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Customer Operations Manager Jobs in Jackson, GA (NOW HIRING)

Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning ... Contributes to a positive internal & external customer experience. Maintains composure in ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Sodexo has a great opportunity to work with one of our largest Healthcare customers as Food Operations Manager 1 at our Piedmont Macon North Hospital located in Macon, Ga. About the job Join a ...

Posted today

Food Operations Manager 1

Macon, GA · On-site

$56K - $87K/yr

Sodexo has a great opportunity to work with one of our largest Healthcare customers as Food Operations Manager 1 at our Piedmont Macon North Hospital located in Macon, Ga. About the job Join a ...

Posted today

The Manager, Operations is responsible for translating strategy into execution-aligning people ... Safeguard sensitive business and customer information with a high degree of integrity and ...

The Manager, Operations is responsible for translating strategy into execution-aligning people ... Safeguard sensitive business and customer information with a high degree of integrity and ...

The Manager, Operations is responsible for translating strategy into execution-aligning people ... Safeguard sensitive business and customer information with a high degree of integrity and ...

Showing results 21-40

Customer Operations Manager information

See Jackson, GA salary details

$40.5K

$112.6K

$123.4K

How much do customer operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer operations manager in Jackson, GA is $112,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $122,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What cities near Jackson, GA are hiring for Customer Operations Manager jobs? Cities near Jackson, GA with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Jackson, GA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $112,647 per year, or $54.2 per hour.

Wastewater Operations Manager

Inframark

Conyers, GA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago


Inframark rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

33rd of 53 rated energy and utility


Job description

Join Inframark: Leading the Way in Water Management
Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark. Apply today!
Why Work for Inframark?
Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.
The Operations Manager is responsible for overseeing the daily operations and maintenance activities of multiple wastewater plants. We are looking for you to have a highest level wastewater license and experience leading teams at multiple plants.
PRIMARY RESPONSIBILITIES
  • Leads his/her team of operators in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coaches appropriate improvement.
  • Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
  • Communicates with account managers on a weekly basis regarding ongoing operations.
  • Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
  • Manages maintenance of all trucks and equipment, including capital budgeting.
  • Creates and manages operational budget. Creates monthly operations reports.
  • Assesses operational performance and implements continuous improvements.
  • Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS
Education/Experience: BA/BS in related field and 10 years wastewater experience. Two years previous supervisory experience required.
Licenses/Certifications: Valid Driver's License (CDL preferred). Wastewater Operator's License specific to state and site specific requirements. Other licenses may vary according to specific site and assignments.
Technical: Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.
Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Thinks "big picture" when assessing problems/opportunities. Develops innovative & creative solutions.
Managing For Results: Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.
Leadership & Initiative: Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.
PHYSICAL DEMANDS
Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.
To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.
Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Learn more about us at Operations and Maintenance - Inframark

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