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Customer Operations Associate Jobs in Herriman, UT

Atonom

Associate AI Operations

Provo, UT · On-site

$50K - $90K/yr

Associate AI Operations Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 | Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees: intelligent AI agents that ...

Atonom

Associate AI Operations

Provo, UT · On-site

Associate AI Operations Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 | Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees: intelligent AI agents that ...

Kohl's

Seasonal Stockroom Operations Associate

Orem, UT · On-site

$13.50/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

Kohl's

Seasonal Stockroom Operations Associate

Draper, UT · On-site

$13/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

Factory Motor Parts

Warehouse Associate

Salt Lake City, UT · On-site

$15.50 - $18.50/hr

Operations Associate We are looking for an energetic and highly-motivated Operations Associate who ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Warehouse Associate

Salt Lake City, UT · On-site

$15.25 - $18.25/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Warehouse Associate

Salt Lake City, UT · On-site

$15.50 - $18.50/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Herriman, UT

Customer Operations Associate information

See Herriman, UT salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer operations associate in Herriman, UT is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Herriman, UT look for?

The top searched job categories for Customer Operations Associate jobs in Herriman, UT are:

What cities near Herriman, UT are hiring for Customer Operations Associate jobs?

Cities near Herriman, UT with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Herriman, UT as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,698 per year, or $24.4 per hour.

Associate AI Operations

Atonom

Provo, UT • On-site

$50K - $90K/yr

Full-time

Medical, PTO

Re-posted 9 days ago

Job description

Associate AI Operations
Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 | Entry-Level / 0-2 Years
ABOUT ATONOM
Atonom.ai builds Cloud Employees: intelligent AI agents that execute complex work across Sales, Marketing, Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond simple automation to genuine autonomy, empowering businesses to scale instantly. Join us as we build the infrastructure for the next generation of work.
THE ROLE
As a Associate AI Operations, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn quickly, work directly with clients, and see the impact of your work from day one. You don't need years of experience. You need curiosity, technical aptitude, and the drive to figure things out.
WHAT YOU'LL DO
  • Help monitor, maintain, and optimize deployed AI Cloud Employees across the customer base.
  • Join client calls to understand operational needs and translate them into AI workflow configurations, including prompt tuning, automation logic, and QA checks.
  • Troubleshoot operational issues with guidance from senior team members. Dig into logs, spot failure patterns, and help resolve problems quickly.
  • Document operational procedures, build runbooks, and contribute to internal knowledge bases.
  • Share product feedback with Engineering and Product teams, including reliability trends, performance gaps, and customer pain points.

WHO YOU ARE
  • Recent graduate (or soon to be) in Computer Science, Information Systems, Business Analytics, Operations Research, or a related field. Self-taught candidates with relevant experience are also welcome.
  • Operationally minded. You like understanding how systems work end-to-end and figuring out how to make them run more smoothly.
  • Interested in LLMs and prompt engineering. You've gone beyond basic usage and started exploring how AI performs in real-world workflows.
  • A strong communicator who can translate operational findings and technical details into language that non-technical audiences understand.
  • Self-directed and low-ego. You ask good questions, take feedback well, and move fast in ambiguous situations.

YOUR FIRST 90 DAYS
  • Month 1: Learn the Atonom platform inside and out. Shadow senior team members on client calls and implementations. Get certified on internal tooling.
  • Month 2: Take ownership of your first customer implementations with senior support. Begin contributing to internal documentation and playbooks.
  • Month 3: Run implementations with increasing independence. Present learnings and customer pain points to the Product team.

TECHNICAL SKILLS (NICE TO HAVE)
  • Exposure to workflow automation tools (Zapier, Make, or similar).
  • Basic understanding of APIs, webhooks, or data integrations.
  • Familiarity with SQL, Python, or JavaScript.
  • Experience with CRMs like Salesforce or HubSpot.
  • Any hands-on project involving LLMs or prompt engineering (personal, academic, or professional).

WHY JOIN
  • Real AI work. Not research papers. Production agents that generate measurable ROI for real businesses.
  • Mentorship built in. Learn from experienced specialists who invest in your growth.
  • Career velocity. High-visibility role with clear paths toward Solutions Architecture, Product, or Team Leadership.
  • Impact from day one. Small team, fast shipping, your contributions matter immediately.

BENEFITS
  • PTO accrual starts on day one.
  • Competitive health benefits package.
  • Paid holidays and company events.
  • Competitive salary.

Apply