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Customer Program Manager Jobs in Irvine, CA (NOW HIRING)

Technical Program Manager, Battery

Irvine, CA ยท On-site

$138K - $179K/yr

Lead customer engagement, including technical discussions, program reviews, issue resolution, and escalation management * Lead and facilitate technical meetings and workshops; ensure clear ...

Technical Program Manager, Battery

Irvine, CA ยท On-site

$138K - $179K/yr

Lead customer engagement, including technical discussions, program reviews, issue resolution, and escalation management * Lead and facilitate technical meetings and workshops; ensure clear ...

Program Manager

Irvine, CA ยท On-site

$140K - $175K/yr

The Program Manager owns the customer relationship, organizes internal engineering, manages external suppliers & manufacturing, and tests activities. A successful Program Manager executes on-time, on ...

Program Manager

Irvine, CA ยท On-site

$140K - $175K/yr

The Program Manager owns the customer relationship, organizes internal engineering, manages external suppliers & manufacturing, and tests activities. A successful Program Manager executes on-time, on ...

Program Manager

San Clemente, CA ยท On-site

$140K - $165K/yr

Program Manager is responsible for managing customer relations typically by executing projects in a successful manner, to maximize Swift's business opportunities. The ideal candidate will have ...

The Program Manager will create an environment that promotes employee growth and retention ... The individual manages and oversees all aspects of the client's customer service policies ...

We enable customers to design what they want, when they want it and deliver harness builds at record-breaking speed. The Program Manager will serve as the primary point of contact for multiple key ...

Must interface across the SME's and customers in an environment where the workforce is skilled, valued and specialized in the applications. Serves as the key management link across the programs but ...

Must interface across the SME's and customers in an environment where the workforce is skilled, valued and specialized in the applications. Serves as the key management link across the programs but ...

Our customer operations, data analytics, and full-featured, single-account back-office technology ... Program Manager JOB LOCATION: Anaheim, CA (on-site 5 days a week) DURATION: 1 year term through ...

Own the customer-facing delivery timeline and be the internal owner of what it will take to hit it ... * Willingness to travel internationally (China, Mexico) as programs require.

Program Manager

Cypress, CA ยท On-site

$110K - $160K/yr

We enable customers to design what they want, when they want it and deliver harness builds at record-breaking speed. The Program Manager will serve as the primary point of contact for multiple key ...

Program Manager

Cypress, CA ยท On-site

$110K - $160K/yr

We enable customers to design what they want, when they want it and deliver harness builds at record-breaking speed. The Program Manager will serve as the primary point of contact for multiple key ...

Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry ... Serving as a critical link between the Program Management Office (PMO) and Production, you will own ...

Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry ... Serving as a critical link between the Program Management Office (PMO) and Production, you will own ...

Showing results 21-40

Customer Program Manager information

See Irvine, CA salary details

$9

$57

$90

How much do customer program manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer program manager in Irvine, CA is $57.73, according to ZipRecruiter salary data. Most workers in this role earn between $38.51 and $74.18 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Irvine, CA are hiring for Customer Program Manager jobs?

Cities near Irvine, CA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Irvine, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $120,741 per year, or $58 per hour.

Technical Program Manager, Battery

Gotion, Inc.

Irvine, CA โ€ข On-site

$138K - $179K/yr

Full-time

Re-posted 12 days ago


Job description

This role is in Irvine CA.

Key Responsibilities:ย 

  • Serve as the primary point of contact for US customers throughout battery cell and/or pack development programsย 
  • Lead customer engagement, including technical discussions, program reviews, issue resolution, and escalation managementย 
  • Lead and facilitate technical meetings and workshops; ensure clear documentation, action tracking, and alignment with internal teams and customersย 
  • Lead cross functional teamsย throughoutย RFI/RFQsย processย and technical proposals in collaboration with engineering and commercial teamsย 
  • Lead the development of battery cell and pack programs from concept through production, coordinating closely with customers and internal cross functional teamsย 
  • Develop, maintain, and communicate detailed program schedules, milestones, and deliverablesย 
  • Identify program risks across technical, schedule, cost, and quality and drive mitigation plansย 
  • Coordinate cross-functional teams including engineering, manufacturing, quality, supply chain, and commercial across regionsย to meet program timing, deliverables and costย 
  • Regularly communicate program status, risks, and key decisions to engineering and executive leadershipย 
  • Identify and drive innovative solutions to overcome technical and program obstacles while maintaining schedule adherenceย 
  • Prioritize and track cross-functional action items, balancing resources, risks, and program outcomesย 
  • Support on-site customer meetings, technical workshops, and plant visits in the US and Chinaย 
  • Support DFMEA, PFMEA, DV/PV, APQP, and PPAP activities as required by customer programsย 
  • Up to 30% domestic and international travelย 

Qualifications:ย 

  • Bachelor's degree in Engineeringย (Mechanical, Electrical, Chemical, Materials, or related discipline)ย 
  • 3+ years of experience in automotive, EV, or energy storage product developmentย 
  • 5+ years of experience in Technical Program Management, Program Management, or equivalent customer-facing leadership rolesย 
  • Good understanding of Li-ion battery cell and/or battery pack systems, including development and validation processesย 
  • Proven experience working directly with US or global automotive OEM customersย 
  • Solid knowledge of automotive product development and launch processes, including DV/PV, APQP, and PPAPย 
  • Demonstrated ability to manage complex technical programs involving multiple stakeholders, tight timelines, and evolving requirementsย 
  • Excellent written and verbal communication skills in English, with the ability to clearly communicate with customers and senior leadershipย 
  • Willingness and ability to travel internationally as requiredย