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Customer Program Manager Jobs in Hudson, NH (NOW HIRING)

We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us ® " and ... The Operations Program Manager is responsible for coordinating all Operations activities on a ...

We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us" and "We ... The Operations Program Manager is responsible for coordinating all Operations activities on a ...

Security Program Manager

Burlington, MA · On-site

$140K - $170K/yr

The SPM ensures a high level of customer satisfaction and drives services and license utilization ... management programs for application vulnerability testing. • Advise customers on how to best ...

Serves as primary customer point of contact for execution of assigned customer contract(s) and ... Direct and manage program development from beginning to end, overseeing quality control throughout ...

The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...

We put our customers first -exemplified by our mission: "We Protect Those Who Protect Us ® ... BAE Systems is seeking a self-motivated and experienced program manager to manage $200M in acoustic ...

Exploiting every electron, we push the limits of what is possible, giving our customers the edge ... Knowledge of Program/Project Management methodologies, toolsets, process, and governance

The Program Manager role leads technical medical device programs. This role reports to the Vice ... Customer Focus: Provide professional, reliable, and prompt service to internal and external ...

Showing results 21-40

Customer Program Manager information

See Hudson, NH salary details

$8

$54

$86

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Hudson, NH is $54.69, according to ZipRecruiter salary data. Most workers in this role earn between $36.44 and $70.24 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Hudson, NH are hiring for Customer Program Manager jobs?

Cities near Hudson, NH with the most Customer Program Manager job openings:

Ops Program Mgr II

BAE Systems

Hudson, NH • On-site

Other

Re-posted 3 days ago


BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense


Job description


What's it like working for a company that makes a national impact? Inspiring. At BAE Systems, the work you do keeps some of the nation's biggest defense programs ready and relevant by executing and delivering affordable sustainment solutions that keep our electronic warfare (EW) systems mission-ready and mission-capable. You can help our teams solve some of the most complex technical and long-term maintainability and sustainability challenges - all while growing your own career.
BAE Systems Countermeasures and Electromagnetic Attack Solutions (CEMA) has rewarding project technical opportunities that are right for you! Engineers in CEMA work on the world's most advanced electronics to create systems that protect our warfighters. In CEMA, you'll be among the brightest minds, working on the aerospace and defense industry's most difficult problems. Drawing strength from our differences, we're innovating for the future, and you can, too.
Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us®" and "We Innovate For Those Who Move The World TM." Sound like a team you want to be a part of? Come build your career with BAE Systems. BAE Systems is seeking an entry level or experienced Operations Program Manager who will be a member of a cross-functional program team within the Electronic Attack Solutions (EAS) Product Line's Production Portfolio. Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely.
GENERAL RESPONSIBILITIES:
The Operations Program Manager is responsible for coordinating all Operations activities on a program. This includes flowing program requirements down from the product line and program manager to all of the Operations functions. The Ops functions primarily include Manufacturing, Technical Operations, and Supplier Partnerships. Supplier Partnerships consists of factory planning, program planning, procurement, and subcontract management. In addition to supporting program execution, OPM's are required to support non-recurring engineering program phases, including driving early involvement in development and transition to production programs of the various Ops functions. It will also include involvement in proposal activities for both material and Operations labor estimates.
RESPONSIBILITIES:
  • Project management of continuous improvement program
  • Cost Account Manager responsible for cost and schedule of all operations labor and material
  • Ensure all deliverables meet contractual requirements
  • Ensure all deliverables are delivered to the customer according to the manufacturing schedule
  • Promotes a strong sense of teamwork among personnel supporting various phases of the program efforts
  • Develop, Execute and Monitor plans that support the Business Operating Plan
  • Ensure Manufacturing execution is aligned with Program and Customer demand / requirements
  • Work with production team on any capability transitions to Sustainment
  • Work with Factory supports to resolve issues that require Supplier or Program or Customer action
  • Be the Operations Leader for Customer / Program requirements such as (Repair Turn Around Time and EW Availability)
  • Support factory compliance requirements and activities
  • Support programs across several geographic locations with occasional travel to support programs.
  • Needs to identify and mitigate technical and schedule risks to program execution
  • Must have a current/active Secret Clearance or ability to attain one

AUTHORITY:
  • Provide work direction for Operations personnel
  • Cost Account Manager authority for Operations and for Program staff level.
  • Signature authority for all Operations Plans (material, manufacturing, manpower, lean, capital, facilities).
  • Signature authority for all Operations Program Task Descriptions (PTDs) flowed to Focus Factory management.

About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Required Skills and Education
  • Bachelor's Degree and 3+ years of experience or equivalent experience.
  • The ideal candidate will have project management skills (or manufacturing / supply chain skills) as well as knowledge of the Operations functions.
  • Basic skills in: data analysis, leading several small teams, effective communications, proposals, spreadsheet creation and management, as well as some basic finance process comprehension.

Preferred Skills and Education
  • PMP certification
  • Green Belt certification
  • Experience leading cross-functional Integrated Product Teams (IPTs)
  • Experience in management, supply chain management, and/or factory management is a plus.
  • Analytical skills and the ability to work independently to develop Leadership presentations for the Operations and Program function.
  • Previous Cost Account Management (CAM) and Earned Value Management Systems (EVMS) experience is a plus.
  • Experience with a development and/or production program.
  • Knowledge and/or experience with AS9145/APQP .

What BAE Systems employees say

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US