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Customer Pay Collector Jobs (NOW HIRING)

Wilber Group

Subrogation Collector

Newark, OH · On-site

$19/hr

Our Collectors start with a base pay of $19.00 an hour ($21.00/hour if bilingual in Spanish) along ... Make outbound calls to customers/debtors informing of claim filed against them * Provide clarity on ...

Lithia Motors, Inc.

Collector I

Tigard, OR · On-site

$21/hr

DFC provides flexible, customer-focused financing solutions that support both retail and commercial ... Tigard,OR * Pay $21/hour * Start date October 5th What You'll Do * Make outbound collection ...

Lithia Motors, Inc.

Collector I

Portland, OR · Hybrid

$21/hr

DFC provides flexible, customer-focused financing solutions that support both retail and commercial ... Tigard,OR * Pay $21/hour * Start date October 5th What You'll Do * Make outbound collection ...

D & A Services, LLC

Collector - Metairie, LA

Metairie, LA · On-site

$18 - $25/hr

... customers.D & A Services offers a base pay between $18.00 and $25.00 per hour, along with a ... As a Debt Collector, you will be responsible for managing and recovering outstanding debts owed to ...

Cameron County

TOLL COLLECTOR

Brownsville, TX · On-site

TOLL COLLECTOR PAY PLAN: 106 - $ 29,926.00 minimum salary Locations- Veterans Bridge, Gateway ... Utilizes computerized toll recording equipment for collections; greets customers utilizing Cameron ...

MESSERLI KRAMER P.A.

COLLECTOR

Plymouth, MN

$19/hr

Bonuses are paid on the second pay period of the following month. Required Education & Experience ... Customer Service Representative Account Manager Compensation details: 19-19 Hourly Wage ...

MESSERLI & KRAMER P.A.

COLLECTOR

Plymouth, MN · On-site

$19/hr

Bonuses are paid on the second pay period of the following month. Requirements: Required Education ... Customer Service Representative Account Manager Accounts Receivable Call Center Representative

Messerli Kramer PA

COLLECTOR

Plymouth, MN · On-site

$19/hr

Bonuses are paid on the second pay period of the following month. Requirements Required Education ... Customer Service Representative Account Manager Accounts Receivable Call Center Representative ...

MESSERLI KRAMER P.A.

COLLECTOR

Minneapolis, MN · On-site

$44.96/hr

Bonuses are paid on the second pay period of the following month. Required Education & Experience ... Customer Service Representative Account Manager Compensation details: 19-19 Hourly Wage ...

MESSERLI KRAMER P.A.

COLLECTOR

Plymouth, MN · On-site

$19/hr

Bonuses are paid on the second pay period of the following month. Requirements Required Education ... Customer Service Representative Account Manager Accounts Receivable Call Center Representative

University of Michigan Credit Union

Collector

Ann Arbor, MI · On-site

$16.75 - $22.25/hr

... courtesy pay accounts that are not in compliance with program limitations. The Collector is also ... E Act, CFPB regulations and Customer Identification Program BSA/etc. * Other duties as assigned ...

Western Mercantile Agency

Collector

Coos Bay, OR · On-site

$18.85/hr

... between clients and their customers. By helping recover inactive funds, we contribute to a ... Pay: $18.85/hour with a raise upon completion of probationary period How to Apply: Submit your ...

Transdev

Data Collector

Phoenix, AZ · On-site

$18 - $19/hr

... improve customer service. This is not an in-office position. Greater than 90% of work is ... Competitive starting pay rate of $18.00 - $19.00 per hour. Benefits include: * Vacation: minimum of ...

Team Fishel

Field Data Collector

Richmond, VA · On-site

$20 - $23/hr

We're industry professionals driven by high performance for our customers and each other ... Starting pay $20 - $23 / hour depending on experience. Benefits * Health Insurance * Wellness ...

Team Fishel

Field Data Collector

Chesapeake, VA · On-site

$20 - $22/hr

We're industry professionals driven by high performance for our customers and each other ... Starting pay $20 - $22 / hour depending on experience. Benefits * Health Insurance * Wellness ...

Transdev

Data Collector

Phoenix, AZ

$18 - $19/hr

... improve customer service. This is not an in-office position. Greater than 90% of work is ... Competitive starting pay rate of $18.00 - $19.00 per hour. Benefits include: * Vacation: minimum of ...

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Customer Pay Collector information

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$8

$18

$26

How much do customer pay collector jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer pay collector in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.95 per hour, depending on experience, location, and employer.

What is a customer pay collector?

