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Customer Loyalty Att Jobs in Decatur, AL (NOW HIRING)

Customer Loyalty Att information

See Decatur, AL salary details

$9

$17

$25

How much do customer loyalty att jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer loyalty att in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Customer Loyalty Att and Customer Service Representative?

AspectCustomer Loyalty AttCustomer Service Representative
Required CredentialsHigh school diploma; training in loyalty programsHigh school diploma; customer service training
Work EnvironmentRetail, hospitality, or call centers focused on loyalty programsCall centers, retail stores, or corporate offices
Employer & Industry UsageCompanies aiming to retain customers through loyalty initiativesBroadly used across industries for general customer support
Common Search & ComparisonOften compared for roles involving customer retention and loyaltyCompared for general customer support roles

While both roles involve interacting with customers, a Customer Loyalty Att primarily focuses on building customer retention through loyalty programs, whereas a Customer Service Representative handles general customer inquiries and support. The Loyalty Att role emphasizes retention strategies, rewards, and engagement, often within retail or hospitality sectors, while Customer Service Representatives provide broader support across various industries.

What are Customer Loyalty Attendants?

Customer Loyalty Attendants are professionals who focus on enhancing customer satisfaction and retention for a business. Their primary role is to engage with customers, address their concerns, and ensure they have positive experiences with the company’s products or services. They may also handle loyalty programs, provide information about rewards, and gather feedback to help improve services. This position is essential in building strong relationships between a company and its customers, encouraging repeat business and long-term loyalty.

How does a Customer Loyalty Attendant typically collaborate with other departments to improve customer retention?

Customer Loyalty Attendants often work closely with marketing, sales, and customer service teams to identify trends in customer feedback and develop strategies for retaining valuable clients. They may participate in cross-departmental meetings to share insights about customer preferences and recurring issues, ensuring that all teams are aligned in their approach to enhancing the customer experience. By fostering open communication and sharing data, Customer Loyalty Attendants help implement loyalty programs and personalized solutions that increase customer satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a Customer Loyalty Attendant, and why are they important?

To thrive as a Customer Loyalty Attendant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and loyalty program platforms is often required. Excellent communication, patience, and problem-solving abilities help create positive customer experiences and foster long-term relationships. These skills and qualities are crucial for building customer retention and ensuring satisfaction in a competitive market.
What cities near Decatur, AL are hiring for Customer Loyalty Att jobs? Cities near Decatur, AL with the most Customer Loyalty Att job openings:
Infographic showing various Customer Loyalty Att job openings in Decatur, AL as of July 2026, with employment types broken down into 40% Locum Tenens, 1% As Needed, 47% Full Time, 7% Part Time, 1% Contract, and 4% Summer. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.
Retail Store Associates and Stockers - 1401

Retail Store Associates and Stockers - 1401

Big Lots

Decatur, AL

$13.75 - $15.75/hr

Full-time

Posted 10 days ago


Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

601st of 728 rated retailers


Job description

Description

Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview.

When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more!  For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.

Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.

1.    Greets and assists customers as needed in order to maintain the highest level of customer service.
2.    Maintains and operates point-of-sale systems efficiently and accurately.
3.    Drives customer loyalty program participation, including sign ups and rewards processing at check-out.
4.    Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.
5.    Participates in furniture department operations including carry-outs and display assembly as needed.
6.    Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning.
7.    Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.
8.    Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.


Qualification

1.    Must be at least 16 years of age.
2.    Strong customer service and communication skills required.
3.    Ability to work a flexible work schedule including nights, weekends and holidays required.
4.    Prior retail experience preferred.
5.    Previous experience operating a cash register preferred.
6.    Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
7.    Basic English literacy and math skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.


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Big Lots logo

About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967