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Customer Operations Manager Jobs in Matteson, IL

Amazon

Operations Manager

Romeoville, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Chicago, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

isec

Operations Manager

Lisle, IL · On-site

The Operations manager will have direct oversight of Project Management and the Field. The ... Execute customer contracts within signing limitations. * Participate in Quarterly Division Reviews.

Amazon

Operations Manager

Chicago, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

ISEC, Inc.

Operations Manager

Lisle, IL · On-site

$118K - $158K/yr

The Operations manager will have direct oversight of Project Management and the Field. The ... Execute customer contracts within signing limitations. * Participate in Quarterly Division Reviews.

Amazon

Operations Manager

Chicago, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

FleetLogix

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

OPERATIONS MANAGER FleetLogix is the premier provider of fleet management and transportation ... Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ...

Amazon

Operations Manager

Chicago, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Romeoville, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Sims Ltd.

Operations Manager

Chicago, IL · On-site

$102 - $123/hr

Lead daily operations to achieve safety, quality, productivity, and customer service objectives. * Manage production schedules, inventory, staffing, and resources to ensure efficient and cost ...

New

altg

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Implement, monitor, and refine processes to improve efficiency, productivity, and customer ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

altg

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Implement, monitor, and refine processes to improve efficiency, productivity, and customer ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

altg

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Implement, monitor, and refine processes to improve efficiency, productivity, and customer ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

altg

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Implement, monitor, and refine processes to improve efficiency, productivity, and customer ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

Yitaltg

Operations Manager

Orland Park, IL · On-site

$130 - $140/hr

Implement, monitor, and refine processes to improve efficiency, productivity, and customer ... Manage operational KPIs including technician efficiency, parts turns, rental utilization, and ...

New

Amazon

Operations Manager

Romeoville, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Matteson, IL

Customer Operations Manager information

See Matteson, IL salary details

$44K

$122.3K

$134K

How much do customer operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer operations manager in Matteson, IL is $122,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Matteson, IL are hiring for Customer Operations Manager jobs?

Cities near Matteson, IL with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Matteson, IL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $122,302 per year, or $58.8 per hour.

Operations Manager

One Hour Heating and Air Conditioning

Naperville, IL • On-site

$55K - $65K/yr

Full-time

PTO

Re-posted 7 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

About the Role:
As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top-notch service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment.
Responsibilities:
  • Oversee daily operations to ensure efficiency and high-quality service delivery.
  • Manage scheduling, dispatching, and coordination of HVAC technicians.
  • Monitor and improve operational performance metrics and KPIs.
  • Develop and implement training programs for staff to enhance skills.
  • Collaborate with sales and marketing teams to align operational goals.
  • Handle customer inquiries and resolve any service-related issues promptly.
  • Ensure compliance with safety regulations and company policies.
  • Prepare and manage budgets, forecasts, and financial reports.

Requirements:
  • Bachelor's degree in Business Administration or related field preferred.
  • Desired 10-15+ years of experience in operations management, preferably in HVAC.
  • Strong leadership skills with a proven track record of team management.
  • Excellent communication and interpersonal skills.
  • Proficient in using operational management software and tools.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills and attention to detail.
  • Valid driver's license and clean driving record.

About Us:
One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork.
Compensation: $55,000.00 - $65,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

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