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Customer Operations Manager Jobs in Wichita, KS (NOW HIRING)

Ascension

Technology Operations Manager

Wichita, KS · Hybrid

$116K/yr

Spearheads end-to-end healthcare IT demand management--from idea request intake and solution ... customer satisfaction and performance. * Drive organizational transformation by leading teams ...

MCI Careers

Call Center Operations Manager

Wichita, KS · On-site

$50K - $60K/yr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Operations managers conduct regular business meetings with supervisor to complete performance ...

MCI Careers

Call Center Operations Manager

Wichita, KS · On-site

$50K - $60K/yr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors ...

MCI Careers

Call Center Operations Manager

Wichita, KS · On-site

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Operations managers conduct regular business meetings with supervisor to complete performance ...

Ascension

Technology Operations Manager

Wichita, KS · Hybrid

$110K - $154K/yr

Spearheads end-to-end healthcare IT demand management-from idea request intake and solution ... customer satisfaction and performance. * Drive organizational transformation by leading teams ...

MKC

Agronomy Operations Manager

Walton, KS · On-site

Completes special projects as assigned by area manager. Requirements * Oversee operational ... Make agronomic recommendations to customers using best practice decisions for the grower. * Oversee ...

MKC

Agronomy Operations Manager

Walton, KS · On-site

Completes special projects as assigned by area manager. Requirements * Oversee operational ... Make agronomic recommendations to customers using best practice decisions for the grower. * Oversee ...

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Customer Operations Manager information

See Wichita, KS salary details

$39.8K

$110.6K

$121.2K

How much do customer operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer operations manager in Wichita, KS is $110,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,900.00 and $119,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Wichita, KS?

The most popular types of Customer Operations jobs in Wichita, KS are:

What are popular job titles related to Customer Operations Manager jobs in Wichita, KS?

For Customer Operations Manager jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Wichita, KS look for?

The top searched job categories for Customer Operations Manager jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Customer Operations Manager jobs?

Cities near Wichita, KS with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Wichita, KS as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $110,643 per year, or $53.2 per hour.

Operations Manager - Job # 31

Symicor Group

Wichita, KS • Remote

$50/hr

Contractor

Re-posted 10 days ago

Job description

Freddie Mac Operations Manager (100% Remote) – Contract - $50/hr – Job # 3101

Who We Are
The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The Position
Our client is seeking to fill a Remote Freddie Mac Operations Manager role in the greater Wichita, KS. Are you a self-motivated professional with a strategic mindset who thrives in a high-energy environment? Do you have proven experience in selling multi-family loans to Freddie Mac? If so, then apply today as our newest Multifamily Loan Operations/Servicing Manager. This position includes a generous hourly rate of $50/hr. (This is a remote position.)

Freddie Mac Operations Manager responsibilities include:
  • Set up a go-to-sale strategy for the bank’s multi-family loan program to Freddie Mac.
  • Perform and review sophisticated tasks pursuant to loan documents in the determination of amounts due for loan payoffs, assumptions, refinances, and numerous other real estate transactions.
  • Assist in overseeing and processing multi-family loans and selling these loans to Freddie Mac.
  • Assist in the review and approval of loan all Freddie Mac loans
  • Work to increase the efficiency and speed to closing and ultimate sale to Freddie Mac.
  • Monitor Servicer performance and compliance with terms of business; resolve errors with Servicer by the deadline and within requested standards of customer service.
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
  • Multifamily experience with loan production, underwriting, and sale of these loans to Freddie Mac in accordance with appropriate secondary market guidelines.
  • Extensive experience in an operational environment supervising transaction workflow; managing individuals is a plus.
  • Master Servicing and/or similar experience
  • College Degree or equivalent experience
  • 6-8 years of related experience in the multifamily industry
The next step is yours.  Email us your current resume along with the position you are considering to:
resumes@symicorgroup.com