Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... Deliver quality customer experiences and recommend operational improvements where opportunity ...
Coquitlam, BC · On-site
CA$18.40/hr
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ...
Coquitlam, BC · On-site
CA$18.40/hr
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ...
CA$18 - CA$21/hr
Job Title: Guest Experience Associate Location: Report To: General Manager Hours Required ... Work in concessions (as needed) Operations Guru (30%) * Keep the space clean, stocked, and ready ...
CA$18 - CA$21/hr
Job Title: Guest Experience Associate Location: Report To: General Manager Hours Required ... Work in concessions (as needed) Operations Guru (30%) * Keep the space clean, stocked, and ready ...
New Westminster, BC · On-site
CA$18.40/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
New Westminster, BC · On-site
CA$18.40/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
KEY ACCOUNTABILITIES CUSTOMER * Create an exceptional customer experience with every customer ... Contribute to business objectives for Operational Excellence * Support the timely and accurate ...
KEY ACCOUNTABILITIES CUSTOMER * Create an exceptional customer experience with every customer ... Contribute to business objectives for Operational Excellence * Support the timely and accurate ...
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Burnaby, BC · On-site
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Burnaby, BC · On-site
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
KEY ACCOUNTABILITIES CUSTOMER * Create an exceptional customer experience with every customer ... Contribute to business objectives for Operational Excellence * Support the timely and accurate ...
KEY ACCOUNTABILITIES CUSTOMER * Create an exceptional customer experience with every customer ... Contribute to business objectives for Operational Excellence * Support the timely and accurate ...
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Burnaby, BC · On-site
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Burnaby, BC · On-site
Contribute to business objectives for Operational Excellence * Support the timely and accurate ... Requires established customer service skills to perform a range of routine activities and multi ...
Continue to build the client relationship daily with our customers * Analyze reports in order to ... Use company performance tools to evaluate each operations associate and provide constant feedback ...
Continue to build the client relationship daily with our customers * Analyze reports in order to ... Use company performance tools to evaluate each operations associate and provide constant feedback ...
We use Customer Generation (a marketing methodology developed by us) to cut through the noise ... Internally this role is titled Associate Director, Revenue Operations* About The Role: We're ...
New
Quick apply
We use Customer Generation (a marketing methodology developed by us) to cut through the noise ... Internally this role is titled Associate Director, Revenue Operations* About The Role: We're ...
New
Burnaby, BC · On-site
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and ...
Burnaby, BC · On-site
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and ...
$12.75 - $14.44
5% of jobs
$14.44 - $16.12
6% of jobs
$16.12 - $17.81
13% of jobs
$17.89 is the 25th percentile. Wages below this are outliers.
$17.81 - $19.49
21% of jobs
The median wage is $20.43 / hr.
$19.49 - $21.18
9% of jobs
$21.18 - $22.86
9% of jobs
$24.41 is the 75th percentile. Wages above this are outliers.
$22.86 - $24.55
13% of jobs
$24.55 - $26.23
8% of jobs
$26.23 - $27.92
8% of jobs
$27.92 - $29.60
3% of jobs
$29.60 - $31.29
4% of jobs
$12
$22
$31
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
The most popular types of Customer Operations jobs in Surrey, BC are:
The top searched job categories for Customer Operations Associate jobs in Surrey, BC are:
Cities near Surrey, BC with the most Customer Operations Associate job openings:
CA$22.50 - CA$28.33/hr
Part-time
This job post has expired 1 day ago. Applications are no longer accepted.
Work Location:
Burnaby, British Columbia, CanadaHours:
15Line of Business:
Personal & Commercial BankingPay Details:
$22.50 - $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and servicestorefer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute withSpeed and Impact.
Job Description:
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate.We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.
In this role,you will:
Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Job Requirements:
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
