1

Customer Manager Jobs in Jackson, MS (NOW HIRING)

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Provide feedback to management on customer trends and suggestions for improvement Qualifications * Excellent verbal and written communication skills * Strong customer service orientation with a ...

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Provide feedback to management on customer trends and suggestions for improvement Qualifications * Excellent verbal and written communication skills * Strong customer service orientation with a ...

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Provide feedback to management on customer trends and suggestions for improvement Qualifications * Excellent verbal and written communication skills * Strong customer service orientation with a ...

Showing results 21-40

Customer Manager information

See Jackson, MS salary details

$28.8K

$57.6K

$93.2K

How much do customer manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer manager in Jackson, MS is $57,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the most commonly searched types of Customer jobs in Jackson, MS?

The most popular types of Customer jobs in Jackson, MS are:

What are popular job titles related to Customer Manager jobs in Jackson, MS?

For Customer Manager jobs in Jackson, MS, the most frequently searched job titles are:

What cities near Jackson, MS are hiring for Customer Manager jobs?

Cities near Jackson, MS with the most Customer Manager job openings:

Infographic showing various Customer Manager job openings in Jackson, MS as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,603 per year, or $27.7 per hour.

Senior Representative, Customer Order Management

Cardinal Health

Jackson, MS • On-site

$16.75 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 338 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers


Job description

What Customer Order Management contributes to Cardinal Health

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.

Responsibilities

  • Takes proactive approach in preventing customer issues

  • Communicates with customers through email, inbound and outbound phone calls

  • Generates customer reports as needed

  • Works closely with Cardinal Health Sales Representatives, Field Service Representatives, Inventory and other internal departments to resolve customer issues

  • Responsible for group mailbox tasks and workflow

  • Participates in and/or leads special projects as designated by leadership

  • Supports both front and back-office functions

Qualifications

  • High school diploma preferred

  • Prior computer experience using Microsoft Office systems required

  • Bi-lingual Spanish speaking preferred

What is expected of you and others at this level

  • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments

  • In-depth knowledge in technical or specialty area

  • Applies advanced skills to resolve complex problems independently

  • May modify process to resolve situations

  • Works independently within established procedures; may receive general guidance on new assignments

  • May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $18.70 per hour - $24.12 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 10/04/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)


What Cardinal Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Cardinal Health logo

About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

Social media