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Customer Lifecycle Manager Jobs (NOW HIRING)

Direct Capital

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CRM & Lifecycle Marketing Manager

Hollywood, FL · On-site

$105K - $115K/yr

We Are Seeking We are seeking a highly self-sufficient CRM & Lifecycle Marketing Manager to take full ownership of our marketing automation, lead reactivation, and backend campaign systems. This role ...

Boeing

Engineering Product Lifecycle Manager

Mesa, AZ · On-site

$127K - $273K/yr

Collaborate with customers and stakeholders to ensure first-time quality and timely delivery ... Product lifecycle management and document/data management * Broad engineering process knowledge and ...

Boeing

Engineering Product Lifecycle Manager

Berkeley, MO · On-site

$127K - $273K/yr

Collaborate with customers and stakeholders to ensure first-time quality and timely delivery ... Product lifecycle management and document/data management * Broad engineering process knowledge and ...

Boeing

Engineering Product Lifecycle Manager

Everett, WA · On-site

$127K - $273K/yr

Collaborate with customers and stakeholders to ensure first-time quality and timely delivery ... Product lifecycle management and document/data management * Broad engineering process knowledge and ...

Boeing

Engineering Product Lifecycle Manager

Mesa, AZ · On-site

$127K - $273K/yr

Collaborate with customers and stakeholders to ensure first-time quality and timely delivery ... Product lifecycle management and document/data management * Broad engineering process knowledge and ...

DSI Tech

Customer Success Manager

Ashburn, VA

Customer Success Manager (Cisco Lifecycle & CX Focus) - Ashburn, VA (Onsite) Join our corporate team in Ashburn, VA, where collaboration, innovation, and customer impact come together. As a Customer ...

DSI Tech

Customer Success Manager

Ashburn, VA · On-site

Customer Success Manager (Cisco Lifecycle & CX Focus) - Ashburn, VA (Onsite) Join our corporate team in Ashburn, VA, where collaboration, innovation, and customer impact come together. As a Customer ...

DSI Tech

Customer Success Manager

Ashburn, VA

Customer Success Manager (Cisco Lifecycle & CX Focus) Ashburn, VA (Onsite) Join our corporate team in Ashburn, VA, where collaboration, innovation, and customer impact come together. As a Customer ...

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Customer Lifecycle Manager information

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$53K

$97.1K

$133.5K

How much do customer lifecycle manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer lifecycle manager in the United States is $97,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the 5 stages of the customer lifecycle?

The customer lifecycle for a Customer Lifecycle Manager typically includes five stages: awareness, consideration, purchase, retention, and advocacy. Understanding these stages helps in developing targeted strategies to attract, engage, and retain customers throughout their journey, often utilizing CRM tools and data analysis.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the difference between Customer Lifecycle Manager vs Customer Success Manager?

AspectCustomer Lifecycle ManagerCustomer Success Manager
Primary FocusManaging entire customer journey from onboarding to retentionEnsuring customer satisfaction and product adoption
ResponsibilitiesDeveloping lifecycle strategies, data analysis, cross-department coordinationBuilding relationships, onboarding, support, renewal efforts
Skills & CertificationsCRM tools, data analysis, communication, project managementCustomer relationship skills, communication, product knowledge
Work EnvironmentCross-functional teams, strategic planningCustomer-facing, support, account management

While both roles focus on customer engagement, the Customer Lifecycle Manager oversees the entire customer journey with a strategic approach, whereas the Customer Success Manager concentrates on ensuring customer satisfaction and retention through direct relationship management.

What does a customer lifecycle manager do?

A customer lifecycle manager oversees the entire customer journey, from acquisition to retention, to improve customer satisfaction and loyalty. They analyze customer data, develop engagement strategies, and coordinate marketing and sales efforts using tools like CRM software. This role often requires strong communication skills and understanding of customer behavior analytics.

How much do lifecycle marketing managers make?

Lifecycle marketing managers typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-demand industries can offer higher salaries, often supplemented with bonuses and benefits. Strong skills in data analysis, customer segmentation, and marketing automation tools are valuable in this role.
What cities are hiring for Customer Lifecycle Manager jobs? Cities with the most Customer Lifecycle Manager job openings:
What states have the most Customer Lifecycle Manager jobs? States with the most job openings for Customer Lifecycle Manager jobs include:
Infographic showing various Customer Lifecycle Manager job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $97,136 per year, or $46.7 per hour.
Senior Associate, Customer Lifecycle Marketing

Senior Associate, Customer Lifecycle Marketing

JPMorgan Chase & Co.

Manhattan, NY • On-site

$90K - $145K/yr

Full-time

Medical, Retirement

Posted 11 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 469 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Job Description
Customer Lifecycle Marketing develops strategies for existing consumer credit card customers to build awareness, deepen engagement, and increase satisfaction and loyalty. You'll help bring Early Months on Book (EMOB) programs to life through multi-channel execution, segmentation, personalization, and performance insights.
As a Senior Associate, Customer Lifecycle Marketing in Customer Lifecycle Marketing, you support the EMOB strategy by executing campaigns that engage cardmembers across credit card products. You partner with internal teams and external agencies to launch programs with strong controls, seamless execution, and measurable results. You design and deliver multi-channel marketing programs and help operationalize segmentation and personalization to increase awareness, engagement, and consideration.
Job Responsibilities
  • Own end-to-end campaign execution for EMOB, documenting workflows, timelines, requirements, approvals, QA checks, and post-launch learnings to ensure consistency, repeatability, and strong controls.
  • Lead day-to-day management of EMOB strategies across credit card products, partnering with cross-functional stakeholders to deliver against shared program goals.
  • Design and operationalize segmentation and personalization to improve relevance and engagement across channels and lifecycle moments.
  • Manage campaign performance measurements, including KPI tracking, portfolio- and product-level reporting, and post-campaign insights to inform optimization.
  • Optimize and expand campaigns by translating learnings into enhancements, tests, and new tactics for priority segments (including low-tenured customers).
  • Drive process standardization and efficiency, identifying opportunities to improve speed, quality, and consistency across lifecycle marketing workflows.
  • Ensure a seamless end-to-end customer experience across touchpoints and channels.
  • Communicate with stakeholders through clear updates, recommendations, and alignment on priorities; contribute to a collaborative team environment.
  • Collaborate with internal teams and external partners to execute engagement campaigns across products.

Required qualifications, capabilities, and skills:
  • Bachelor's degree required
  • 3-5 years of direct marketing experience; credit card marketing experience preferred
  • Experience working with multiple internal and external partners
  • Strong oral and written communication skills
  • Analytical, with ability to leverage data to develop strategies and define/measure success metrics
  • Solutions-oriented mindset with a focus on continuous improvement and operational efficiency
  • Ability to prioritize and manage multiple initiatives concurrently in a fast-paced, results-driven environment
  • Self-starter with strong problem-solving skills
  • Adhere to risk/control procedures and maintain a customer-first mind

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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