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Customer Processing Analyst Jobs (NOW HIRING)

Analyze carrier freight bills for rating accuracy along with processing weekly customer invoicing for assigned accounts. Communicate with multiple departments to increase the accuracy of automated ...

Analyze carrier freight bills for rating accuracy along with processing weekly customer invoicing for assigned accounts. Communicate with multiple departments to increase the accuracy of automated ...

Analyze carrier freight bills for rating accuracy along with processing weekly customer invoicing for assigned accounts. Communicate with multiple departments to increase the accuracy of automated ...

Position Overview In this role, a Queue Processing Analyst or (PA) will need a strong workforce ... Independently engages in service recovery activities by addressing escalated customer issues either ...

Mail Processing Analyst We are seeking a dependable and detail-oriented Mail Processing Analyst to ... Prepare and mail customer refund checks on a weekly basis Job Requirements * Proven dependability ...

Mail Processing Analyst We are seeking a dependable and detail-oriented Mail Processing Analyst to ... Prepare and mail customer refund checks on a weekly basis Job Requirements * Proven dependability ...

Scope and Responsibilities We are expanding our team to add a Payroll Processing Analyst. As a ... We operate in a customer-centric culture, not an ego-centric culture. · Inspirational & Passionate ...

HSA Processing Requirements: * Responsible for the accuracy and integrity of bank account ... Review monthly customer complaint reports to ensure proper resolution. Forward Bell specific ...

We design, build and service cutting-edge equipment that helps our customers manufacture display ... The Payroll Processing Analyst reports to the Payroll Processing and Integrations Manager and is ...

Scarsdale, New York Salary range: $55,000 - $80,000 The Senior Items Processing Analyst supports ... Maintain confidentiality of the Bank's customers. * Remain current on and adhere to all regulatory ...

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Customer Processing Analyst information

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How much do customer processing analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer processing analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

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For Customer Processing Analyst jobs, the most frequently searched job titles are:

Infographic showing various Customer Processing Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 82% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

Processing Analyst

Hickory, NC • On-site

Transportation Insight
Trucking • 1 - 5K employees

Full-time

Re-posted 19 days ago


Transportation Insight rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Job Title: Processing Analyst
COMPANY STATEMENT:
Have you ever thought about what goes into getting that can of soup on the shelf at the store? What about how your favorite clothing retailer received their merchandise in store for you to buy? Or even what all takes place when you order online from a retailer and it ships to your door?
Transportation Insight is a premier employer regionally and nationally because of our reputation, workplace culture, and growth opportunities. At Transportation Insight, our team members are motivated to improve our clients, our communities, and ourselves every day. We solve challenges that help manufacturers, retailers, and distributors get their products to market in a more cost-effective and efficient manner. By joining the team at Transportation Insight you will be a part of the team that plays a vital role in making sure the business to business and business to consumer marketplace has access to the products they need, when they need them.
JOB PURPOSE:
Analyze carrier freight bills for rating accuracy along with processing weekly customer invoicing for assigned accounts. Communicate with multiple departments to increase the accuracy of automated processes. Foster a culture centered on quality work, team, and individual personal and professional success while maintaining the highest standards of conduct and ethics. Applicant must be a detailed oriented, self-starter with a strong work ethic.
CRITICAL JOB FUNCTIONS:
Freight Bill Analysis:
  • Review weekly freight bills for assigned clients
  • Troubleshoot and resolve issues with freight bills in an “audit” status
  • Communicate directly with carrier personnel on carrier issues
  • Process weekly/monthly invoices to customers
  • Communicate directly with customers for customer issues
Client Management:
  • Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
  • Ensure issues are addressed immediately and appropriate parties are informed for on-time and proper resolution
  • Provide client feedback to the organization
  • Coordinate with other company departments where processes touch those groups
  • Develop a working understanding of the internal technologies required for daily functions
  • Continuously seek out opportunities to improve current processes
  • Other duties as assigned
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
  • Ability to read, analyze, and interpret common financial reports and legal documents
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to effectively present information to clients and management
  • Ability to apply business and accounting mathematics
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Ability to understand and act upon verbal and written instructions
JOB REQUIREMENTS:
  • Qualified applicants will have a BS/BA degree in business or equivalent experience
  • Basic freight rate knowledge; a high level of ability with spreadsheets and other analytical tools, and a strong desire to succeed
EEOC/ADA STATEMENT:
Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

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