ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Dallas, TX (NOW HIRING)

EoS Fitness

Operations Manager

Richland Hills, TX · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

CVS Health

Operations Manager

Dallas, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

EoS Fitness

Operations Manager

Desoto, TX · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

CVS Health

Operations Manager

Frisco, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Arlington, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Dallas, TX

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

P3 Services

Operations Manager

North Richland Hills, TX · On-site

$90K - $111K/yr

Schrader Plumbing is looking for a hands-on Operations Manager to lead our field and office teams while driving operational excellence, customer satisfaction, and business growth. This is an ...

CVS Health

Operations Manager

Heath, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Fort Worth, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Denton, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

TWO MEN AND A TRUCK®

Operations Manager

Plano, TX

$55K - $65K/yr

Operations Manager - Plano, TX Drive your career forward with TWO MEN AND A TRUCK ® ! We're ... A leadership role where you can directly impact team performance and customer experience WHAT YOU ...

CVS Health

Operations Manager

Red Oak, TX · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

previous pagenext page

Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Dallas, TX

Customer Operations Manager information

See Dallas, TX salary details

$44K

$122.3K

$134K

How much do customer operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer operations manager in Dallas, TX is $122,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Dallas, TX?

The most popular types of Customer Operations jobs in Dallas, TX are:

What are popular job titles related to Customer Operations Manager jobs in Dallas, TX?

For Customer Operations Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Dallas, TX look for?

The top searched job categories for Customer Operations Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Operations Manager jobs?

Cities near Dallas, TX with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $122,324 per year, or $58.8 per hour.

Samsung Customer Operations Analyst

2020 Companies

Plano, TX • On-site

$30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

21st of 50 rated marketing agency

Job description

Job Type:
Regular
Work Location:
Samsung Electronics America - Plano, TX 75023
Overview:
2020 Companies seeks a full-time Customer Operations Analyst to represent our client, Samsung Electronics America.
Pay: $30 per hour
Location: Based in Plano, TX
The Customer Operations Analyst supports customer service, supply chain, warehouse, and order management operations by analyzing data, monitoring KPIs, and identifying opportunities to improve operational performance and customer satisfaction. This role uses advanced Microsoft Excel, SAP, WMS, and other business systems to analyze sales orders, inventory, parts availability, delivery schedules, and customer data while identifying operational risks and developing solutions to resolve issues. The Customer Operations Analyst partners with warehouse teams, Key Account Managers, Parts Warehouse, and other cross-functional stakeholders to manage customer accounts, coordinate shipments and RMAs, resolve customer issues and claims, and improve service delivery. The ideal candidate has experience in customer operations, supply chain, logistics, order management, or business analysis and brings strong analytical, problem-solving, communication, and data management skills.
What We Offer:
  • Paid weekly
  • Next-day pay on demand with DailyPay
  • Eligible for medical, dental, and vision benefits
  • Eligible for 401k with company matching
  • Scholarship opportunities for employees and direct family members
  • Employee Assistance Program
  • Paid Time Off
  • Paid Holidays

Job Description:
Responsibilities
  • Collaborate with warehouse managers/supervisors to ensure informational accuracy and integrity and present the data to operational leadership for decision-making
  • Monitor and analyze key performance indicators (KPI) to evaluate the success of the operation
  • Plan and implement processes to make sure corrective actions are resolved
  • Analyze customer purchase behavior and feedback to enhance service and strengthen relationships
  • Collaborate with key account managers to resolve customer issue/problem and expand existing relationships
  • Identify sales solutions based on customer pain points and market research
  • Maintain close contact with stakeholders to manage key accounts and ensure alignment with customer expectations.
  • Evaluate operational risks affecting delivery timelines or service quality
  • Create DO (Delivery Order) based on parts availability and/or allocation against customer Sales Orders
  • Work with Parts Warehouse to align with customers' needs, in regard to shipment schedules, RMA processing, customer claims, etc.
  • Evaluate operational risks affecting delivery timelines or service quality

Minimum Qualifications
  • Bachelor's Degree in Business, Supply Chain, or equivalent experience
  • Minimum 2 years of Customer Support or Supply Chain experience
  • Excellent quantitative and analytical skills, with high attention to detail and accuracy
  • Experience with SAP and WMS, or similar business systems and/or sales order management software applications
  • Advanced experience in Microsoft Excel (Pivot tables, VLOOKUPs, Formulas, etc.) and other Microsoft Office products

Preferred Qualifications
  • Experience in advanced Excel proficiency
  • Experience in High tech, Telecom, or Consumer Electronics industry

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

What 2020 Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

2020 logo

About 2020

Sourced by ZipRecruiter

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Industry

Marketing

Company size

5,001 - 10,000 Employees

Headquarters location

Southlake, TX, US

Year founded

1991

Social media

FacebookTwitter

View All 2020 Jobs

Apply