The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross ...
The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross ...
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...
Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and ...
Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and ...
Program Manager
Milpitas, CA · On-site
$90K - $110K/yr
This person will be the liaison between customers and manufacturing, ensuring successful program ... Manage all phases of customer program execution to ensure customer satisfaction. * Coordinate cross ...
Quick apply
Program Manager
Milpitas, CA · On-site
$90K - $110K/yr
This person will be the liaison between customers and manufacturing, ensuring successful program ... Manage all phases of customer program execution to ensure customer satisfaction. * Coordinate cross ...
Program Manager
Milpitas, CA · On-site
$99K - $137K/yr
This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...
Program Manager
Milpitas, CA · On-site
$99K - $137K/yr
This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...
Voice of the Customer Program Manager
San Francisco, CA · On-site +1
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...
Voice of the Customer Program Manager
San Francisco, CA · On-site +1
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...
Program Manager
Milpitas, CA · On-site
$99K - $137K/yr
This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...
Program Manager
Milpitas, CA · On-site
$99K - $137K/yr
This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...
Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and ...
Quick apply
Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and ...
Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and ...
Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and ...
Voice of the Customer Program Manager
San Francisco, CA · On-site +1
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...
Voice of the Customer Program Manager
San Francisco, CA · On-site +1
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...
Program Manager
San Leandro, CA · On-site
$100K - $135K/yr
We are looking for a Program Manager to support commercial engagements by partnering with internal ... This individual will own the customer relationship and be the go-between for our technical teams ...
Program Manager
San Leandro, CA · On-site
$100K - $135K/yr
We are looking for a Program Manager to support commercial engagements by partnering with internal ... This individual will own the customer relationship and be the go-between for our technical teams ...
Program Manager 2
Fremont, CA · On-site
$78K - $134K/yr
Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...
Program Manager 2
Fremont, CA · On-site
$78K - $134K/yr
Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...
Program Manager
San Leandro, CA · On-site
We are looking for a Program Manager to support commercial engagements by partnering with internal ... This individual will own the customer relationship and be the go-between for our technical teams ...
Quick apply
Program Manager
San Leandro, CA · On-site
We are looking for a Program Manager to support commercial engagements by partnering with internal ... This individual will own the customer relationship and be the go-between for our technical teams ...
Sr. Principal, Customer Program Management (US-Based, Supporting China Business)
San Jose, CA · On-site
$205K - $260K/yr
Sr. Principal, Customer Program Management (US-Based, Supporting China Business) Location: San Jose, CA (Onsite) Role Overview Astera Labs is seeking a Sr. Principal, Customer Program Management to ...
Sr. Principal, Customer Program Management (US-Based, Supporting China Business)
San Jose, CA · On-site
$205K - $260K/yr
Sr. Principal, Customer Program Management (US-Based, Supporting China Business) Location: San Jose, CA (Onsite) Role Overview Astera Labs is seeking a Sr. Principal, Customer Program Management to ...
Staff Program Manager - Customer Success
Mountain View, CA · On-site
$158K - $214K/yr
Overview Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble ...
Staff Program Manager - Customer Success
Mountain View, CA · On-site
$158K - $214K/yr
Overview Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble ...
Program Manager 2
Fremont, CA · On-site
$78K - $134K/yr
Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...
Program Manager 2
Fremont, CA · On-site
$78K - $134K/yr
Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...
Program Manager 2
Fremont, CA · On-site
$78K - $134K/yr
Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...
Program Manager 2
Fremont, CA · On-site
$78K - $134K/yr
Monitor customer programs from order through final delivery, ensuring milestones, quality, schedule ... Manage customer expectations by providing regular program updates, executive-level reports, and ...
Principal Technical Program Manager
Fremont, CA · On-site
$141K - $182K/yr
@HYVE Solutions, missions to help customers, business partners, and employees achieve success ... The Senior Program Manager will serve as the central leader coordinating cross-functional teams ...
Principal Technical Program Manager
Fremont, CA · On-site
$141K - $182K/yr
@HYVE Solutions, missions to help customers, business partners, and employees achieve success ... The Senior Program Manager will serve as the central leader coordinating cross-functional teams ...
