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Customer Operations Manager Jobs in Jackson, GA (NOW HIRING)

Purple

Senior Operations Manager (Onsite)

Mcdonough, GA · On-site

$106K - $125K/yr

... Senior Operations Manager will be responsible for managing the overall process of product ... customers; this includes direct consumers, wholesale channels, amazon distribution, and forward ...

Exol

Warehouse Operations Manager, B2B

Jackson, GA · On-site

Collaborate cross-functionally: maintenance, IT, safety, HR, customer service and supply-chain ... operational issues and escalation. * Knowledge of warehouse management systems (WMS), ERP and ...

Exol

Warehouse Operations Manager, B2B

Jackson, GA · On-site

Collaborate cross-functionally: maintenance, IT, safety, HR, customer service and supply-chain ... operational issues and escalation. * Knowledge of warehouse management systems (WMS), ERP and ...

Symbotic

Automation General Manager

Jackson, GA · On-site

As a General Manager, you will lead and influence teams to foster a collaborative team environment ... The Customer Operations organization is responsible for leading the day-to-day operations of ...

Symbotic

Automation General Manager

Jackson, GA

As a General Manager, you will lead and influence teams to foster a collaborative team environment ... The Customer Operations organization is responsible for leading the day-to-day operations of ...

Roadrunner

Supervisor, Operations

Conley, GA · On-site

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

Roadrunner

Supervisor, Operations

Conley, GA · On-site

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

Roadrunner

Supervisor, Operations

Conley, GA

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

Roadrunner

Supervisor, Operations

Conley, GA · On-site

Provide real-time feedback, performance management, and development support * Foster a culture of ... Communicate effectively with corporate teams, customers, and external partners * Resolve ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Jackson, GA

Customer Operations Manager information

See Jackson, GA salary details

$40.5K

$112.6K

$123.4K

How much do customer operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer operations manager in Jackson, GA is $112,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $122,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

What cities near Jackson, GA are hiring for Customer Operations Manager jobs?

Cities near Jackson, GA with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Jackson, GA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $112,647 per year, or $54.2 per hour.

Senior Operations Manager (Onsite)

Purple

Mcdonough, GA • On-site

$106K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Purple Innovation rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

22nd of 51 rated furniture manufacturers

Job description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world - one mattress at a time.
Compensation
The compensation target for this role is: $106,300 - $125,000
Job Summary
The Senior Operations Manager will be responsible for managing the overall process of product fulfilment and warehouse receiving and distribution to Purple customers; this includes direct consumers, wholesale channels, amazon distribution, and forward inventory locations. This position will be responsible for leading two departments with the assistance of two managers.
Job Description
Essential Duties & Responsibilities:
• Supports, guides, and promotes Purple systems including L2L, 5S, work instructions and supports other department systems including HighJump, etc.
• Provide leadership in continuous improvement activities to achieve Purples goals of meeting quality, cost, and delivery objectives.
• Mentor and grow management talent
• Holds personnel accountable for a strong work ethic, productivity, innovation, profitability, and safety.
• Works with Maintenance, Innovations, Safety, Supply Chain, and Quality, to coordinate all aspects of process improvements.
Required Skills, Education, Experience:
• 5+ years of management experience required
• Manufacturing experience (3 years preferred) in rapid growing company with experience managing teams of 10 or more
• BS or Graduate Degree in Business, Manufacturing, Engineering; or equivalent work experience.
• Sufficient technical knowledge to effectively interface with other departments and personnel
Physical Requirements
Physical activities may occasionally include:
  • Remaining in stationary position, often standing, or sitting for prolonged periods of time.

  • Adjusting or moving objects up to 15 pounds in all directions.

Physical activities may constantly include:
  • Communicating with others to exchange information.

  • Repetitive motions that may include the wrists, hands and/or fingers.

  • Assessing the accuracy, neatness and thoroughness of work assigned.

Environmental Conditions may occasionally include:
  • Noisy open office environment

BENEFITS AND PERKS
  • Medical, Dental, Vision
  • 401(k) Match
  • Flexible PTO
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products

WHY WORK AT PURPLE?
  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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