Customer Operations Manager Jobs in Clive, IA (NOW HIRING)

InnerPlant is on a mission to transform farming as never before imagined:  We give crops a voice by turning plants into living sensors that signal the onset of stress, enabling farmers to increase yields and reduce costs by optimizing inputs.

We are seeking a Sales Operations Manager to optimize the efficiency of our sales channels and operations.  The Sales Operations Manager will ensure that the activities of our sales representatives drive rapid growth of our commercial product, CropVoice.  The CropVoice platform translates signals from our living sensors to pinpoint stress well before visible symptoms, giving farmers and agronomists critical and timely insights and removing the guesswork behind key in-season decisions.

To support our sales team, the Sales Operations Manager will be based in Eastern Nebraska or Western Iowa (Omaha, Des Moines, Sioux City).

As the Sales Operations Manager, you will work collaboratively with the InnerPlant sales team and with sales channel partners to drive efficiency, repeatability and accountability in our sales processes.  You will be responsible for improving the functionality of the Customer Relations Management (CRM) system and developing metrics and reporting to improve sales results.   To achieve success as a Sales Operations Manager, you will:

• Leverage technology to improve and optimize our sales tools and CRM to:
• Improve revenue, sales outcomes and close rates,
• Standardize sales operations and improve sales process design, and
• Ensure accurate data and reporting.
• Build reporting systems, dashboards and metrics, and work with leadership to:
• Analyze the sales funnel and pipeline and indicators of revenue performance,
• Reinforce accountability and monitor performance of the sales team, and
• Identify and resolve any friction points in sales channels.
• Partner with internal teams and external sales channel partners to utilize sales tools effectively.

The successful Sales Operations Manager will be a self-starter who is technologically savvy and works collaboratively and transparently across multiple teams.  In particular, you will:

• Diligently seek to improve our CRM and sales tools through the use of technology.
• Communicate effectively and transparently with internal teams and external partners to improve sales processes and outcomes.
• Champion sales efforts and the company's mission to transform farming.

Requirements

• Bachelor's degree in Business, Finance, Economics, Analytics or a related field.
• At least four years experience in sales operations, revenue operations, business operations, or a related analytical role.
• Demonstrated ownership of CRM administration and reporting in a growing sales organization.
• Track record of building dashboards, playbooks, or process improvements that measurably improved sales productivity or forecast accuracy.
• Experience supporting a multi-channel or multi-territory sales team is strongly preferred.

Benefits

The US base salary range for this position is $105,000 - $135,000 + benefits. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.  We offer insurance benefits and flexible time off. 

InnerPlant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

InnerPlant provides an amazing opportunity to work on some of the hardest problems facing humanity and help design the agricultural systems of the future.  We're backed by John Deere, large farmers, and veteran venture capitalists.