Customer Operations Associate Jobs in Madison, AL

About the Team
DashMart Kitchens (DMK) is a dedicated culinary team operating within a shared DashMart facility. While we work inside a DashMart building, we are a specialized team focused on preparing high-quality meals for customers ordering through the DoorDash app.
We work side-by-side with our DashMart partners to deliver a seamless customer experience - supporting both kitchen execution and shared facility standards. We operate as one team within four walls, collaborating to ensure operational excellence, food quality, and a clean, organized environment.
Shifts: Morning, Day, Evening, Weekend, Part-Time
About the Role
As a Kitchen Operations Associate, you are responsible for preparing meals to standard, maintaining kitchen and warehouse organization, and supporting order fulfillment within a shared facility environment.
What You'll Do:
Meal Preparation & Quality

• Prepare and assemble menu items according to brand and food safety standards
• Ensure every meal meets quality, accuracy, and presentation standards before handoff
• Follow all food safety, cleanliness, and dress code compliance guidelines

Warehouse & Kitchen Organization

• Maintain organized dry, refrigerated, and frozen storage areas
• Follow cleanliness and sanitation standards across shared workspaces
• Support inventory organization and proper product rotation (FIFO)

Facility Support

• Collaborate with DashMart Operations Associates to maintain a cohesive and efficient site
• Assist with light operational tasks as needed to support overall facility success
• Uphold a "One Team" mindset to create a positive experience for all team members and customers

You're excited about this opportunity because...

• You enjoy working with food and have a passion for culinary execution and quality while maintaining food safety
• You want to be part of a dedicated kitchen team operating within a fast-paced fulfillment environment
• Market competitive pay (10pm-6am will receive a $2 increase in pay)
• AM/PM/Overnight shifts available
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to Lyft discounts for full-time employees)
• Employee Assistance Program
• Career advancement opportunities

We're excited about you because...

• You're reliable, positive, and team-oriented
• You have experience in food service (fast food and quick-service restaurants), grocery, or beverage operations, or a willingness to learn
• You're detail-oriented and passionate about fresh food quality and safety
• You can lift up to 50 lbs and work in refrigerated areas (with or without accommodation)
• You have a high school diploma or GED
• You're willing to complete a Food Handler's Certification upon hire

Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.

Base Pay:
$16.05-$16.05 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
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