ZipRecruiter

Log In

1

Customer Information Representative Jobs (NOW HIRING)

Aircraft Specialties Inc

Customer Service Rep

Omaha, NE

$15.50 - $21/hr

Customer Service Representative Duties: ? Attracts potential customers by answering product and ... Opens customer accounts by recording account information. ? Maintains customer records by updating ...

TemPositions

Customer Service Representative

Medford, NY · On-site

$16 - $21.75/hr

Our client is seeking a Customer Service Representative located in the Patchogue, NY area ... Keep customer information updated. * Provide friendly and helpful service. * Work with other ...

Newegg

Customer Service Representative

Diamond Bar, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative Answers incoming customer calls over the phone and/or via email and ... Update customer information in the customer service database during and after each contact.

Collabera

Customer Service Representative

Pennington, NJ · On-site

$19 - $21/hr

Customer Service Representative Location: Pennington, NJ (08534) Duration: 12 Months Pay Range: $19 ... Authenticate customers accurately before accessing or discussing account information. Follow ...

Sila Services

Customer Service Representative

Frederick, MD · On-site

$22 - $24/hr

... information Listen to customer concerns and ask the right questions to understand their needs ... Representative! $22 - $24 an hour We may use artificial intelligence (AI) tools to support parts of ...

Sila

Customer Service Representative

Frederick, MD · On-site

$22 - $24/hr

... information Listen to customer concerns and ask the right questions to understand their needs ... Representative! $22 - $24 an hour We may use artificial intelligence (AI) tools to support parts of ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsCustomer Information Representative Jobs

Customer Information Representative information

See salary details

$9

$18

$26

How much do customer information representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer information representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer information representative do?

A Customer Information Representative is responsible for assisting customers by providing detailed information about products, services, policies, or accounts. They typically respond to inquiries via phone, email, or chat, and help resolve issues or concerns customers may have. Their role is crucial in ensuring customer satisfaction, maintaining accurate records, and escalating complex issues to the appropriate departments when necessary. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer information representative, and why are they important?

To thrive as a Customer Information Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Active listening, patience, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, positive customer experiences, and efficient resolution of inquiries.

What are the most common challenges faced by customer information representatives, and how can they be managed effectively?

Customer Information Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and staying updated on product or service information. Effective management involves strong communication skills, patience, and the ability to quickly adapt to changing information or procedures. Regular training sessions and support from supervisors can help representatives stay informed and confident, while teamwork ensures that complex issues are resolved efficiently.

What is the difference between Customer Information Representative vs Customer Service Associate?

AspectCustomer Information RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; similar credential requirements
Work EnvironmentCall centers, customer support departments, retail settingsRetail stores, call centers, service desks
Employer & Industry UsageTelecom, banking, retail, healthcareRetail, hospitality, telecom, banking
Common Search & ComparisonCustomer Information Representative vs Customer Service Associate

Both roles involve assisting customers, handling inquiries, and providing support. The main difference lies in the specific job titles used by employers; Customer Information Representatives often focus on managing customer data and account information, while Customer Service Associates typically handle a broader range of customer interactions, including sales and service inquiries. Understanding these distinctions can help job seekers target the right roles based on their skills and career goals.

What cities are hiring for Customer Information Representative jobs?

Cities with the most Customer Information Representative job openings:

What states have the most Customer Information Representative jobs?

States with the most job openings for Customer Information Representative jobs include:

What are popular job titles related to Customer Information Representative jobs?

For Customer Information Representative jobs, the most frequently searched job titles are:

Customer Information Representative jobs near you
Infographic showing various Customer Information Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Milwaukee, WI

AV Taxi Rides
See more jobs at AV Taxi Ridesexternal

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Milwaukee, WI. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist customers with ride bookings, scheduling changes, and service-related questions
  • Provide accurate information regarding transportation services and company policies
  • Coordinate with dispatch and operations teams to support customer needs
  • Update customer information within company systems
  • Deliver excellent customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional and customer-focused attitude
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive and collaborative work environment