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Customer Operations Manager Jobs in Prosper, TX (NOW HIRING)

GEODIS

Customer Operations Representative

Plano, TX · On-site

$22 - $24/hr

Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business * Analyze customer inquiries, make informed decisions ...

RXO

Customer Operations Representative

Plano, TX · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

Geodis

Customer Operations Representative

Plano, TX

Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business * Analyze customer inquiries, make informed decisions ...

RXO

Customer Operations Representative

Plano, TX · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

GEODIS

Customer Operations Representative

Plano, TX · On-site

Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business * Analyze customer inquiries, make informed decisions ...

CVS Health

Operations Manager

Frisco, TX

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Prosper, TX

Customer Operations Manager information

See Prosper, TX salary details

$40.8K

$113.3K

$124.1K

How much do customer operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer operations manager in Prosper, TX is $113,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,700.00 and $122,700.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are popular job titles related to Customer Operations Manager jobs in Prosper, TX? For Customer Operations Manager jobs in Prosper, TX, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Prosper, TX look for? The top searched job categories for Customer Operations Manager jobs in Prosper, TX are:
What cities near Prosper, TX are hiring for Customer Operations Manager jobs? Cities near Prosper, TX with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Prosper, TX as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $113,262 per year, or $54.5 per hour.

Customer Service Representative | Billing Support

Customer Operations

Irving, TX • On-site

$15.25 - $21/hr

Other

Posted 3 days ago

New

Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Now hiring for training class starting in September 2026!

Responsibilities

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

What Our Customer Service Reps Enjoy Most

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

What You'll Bring to Spectrum

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

Apply