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Customer Operations Manager Jobs in Baton Rouge, LA

Patrick Industries

Operations Manager

Baton Rouge, LA · On-site

... customer service. As a leading solutions provider serving a diverse range of markets across the ... The Operations Manager is responsible for overseeing daily operations at our paint facility, which ...

Patrick Industries

Operations Manager

Baton Rouge, LA

... customer service. As a leading solutions provider serving a diverse range of markets across the ... The Operations Manager is responsible for overseeing daily operations at our paint facility, which ...

Central Plumbing

Operations Manager

Baton Rouge, LA · On-site

$100K - $125K/yr

Operations Manager Baton Rouge, Louisiana About the Role We are seeking a results-driven Operations ... Ensure all work is completed to company standards and customer expectations * Partner with ...

PCMS

Operations Manager

Baton Rouge, LA · On-site

Oversee daily housekeeping operations across assigned accounts * Manage staffing schedules and ... Address customer concerns professionally and promptly * Maintain documentation and submit required ...

Amazon

Operations Manager

Baton Rouge, LA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Kobie Marketing

Operations Manager

Baton Rouge, LA · On-site +1

Organizational Management: * Manage the daily operational logistics of the intra-Kobie team ... Proactively address operational challenges and resolve issues to minimize impact on customer ...

Gobeacon

Operations Manager

Port Allen, LA · On-site

Are your customer service and conflict resolution skills top notch? Can you establish and maintain ... DS Bus South Port Allen is seeking an Operations Manager to oversee our West Baton Rouge location.

Beacon Mobility

Operations Manager

Port Allen, LA · On-site

Are your customer service and conflict resolution skills top notch? Can you establish and maintain ... DS Bus South Port Allen is seeking an Operations Manager to oversee our West Baton Rouge location.

ServiceMaster

Operations Manager

Baton Rouge, LA · On-site

Vision insurance The Operations Manager will be directly responsible for daily janitorial operations, customer satisfaction, account retention and strong employee relations. Specific responsibilities ...

Amazon

Sr. Operations Manager

Baton Rouge, LA · On-site

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

QXO

Operations Manager

Baton Rouge, LA

QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and ...

Labcorp

Regional Operations Manager

Baton Rouge, LA

In this position, you will work in a fast paced, customer focused and challenging environment and ... Previous experience as an operations manager managing several direct reports * Minimum 6 years of ...

Labcorp

Regional Operations Manager

Baton Rouge, LA · On-site

In this position, you will work in a fast paced, customer focused and challenging environment and ... Previous experience as an operations manager managing several direct reports * Minimum 6 years of ...

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All JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Baton Rouge, LA

Customer Operations Manager information

See Baton Rouge, LA salary details

$34.9K

$97K

$106.3K

How much do customer operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for customer operations manager in Baton Rouge, LA is $97,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are popular job titles related to Customer Operations Manager jobs in Baton Rouge, LA? For Customer Operations Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Baton Rouge, LA look for? The top searched job categories for Customer Operations Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Operations Manager jobs? Cities near Baton Rouge, LA with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $97,031 per year, or $46.6 per hour.
Operations Manager

Operations Manager

Patrick Industries

Baton Rouge, LA • On-site

Full-time

Posted 28 days ago

Patrick Industries rating

6.2

Company rating: 6.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

481st of 518 rated manufacturers

Job description

Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000! Your adventure awaits!
Betterway Products a division of Patrick Industries, is looking for an Operations Manager to support their Paint operations in New Paris, IN. The Operations Manager is responsible for overseeing daily operations at our paint facility, which specializes in painting manufactured fiberglass components for the RV and marine industries. The Operations Manager will lead production teams, manage schedules, ensure compliance with quality and safety standards, and drive operational efficiency. This role requires strong leadership, technical knowledge of industrial paint processes, and the ability to collaborate across departments to meet customer expectations.
Responsibilities will include, but are not limited to:
  • Operational Leadership
    • Direct and coordinate all daily operations of the paint facility
    • Develop and implement production schedules to meet delivery deadlines.
    • Monitor workflow, adjust resources, and ensure optimal use of labor and materials.
  • Quality and Process Control
    • Ensure fiberglass parts meet required paint specifications, finishes, and durability standards.
    • Oversee quality inspections, corrective actions, and continuous improvement initiatives.
    • Partner with engineering and quality teams to maintain and improve painting processes.
  • Safety and Compliance
    • Enforce company safety policies, OSHS standards, and environmental regulations related to application and hazardous materials.
    • Ensure employees are trained in safe work practices, proper PPE usage, and chemical handling procedures.
  • Team Development and Leadership
    • Supervise, train, and mentor team leaders and production staff.
    • Promote a culture of accountability, teamwork, and professional growth.
    • Conduct performance evaluations and manage staffing needs.
  • Continuous Improvement
    • Implement process improvement methodologies.
    • Identify opportunities to improve throughput, reduce costs, and enhance product quality.
    • Track and report KPIs such as productivity, scrap rates, and on-time delivery.

Qualifications and Skills:
  • Minimum 3+ years of supervisory experience in paint, manufacturing or industrial setting.
  • Bilingual in English and Spanish is a plus, but not a requirement.
  • Strong knowledge of industrial painting processes, equipment, and coatings used in fiberglass manufacturing.
  • Proven leadership skills with ability to manage cross-functional teams.
  • Working knowledge of Lean Manufacturing principles and process improvement strategies.
  • Excellent organizational, problem-solving, and communication skills.
  • Proficiency in production management systems, scheduling, and reporting tools.
  • Ability to work in a manufacturing environment with exposure to paints, solvents, and fiberglass.
  • Ability to stand for extended periods and occasionally lift up to 50 lbs.
  • Flexibility to work extended hours or weekends as needed to meet production goals.

At Patrick Industries, BETTER Together is our commitment to being our best while striving to bring out the best in one another as we join forces Individually, as Teams, with our Business Units, with our Customers, our Communities and within our entire Patrick family.
Patrick is an Equal Opportunity Employer.
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