactions.

Qualifications:
  • Demonstrated ability to collaborate across teams, build and leverage strong working relationships, and guide diverse opinions to consensus.
  • Experience managing multiple concurrent initiatives, priorities, and teams eIectively.
  • Skill in clarifying objectives, managing ambiguity and undefined problems, advocating for simplification, and influencing teams.
  • Exceptional oral and written communication skills, with experience engaging and influencing cross-functional stakeholders and senior leaders.
  • Strong knowledge of project management processes, including the use of project management software tools, templates, and management techniques.
  • Proactive collaborator who builds trust through transparency and delivering on commitments.
  • Proven capability to manage change in a dynamic environment and influence others without direct authority.
  • Commitment to questioning assumptions, challenging the status quo, and pursuing continuous improvement.
  • Never settles for being "good enough."
  • Familiarity with the Customer Marketing technology ecosystem and related programs is preferred.

Apply