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Customer Program Manager Jobs in Brick, NJ (NOW HIRING)

B1015

Configuration Manager

Stafford Township, NJ · On-site

$80 - $110/hr

Perform customer liaison, make presentations, and attend customer meetings * Consult with stakeholders on technical applications to support program management decisions Specific requirements and ...

Telum Corporation

Contract/Site Manager

Lakehurst, NJ · On-site

Experience leading formal military education and training programs * Completed Air Command and ... S. Government customers within the Special Operations and Intelligence communities. Telum is an ...

iCIMS, Inc.

Senior Manager, Customer Success

Holmdel, NJ · On-site

$125 - $135/hr

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing ... Lead organizational initiatives, change management efforts, and continuous improvement programs.

CACI

Program Operations Support

Lakewood, NJ · On-site

$41K - $48K/yr

Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None ... As a valued team member, you'll be part of a high-performing group dedicated to our customer ...

CACI

Program Operations Support

Cookstown, NJ · On-site

$42K - $49K/yr

Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None ... As a valued team member, you'll be part of a high-performing group dedicated to our customer ...

CACI

Program Operations Support

Lakehurst, NJ · On-site

$45K - $53K/yr

Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None ... As a valued team member, you'll be part of a high-performing group dedicated to our customer ...

Wolters Kluwer

Customer Marketing Manager

Ewing, NJ

$107K - $188K/yr

Plans and executes customer marketing ABM campaigns and programs across multiple channels, such as ... Manage customer-focused events such as events, conferences, webinars, user groups, and community ...

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Customer Program Manager information

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How much do customer program manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer program manager in Brick, NJ is $58.38, according to ZipRecruiter salary data. Most workers in this role earn between $38.94 and $75.00 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Brick, NJ are hiring for Customer Program Manager jobs?

Cities near Brick, NJ with the most Customer Program Manager job openings:

Customer Program Manager jobs near you

Technical Program Manager for Digital Experience Layer Refresh - Remote / Telecommute

CYNET SYSTEMS

Holmdel, NJ • Remote

$65 - $70/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Job Overview:

Pay Range: $65hr - $70hr

Requirement/Must Have:

  • 10+ years of technology program/project management experience managing large transformational programs and projects in a large-scale matrix organization.
  • 8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integration and delivery.
  • Experience in the Retail domain, specifically with e-commerce website and mobile app systems.
  • Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with delivery teams and platforms.
  • Strong verbal and written communication skills.

Responsibilities:

  • Lead sophisticated and large scale cross-team, cross-functional initiatives.
  • Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources.
  • Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stakeholders.
  • Engage and energize the project teams to achieve ambitious goals.
  • Proactively remove obstacles to drive momentum and progress.
  • Identify and implement continuous improvements to the engineering organization and the program management process.
  • Help with the cross-functional planning and business planning process.
  • Facilitate their team for better creativity and improve the efficiency of the development team.
  • Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
  • Responsible to remove the impediments for the scrum team.
  • Reinforce communication within the team.

Skills:

  • Solid experience leading and managing technical teams.
  • Knowledge of agile methodology and frameworks like Scrum, Kanban, XP.
  • Strong technical, analytical and quantitative skills.
  • Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management.

Education and Experience:

  • Bachelors degree in Computer Science, Engineering, or Mathematics, or equivalent practical experience.
  • Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software or systems development environment.
  • Excellent written and verbal communication skills and exceptional emotional intelligence.
  • Strong organizational skills to lead multiple, challenging priorities simultaneously.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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