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Customer Program Manager Jobs in Castro Valley, CA

Program Manager

Milpitas, CA · On-site

$90K - $110K/yr

This person will be the liaison between customers and manufacturing, ensuring successful program ... Manage all phases of customer program execution to ensure customer satisfaction. * Coordinate cross ...

Program Manager

Milpitas, CA · On-site

$99K - $137K/yr

This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...

Program Manager

Milpitas, CA · On-site

$99K - $137K/yr

This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...

Program Manager

San Leandro, CA · On-site

$100K - $135K/yr

We are looking for a Program Manager to support commercial engagements by partnering with internal ... This individual will own the customer relationship and be the go-between for our technical teams ...

Program Manager 2

Fremont, CA · On-site

$78K - $134K/yr

Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...

We are looking for a Program Manager to support commercial engagements by partnering with internal ... This individual will own the customer relationship and be the go-between for our technical teams ...

Program Manager 2

Fremont, CA · On-site

$78K - $134K/yr

Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...

Program Manager 2

Fremont, CA · On-site

$78K - $134K/yr

Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...

Showing results 21-40

Customer Program Manager information

See Castro Valley, CA salary details

$10

$62

$98

How much do customer program manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer program manager in Castro Valley, CA is $62.40, according to ZipRecruiter salary data. Most workers in this role earn between $41.59 and $80.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Castro Valley, CA are hiring for Customer Program Manager jobs? Cities near Castro Valley, CA with the most Customer Program Manager job openings:

Customer (Hyperscalers) Program/Product Manager

Renesas Electronics

San Jose, CA

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago


Job description

Job Description

The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams. 

This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales. 

The CPM ensures that customer commitments - including project milestones, engineering samples, and volume ramps - are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment. 

Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs. 

Key Responsibilities:

  • End-to-End Program Execution:
    • Own the successful execution of assigned customer programs. 
    • Understand and manage customer project scope, schedules, milestones, and deliverables. 
    • Align internal development timelines with customer expectations. 
    • Identify program risks and drive mitigation plans proactively. 
    • Lead regular internal and customer-facing program reviews. 
  • Volume Ramp & Supply Coordination:
    • Understand customer forecast and volume ramp requirements. 
    • Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness. 
    • Monitor ramp execution and escalate constraints early. 
    • Ensure alignment between customer demand and supply capabilities 
  • Engineering Samples & NPI Management 
    • Manage planning, forecasting, and delivery of engineering samples. 
    • Track requested ship dates, lead times, and build status. 
    • Drive cross-functional coordination to meet sample commitments. 
    • Ensure proper governance through NPI planning gates and readiness reviews. 
  • Cross-Functional Leadership & Governance 
    • Act as a single point of program coordination across: Product Line Management Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales.
    • Establish execution dashboards and KPIs. 
    • Provide transparent status updates on schedule, quality, supply, and risks. 
    • Escalate critical issues with data-driven recommendations. 
Qualifications
  • Bachelor's degree in Engineering, Business, or related field. 
  • 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets. 
  • Strong understanding of NPI processes, supply chain operations, and volume ramp execution. 
  • Experience managing complex, high-visibility customer programs. 
  • Proven ability to lead cross-functional teams without direct authority. 
  • Excellent communication, organization, and executive presentation skills. 
  • Strong analytical mindset with ability to create structured execution dashboards. 
Additional Information

The expected annual pay range for this position is $190K-$230. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.

Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.


 

Renesas is an embedded semiconductor solution provider driven by its Purpose 'To Make Our Lives Easier.' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, 'To Make Our Lives Easier.'     
At Renesas, you can: 

  • Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  
  • Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure. 
  • Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    

Are you ready to own your success and make your mark?  

Join Renesas. Shape Your Future with Us.  

Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.