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Customer Operations Associate Jobs in Norwalk, CT

Factory Motor Parts

Operations Associate

Orange, CT · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Hebrew Public

Operations Associate

New York, NY

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

NBT Bank

Operations Associate

New York, NY · On-site

$18.50 - $22.58/hr

Pay Range: $18.50 - $22.58 NBT Operations Associates are an integral part of providing excellent ... Activities directly impact customer accounts, bank reporting, and real time information. May ...

ALO

Operations Associate (Full-Time) - Soho

New York, NY · On-site

$17 - $23/hr

Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...

Archway

Temporary FC Operations Associate

Islandia, NY · On-site

$17/hr

Temporary FC Operations Associate Type: Temporary Pay Rate: $17 Friday 7:30 am - 4:30 pm Location ... Restock packaging materials * Assist team members in meeting and exceeding the customers ...

ALO

Operations Associate (Part-Time) - Soho

New York, NY · On-site

$17 - $23/hr

Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Norwalk, CT

Customer Operations Associate information

See Norwalk, CT salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer operations associate in Norwalk, CT is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $27.55 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Norwalk, CT look for? The top searched job categories for Customer Operations Associate jobs in Norwalk, CT are:
What cities near Norwalk, CT are hiring for Customer Operations Associate jobs? Cities near Norwalk, CT with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Norwalk, CT as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,784 per year, or $25.9 per hour.

Security Operations Associate - Overnight

OneService Security Services

Commack, NY • On-site

$17/hr

Full-time

Posted 6 days ago

Job description

Security Operations Associate – Overnight

Security Operations Associate – Overnight

Join our team as an overnight Security Operations Associate in Commack, NY. This customer service-focused position is ideal for someone who is professional, dependable, and attentive to detail. Responsibilities include monitoring building activity, assisting authorized visitors, maintaining a secure environment, and completing routine reports and patrols as needed.

Location: Commack, NY

Schedule: Sunday – Thursday, 12:00 AM – 8:00 AM

Pay: $17.00 per hour

Requirements:

  • Valid NYS Security Guard License
  • Reliable transportation
  • Professional appearance and communication skills
  • Ability to remain alert during overnight shifts

If you're looking for a steady overnight position with a supportive team, we'd love to hear from you!


OneService Security Services, Inc., a division of the trusted OneService Companies, is dedicated to delivering exceptional services in commercial building maintenance, uniform security, and concierge solutions. Our commercial clients include a diverse group of building owners, property managers, developers, and facility managers, all of whom rely on our expertise to maintain and enhance their properties. On the residential side, we proudly serve property managers of apartment complexes, gated communities, homeowner associations (HOAs), condominiums, and cooperatives, ensuring seamless operations and exceptional service tailored to their unique needs.

For over 35 years, OneService has proudly operated as a privately held, family-owned business. Our ownership and senior management remain deeply involved in the daily operations, ensuring a hands-on approach to excellence. Committed to our customers, we are relationship-focused and available 24/7, with a strong emphasis on resolving service issues the same day they arise.