Customer Operations Manager Jobs in Holly Ridge, NC

Assistant General Manager Position Description

Department: Store Operations

Job Title: Assistant General Manager

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager -secondary report

Direct Reports: CSRs, Delivery Experts and Pizza Makers

Indirect Reports: N/A

Assistant General Managers are some of the most special in the company. We believe in promoting from within. We will show you the ropes and work with you to be as successful as you want to be.

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and willing to learn and go the distance, go the extra mile - you will be successful with us.

Many Team Members began their careers as Assistant General Managers and today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.

Assistant General Manager responsibilities:

Serve as manager-on-duty and second in command to General Manager

Partner in with General Manager to assist with recruitment, new Team Member training and scheduling

Uphold brand standards and company policies

Provide consistently high quality product and service to customers

Maximize sales and profit by meeting food and labor goals

Ensure health, safety and cleanliness standards are upheld

Foster productive and professional Team Member relationships

Serve as store mentor and operations expert in all Domino's store-level Team Member positions

Build relationships with customers and community

Cash handling, reconciliation and reporting

Inventory control and management

Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's Assistant General Managers enjoy:

Greater variety

Smaller teams, make friends and build relationship

Fast career progression

Competitive wages, delivery mileage, tips and overtime

Paid training opportunities & rewards

Health Insurance

Paid Time Off

Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

An EXCEPTIONAL and POSITIVE attitude

Possess integrity and honesty

Excellent attendance and punctuality

You must be 18 years of age or older.

Possess reliable transportation as well as valid driver's license, registration and liability insurance

Effectively train and engage Team Members

Be able to pass back ground investigation and motor vehicle report

Previous inventory control, labor costs and computer knowledge

Ability to create and effectively manage Team Member schedule

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

Ability to enter orders using a computer keyboard or touch screen

Adept at utilizing proprietary software systems PULSE and PWR

Ability to comprehend and give correct written instructions

Talking and hearing on telephone

Near and mid-range vision for most in-store tasks

Depth perception.

Ability to differentiate between hot and cold surfaces

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.