Customer Pay Collectors are professionals responsible for contacting customers to collect outstanding payments on overdue accounts. They typically work for businesses, financial institutions, or collections agencies and use phone calls, emails, and sometimes in-person visits to remind customers of their payment obligations. Their goal is to recover owed funds while maintaining positive customer relationships, often by negotiating payment plans or settlements. This role requires strong communication, negotiation skills, and knowledge of relevant laws and regulations.

How does a customer pay collector typically collaborate with other departments to resolve payment issues?

A Customer Pay Collector often works closely with departments such as customer service, sales, and accounting to resolve payment discrepancies and ensure timely collections. For instance, they may coordinate with customer service to clarify billing questions or confirm service delivery, and with accounting to reconcile accounts and process payments. This collaboration helps streamline the collection process and improves customer satisfaction by resolving issues efficiently. Building strong interdepartmental relationships is essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer pay collector, and why are they important?

To thrive as a Customer Pay Collector, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent, often with experience in accounts receivable or collections. Familiarity with billing software, CRM systems, and spreadsheets like Microsoft Excel is typically required. Outstanding communication, negotiation skills, and patience are crucial soft skills for handling sensitive payment discussions and maintaining positive client relationships. These abilities ensure effective debt recovery while preserving customer goodwill and supporting the organization's financial health.

What is the difference between Customer Pay Collector vs Collections Specialist?

AspectCustomer Pay CollectorCollections Specialist
CredentialsHigh school diploma, sometimes relevant certificationsHigh school diploma, often similar certifications
Work EnvironmentCall centers, offices, customer service settingsCall centers, offices, financial institutions
Employer & IndustryFinancial services, healthcare, utilitiesBanking, finance, healthcare
Search & Comparison IntentYesYes

The main difference between a Customer Pay Collector and a Collections Specialist lies in their specific roles. Customer Pay Collectors primarily focus on collecting payments directly from customers, often handling inbound and outbound calls to resolve billing issues. Collections Specialists may handle broader debt recovery tasks, including overdue accounts and more complex collections processes. Both roles require similar credentials and work in comparable environments, but Customer Pay Collectors typically work more directly with customers to facilitate payments.

How do customer pay collectors get paid?

Customer pay collectors typically earn a salary or hourly wage, and some may receive commissions or bonuses based on the amount of debt recovered. Compensation can also include benefits such as health insurance and paid time off, depending on the employer. They often use collection software and must adhere to regulations governing debt collection practices.

What cities are hiring for Customer Pay Collector jobs?

Cities with the most Customer Pay Collector job openings:

What states have the most Customer Pay Collector jobs?

States with the most job openings for Customer Pay Collector jobs include:

What are popular job titles related to Customer Pay Collector jobs?

For Customer Pay Collector jobs, the most frequently searched job titles are:

Customer Pay Collector jobs near you

Subrogation Collector

Newark, OH • On-site

Wilber Group
Insurance Services • 201 - 500 employees
Learn more about Wilber Groupexternal

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

This position does NOT require insurance knowledge or experience – we will train you in everything you need to know! Our Recovery team is looking to fill a Full-Time entry-level Subrogation Collector Specialist position in our Newark, OH office. Our Collectors start with a base pay of $19.00 an hour ($21.00/hour if bilingual in Spanish) along with uncapped commissions. New team members typically earn on average $1,100 in commission each month during their first year, actual commissions may vary per person.
Wilber is looking for professional individuals to join our Great Place to Work Certified office! This position best suits a person with strong attention to detail, enjoys working in an office setting, strong communication skills, able to deescalate conflict, and well organized. Must have a high school diploma or GED.
Essential Functions amp; Responsibilities:
  • Make outbound calls to customers/debtors informing of claim filed against them
  • Provide clarity on filed claims and answer any inquiries from customers
  • Accurately process payments via card and ACH (electronic check payment)
  • Accurately notate files of conversations had and payments received
  • Negotiate repayment and financial plans to recover assets for clients
  • Learn and apply provided materials on company software, applicable laws and statutes, and industry standards to ensure compliance and optimize recovery.
  • Ability to ensure physical presence at assigned location
Benefits include:
  • Health, Dental, and Vision
  • Disability – Short and Long Term
  • 25k Life insurance policy
  • PTO and paid holidays
  • 401k (with Match)
  • Uncapped commission
  • Free breakfast
  • Established Career Path with an opportunity for base wage increase within the first 6 months of employment
  • And many more!

Apply now to join the Wilber family, where we strive to hand complaints up and compliments down and around, encouraging an environment of trust and professionalism.
Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
You can learn more about Wilber at https://wilbergroup.cm/about and https://www.facebook.com/WilberGroup/.
Thank you for the time you’ve spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue.

Tags: Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, Accounts Payable, Sales, Negotiation, Desk Job, Trainable, Commission

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