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Customer Operations Manager Jobs in Adel, IA (NOW HIRING)

... customer service. You will oversee the planning and coordination of hospital operations while ... Manage accounts receivable * Oversee hospital inventory and control facility and administrative ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

You'll collaborate across Sales, Service Operations, Merchandising, Logistics, and Customer ... Lead and manage a team of 10-30 associates, ensuring an exceptional customer experience throughout ...

You'll collaborate across Sales, Service Operations, Merchandising, Logistics, and Customer ... Lead and manage a team of 10-30 associates, ensuring an exceptional customer experience throughout ...

Showing results 21-40

Customer Operations Manager information

See Adel, IA salary details

$45.1K

$125.3K

$137.3K

How much do customer operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer operations manager in Adel, IA is $125,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,800.00 and $135,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Adel, IA are hiring for Customer Operations Manager jobs?

Cities near Adel, IA with the most Customer Operations Manager job openings:

Infographic showing various Customer Operations Manager job openings in Adel, IA as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $125,330 per year, or $60.3 per hour.

Hospital Operations Manager

NVA

Clive, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description


Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? University West Pet Clinic is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!
For more details, please visit our website at: https://www.universitywestpetclinic.com/
The Opportunity:
As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.
Responsibilities:
  • Complete ownership of P&L, accountable for the hospital's performance
  • Collaborate with regional leadership to identify trends and forecast the hospital's needs
  • Manage accounts receivable
  • Oversee hospital inventory and control facility and administrative costs
  • Manage payroll for hospital staff
  • Develop the hospital schedule and manage labor costs
  • Champion change and identify, document, share, and promote best practices
  • Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
  • Implement new technologies and initiatives to improve operational efficiency
  • Establish and drive the culture of the hospital
  • Track and maintain current licensures for all DVMs
  • Provide feedback and handle challenging conversations
  • Demonstrate and reinforce the highest level of client service

Qualifications:
  • A bachelor's degree in business or a related field is preferred
  • 3-5 years of experience in a managerial role, including customer service experience
  • Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits:
  • Annual Base Salary (DOE) paid biweekly
  • Annual Bonus Opportunity paid quarterly
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401k with Match
  • Competitive PTO Plan
  • Continuing Education Stipends
  • Fair Work-Life Balance

Address: 8145 University Blvd, Clive, IA 50325
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US