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Customer Operations Associate Jobs in Herriman, UT

Role GTM Operations Associate | Full-Time | On-Site (Provo, UT) About Atonom At Atonom.ai, we are ... Manage inbound lead flow from capture to handoff, including routing, enrichment, and CRM hygiene ...

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

Associate AI Operations Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 | Entry-Level / 0-2 Years ABOUT ATONOM Atonom.ai builds Cloud Employees: intelligent AI agents that ...

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Customer Operations Associate information

See Herriman, UT salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer operations associate in Herriman, UT is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Herriman, UT look for?

The top searched job categories for Customer Operations Associate jobs in Herriman, UT are:

What cities near Herriman, UT are hiring for Customer Operations Associate jobs?

Cities near Herriman, UT with the most Customer Operations Associate job openings:

Infographic showing various Customer Operations Associate job openings in Herriman, UT as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,698 per year, or $24.4 per hour.

GTM Operations Associate

Atonom

Provo, UT • On-site

Full-time

Medical, PTO

Re-posted 20 days ago


Job description

Role

GTM Operations Associate | Full-Time | On-Site (Provo, UT)


About Atonom

At Atonom.ai, we are defining the Autonomous Era by building the world's first true "Cloud Employees", intelligent AI agents capable of executing complex work across Sales, Marketing, Support, and HR. We believe that growth should be limited only by ambition, not headcount. By moving beyond simple automation to genuine autonomy, we empower businesses to scale their workforce instantly and efficiently. Join us as we build the infrastructure for the next generation of work, where human creativity pairs with limitless machine execution to achieve the impossible.

What You'll Do

  • Own the GTM Data Layer: Maintain and improve the systems that track leads, pipeline, and marketing performance, ensuring the team always has clean, reliable data to act on.
  • Lead Management: Manage inbound lead flow from capture to handoff, including routing, enrichment, and CRM hygiene across our marketing and sales pipelines.
  • Reporting & Analytics: Build and maintain dashboards and recurring reports that give the GTM team visibility into what's working: campaigns, conversions, funnel velocity, and more.
  • Campaign Operations Support: Coordinate the operational side of outbound and inbound marketing campaigns, including list management, sequencing logistics, and performance tracking.
  • Process & Documentation: Help formalize repeatable GTM processes so the team can move fast without breaking things as we scale.
  • Cross-Functional Coordination: Serve as a connective tissue role between Marketing, Sales, and leadership, flagging gaps, surfacing insights, and keeping everyone aligned.

Who You Are

  • Early in Your Career, High in Potential: You have a bachelor's degree and 2+ years of professional experience. You are organized, detail-oriented, and take ownership.
  • Operationally Minded: You like building systems that make teams more effective. You take satisfaction in a clean CRM, an accurate report, and a well-run process.
  • Data-Comfortable: You are not intimidated by spreadsheets or dashboards. You can slice a dataset, identify a trend, and communicate what it means.
  • Tool-Savvy: You have worked in at least one CRM or marketing platform (HubSpot, Salesforce, Apollo, etc.) and are quick to pick up new tools.
  • AI-Curious: You are interested in how AI can make work faster and smarter, and you want to be on the ground floor of a company building that future.
  • Smart, Reliable, and Hungry: You show up ready to do real work in a fast-paced environment. You ask good questions and don't wait to be told what to do.

Your First 90 Days

  • Month 1: Get into the stack, learn our CRM, marketing tools, and reporting infrastructure. Audit current lead management workflows and flag gaps.
  • Month 2: Take ownership of weekly GTM reporting and lead routing; propose and implement at least one process improvement.
  • Month 3: Own a campaign operations workstream end-to-end and deliver a dashboard or reporting artifact the GTM team uses daily.

Technical Skills

  • CRM (Similar to HubSpot)
  • Google Suite
  • Outbound/sequencing platforms (Apollo, etc.)
  • Spreadsheets and BI/reporting tools
  • AI tools (Primarily Claude and Lovable for data display)

Why Join

  • Real Impact Early: This is not a coordinator role where you schedule meetings. You will own systems and processes that directly affect revenue.
  • Front-Row Seat to AI: You will work alongside a team building autonomous AI agents and use them as part of your own workflow.
  • Room to Grow: Strong performance here creates a clear path toward Marketing Ops, RevOps, or GTM strategy roles as we scale.

Benefits

  • Start building your PTO hours on Day 1.
  • Access to a competitive health benefits package.
  • Paid holidays and company events.
  • Competitive salary