Principal Technical Program Manager
Fremont, CA · On-site
$141K - $182K/yr
@HYVE Solutions, missions to help customers, business partners, and employees achieve success ... The Senior Program Manager will serve as the central leader coordinating cross-functional teams ...
Principal Technical Program Manager
Fremont, CA · On-site
$141K - $182K/yr
@HYVE Solutions, missions to help customers, business partners, and employees achieve success ... The Senior Program Manager will serve as the central leader coordinating cross-functional teams ...
Customer Engineering Program Manager - BFLY Embedded
San Francisco, CA · Hybrid
$152K/yr
We are seeking a Customer Program Manager (CPM) to drive the execution of highly technical customer projects across hardware and software engineering for Butterfly Embedded. The CPM will be ...
Quick apply
Customer Engineering Program Manager - BFLY Embedded
San Francisco, CA · Hybrid
$152K/yr
We are seeking a Customer Program Manager (CPM) to drive the execution of highly technical customer projects across hardware and software engineering for Butterfly Embedded. The CPM will be ...
Customer Program Manager information
See Castro Valley, CA salary details
$10.26 - $18.26
1% of jobs
$18.26 - $26.25
5% of jobs
$26.25 - $34.24
9% of jobs
$41.24 is the 25th percentile. Wages below this are outliers.
$34.24 - $42.24
11% of jobs
$42.24 - $50.23
11% of jobs
$50.23 - $58.23
12% of jobs
The median wage is $58.93 / hr.
$58.23 - $66.22
18% of jobs
$73.55 is the 75th percentile. Wages above this are outliers.
$66.22 - $74.21
9% of jobs
$74.21 - $82.21
5% of jobs
$82.21 - $90.20
11% of jobs
$90.20 - $98.19
8% of jobs
$10
$62
$98
How much do customer program manager jobs pay per hour?
What are the key skills and qualifications needed to thrive as a customer program manager?
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
What is a customer program manager?
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 16 days ago
Job description
The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams.Â
This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales.Â
The CPM ensures that customer commitments - including project milestones, engineering samples, and volume ramps - are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment.Â
Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs.Â
Key Responsibilities:
- End-to-End Program Execution:
- Own the successful execution of assigned customer programs.Â
- Understand and manage customer project scope, schedules, milestones, and deliverables.Â
- Align internal development timelines with customer expectations.Â
- Identify program risks and drive mitigation plans proactively.Â
- Lead regular internal and customer-facing program reviews.Â
- Volume Ramp & Supply Coordination:
- Understand customer forecast and volume ramp requirements.Â
- Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness.Â
- Monitor ramp execution and escalate constraints early.Â
- Ensure alignment between customer demand and supply capabilitiesÂ
- Engineering Samples & NPI ManagementÂ
- Manage planning, forecasting, and delivery of engineering samples.Â
- Track requested ship dates, lead times, and build status.Â
- Drive cross-functional coordination to meet sample commitments.Â
- Ensure proper governance through NPI planning gates and readiness reviews.Â
- Cross-Functional Leadership & GovernanceÂ
- Act as a single point of program coordination across: Product Line Management Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales.
- Establish execution dashboards and KPIs.Â
- Provide transparent status updates on schedule, quality, supply, and risks.Â
- Escalate critical issues with data-driven recommendations.Â
- Bachelor's degree in Engineering, Business, or related field.Â
- 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets.Â
- Strong understanding of NPI processes, supply chain operations, and volume ramp execution.Â
- Experience managing complex, high-visibility customer programs.Â
- Proven ability to lead cross-functional teams without direct authority.Â
- Excellent communication, organization, and executive presentation skills.Â
- Strong analytical mindset with ability to create structured execution dashboards.Â
The expected annual pay range for this position is $190K-$230. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.
Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
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Renesas is an embedded semiconductor solution provider driven by its Purpose 'To Make Our Lives Easier.' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, 'To Make Our Lives Easier.'Â Â Â Â
At Renesas, you can:Â
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Â
- Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure.Â
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.  Â
Are you ready to own your success and make your mark? Â
Join Renesas. Shape Your Future with Us. Â
Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.
Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.