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Customer Manager Jobs in Powder Springs, GA (NOW HIRING)

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

SageNet

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Lovehoney Group

Customer Care Manager

Atlanta, GA · On-site

We are currently looking for a Customer Care Manager who will be integral to driving high-level performance across Lovehoney Group. In this role, you will be responsible for leading day-to-day ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

SageNet LLC

Customer Success Manager

Marietta, GA

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

Avolution

Customer Success Manager

Atlanta, GA · Remote

You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.

Finastra

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy insight, and strong account management skills to ensure customers achieve measurable value from Finastra ...

SageNet

Customer Success Manager

Marietta, GA · On-site

$60 - $90/hr

S.,SageNetconnects, manages, and protects technologies and devices across widely distributed enterprises, serving customers in industries such as retail, finance, healthcare, utilities, and energy.

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Powder Springs, GA

Customer Manager information

See Powder Springs, GA salary details

$31.2K

$62.6K

$101.3K

How much do customer manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer manager in Powder Springs, GA is $62,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $73,900.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Powder Springs, GA?

The most popular types of Customer jobs in Powder Springs, GA are:

What job categories do people searching Customer Manager jobs in Powder Springs, GA look for?

The top searched job categories for Customer Manager jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Customer Manager jobs?

Cities near Powder Springs, GA with the most Customer Manager job openings:

Customer Manager jobs near you

Customer Success Manager

Protomiq LLC

Atlanta, GA • On-site

$65K - $75K/yr

Full-time

Re-posted 25 days ago

Job description

Description

About Protomiq 


At Protomiq, we believe that the auto dealerships that win are the ones that create better experiences for their customers. That's why we build technology that helps dealers connect with shoppers, turn interest into action, and drive measurable business results. 

More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers, improve performance, and stay competitive in a rapidly evolving market. 

From independent dealerships to some of the largest dealer groups and automotive brands in the industry, Protomiq is trusted by dealerships focused on what comes next. 

If you're excited by innovation, customer impact, and the opportunity to help shape the future of automotive retail, you'll fit right in. 


Working at Protomiq 


At Protomiq, your work matters. We're a team of builders, problem-solvers, and innovators who are passionate about helping our customers succeed. Here, you'll be empowered to move quickly, embrace new ideas, and make a visible impact on the business. 

We offer competitive compensation, comprehensive benefits, professional development opportunities, and a culture built on collaboration, accountability, and growth. 


Position Summary:

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing product value, and driving customer retention and expansion.


Responsibilities:

  • Customer Relationship Management: Build and maintain trusted relationships with automotive dealership key stakeholders, serving as their strategic advisor post-onboarding.
  • Engagement & Adoption: Drive product adoption through various lifecycle touchpoints (QBRs, training, success planning, etc.), monitor account health, and proactively address risks and opportunities.
  • Retention & Growth: Drive customer retention and facilitate growth by consistently delivering value and ROI, while actively seeking opportunities for upsell/cross-sell. 
  • Cross-Functional Collaboration: Partner with various departments to support feedback loops and customer advocacy.
  • Strategic Input: Contribute to the evolution of best practices and CSM playbooks by maintaining up-to-date industry & product knowledge. 

Requirements


  • 2+ years of automotive software experience (SaaS) or in a dealership role utilizing automotive software (digital retail, CRM, desking, etc.) with a demonstrated understanding of the retail automotive industry.
  • Proven success managing diverse accounts with high-touch and scaled engagement models.
  • Proficient with CRMs and third-party integrations.
  • Strong communication, problem-solving, and strategic thinking skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable with data-driven decision-making and optimizing metrics.
  • Positive, customer-centric mindset 
  • Motivated and comfortable working independently and within/across teams.

Other Things We're Looking For:

  • Exposure to AI products and automation strategies.
  • Experience in a growth organization where quick thinking and flexibility to change are essential.
  • Google Analytics experience (GA4)
  • Basic understanding of digital marketing strategies

Apply