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Customer Operations Manager Jobs in Dacula, GA (NOW HIRING)

Kemira

Customer Operations Specialist

Atlanta, GA · On-site

We are now looking for a Customer Operations Specialist for our supply chain management team. As part of the Customer Operations team, you will be responsible for the end-to-end execution of customer ...

RXO

Customer Operations Representative

Gainesville, GA · On-site

As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...

RXO

Customer Operations Representative

Gainesville, GA · On-site

As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...

CRH

Sales Operations Project Manager

Atlanta, GA · Hybrid

Be an expert in our internal commercial & customer operations processes, identify process gaps or ... Strong change management and relationship skills * Team player able to coordinate and collaborate ...

A1 Valet Trash LLC

Operations Manager

Norcross, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

A1 Valet Trash

Operations Manager

Norcross, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

A1 Valet Trash

Operations Manager

Norcross, GA

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30 ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

Waste Management

Operations Manager

Norcross, GA · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Norcross, GA · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Norcross, GA · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

XTREME SOLUTIONS INC

Operations Manager

Atlanta, GA

$70K - $80K/yr

Operations Manager This position salary range is $70,000-$80,000 annually. Job Summary: Responsible ... of customer proposed terms and conditions on all standard and nonstandard contracts, provide ...

SBM Management Services LP

Operations Manager

Atlanta, GA · On-site

$75K - $80K/yr

Title: Operations Manager Compensation: $75,000-$80,000 per year Job Overview Assist with ... Reviews customer requests for service to ascertain cause for service request, type of malfunction ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Dacula, GA

Customer Operations Manager information

See Dacula, GA salary details

$40.9K

$113.8K

$124.7K

How much do customer operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer operations manager in Dacula, GA is $113,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,300.00 and $123,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Dacula, GA look for?

The top searched job categories for Customer Operations Manager jobs in Dacula, GA are:

What cities near Dacula, GA are hiring for Customer Operations Manager jobs?

Cities near Dacula, GA with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Dacula, GA as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $113,800 per year, or $54.7 per hour.

Customer Operations Specialist

Kemira

Atlanta, GA • On-site

Other

Posted 12 days ago

Job description

We are now looking for a Customer Operations Specialist for our supply chain management team. As part of the Customer Operations team, you will be responsible for the end-to-end execution of customer orders and operational activities within their assigned business segment. This role serves as the primary point of coordination between customers and internal stakeholders to ensure accurate order processing, timely delivery execution, and effective issue resolution. The position is expected to operate independently while maintaining a strong focus on customer experience, operational accuracy, and cross-functional collaboration. Specialists are accountable for managing daily operational activities, identifying potential risks, and escalating issues appropriately to support business continuity and customer satisfaction. The Customer Operations Specialist reports to the Customer Operations Team Lead or Customer Operations Manager. This is a hybrid role located at our North America Headquarters office in Atlanta, GA.


In this role you’ll be responsible for:

  • Manage customer orders from entry through fulfillment, invoicing, and completion
  • Coordinate customer requirements with Planning, Manufacturing, Logistics, Transportation, and Commercial teams
  • Maintain accurate order information and proactively communicate updates to customers and internal stakeholders
  • Monitor daily operational activities to ensure timely order execution and delivery performance
  • Support customer onboarding activities and account transitions
  • Process orders through SAP, MyKemira, Sales Applications, and future operational platforms
  • Identify and escalate operational risks, delays, and customer-impacting issues
  • Support transportation coordination and delivery execution activities
  • Maintain compliance with established operational processes and performance expectations
  • Participate in process improvement initiatives and operational training activities
  • Support after-hours and on-call responsibilities as assigned


What you’ll bring to the team:

  • High school diploma or equivalent with a minimum of 5 years’ experience in a high-volume Customer Service Center; transportation scheduling experience highly recommended.
  • Proficiency in the SD module of SAP, including sales order processing, logistics execution, and billing, as well as strong MS Office skills.
  • Strong interpersonal and communication skills, with the ability to adapt and thrive in a rapidly changing work environment.
  • Demonstrated problem-solving, analytical, judgment, and decision-making skills, with a customer-focused mindset to build and maintain satisfaction.
  • Creativity, innovation, and an understanding of cross-departmental collaboration to support customer needs effectively.


Kemira is a global leader in sustainable chemistry for water-intensive industries. We operate globally and serve a wide range of customers including municipal and industrial water treatment companies and the fiber industry. Our solutions and services help secure clean water for millions of people every day and support our customers in advancing circularity and responsible resource use throughout their value chains. In 2025, Kemira reported annual revenue of EUR 2.8 billion with a global team of 4,911 colleagues. Kemira is listed on the Nasdaq Helsinki. www.kemira.com

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