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Customer Information Representative Jobs (NOW HIRING)

Golden Customer Care

Customer Care Representative

Yuma, AZ

$15.75 - $21.50/hr

Customer Care Representative Location: Remote (Alabama, Arizona, Arkansas, Colorado, Georgia ... Correct/update customer information accurately as needed to ensure current and reliable records

Rep-Lite

Territory Sales Representative - 82

Tempe, AZ · On-site

$65K - $75K/yr

You'll spend time demonstrating products in customer workshops, helping fabricators understand ... You will not be penalized for redacting or removing this information. Rep-Lite uses automated ...

CC GENERAL, LLC

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: * Attracts potential customers by answering product ...

Rep-Lite

Territory Sales Representative - 82

Denver, CO · On-site

$65K - $75K/yr

You'll spend time demonstrating products in customer workshops, helping fabricators understand ... You will not be penalized for redacting or removing this information. Rep-Lite uses automated ...

Hy-Vee Food Stores

Customer Care Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

Backs up consumer information representative on private label inquiries via the 800 line ... Customer service or retail experience preferred. Physical Requirements * Visual requirements ...

Hy-Vee, Inc.

Customer Care Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

Backs up consumer information representative on private label inquiries via the 800 line ... Customer service or retail experience preferred. Physical Requirements * Visual requirements ...

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Customer Information Representative information

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How much do customer information representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer information representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer information representative do?

A Customer Information Representative is responsible for assisting customers by providing detailed information about products, services, policies, or accounts. They typically respond to inquiries via phone, email, or chat, and help resolve issues or concerns customers may have. Their role is crucial in ensuring customer satisfaction, maintaining accurate records, and escalating complex issues to the appropriate departments when necessary. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer information representative, and why are they important?

To thrive as a Customer Information Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Active listening, patience, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, positive customer experiences, and efficient resolution of inquiries.

What are the most common challenges faced by customer information representatives, and how can they be managed effectively?

Customer Information Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and staying updated on product or service information. Effective management involves strong communication skills, patience, and the ability to quickly adapt to changing information or procedures. Regular training sessions and support from supervisors can help representatives stay informed and confident, while teamwork ensures that complex issues are resolved efficiently.

What is the difference between Customer Information Representative vs Customer Service Associate?

AspectCustomer Information RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; similar credential requirements
Work EnvironmentCall centers, customer support departments, retail settingsRetail stores, call centers, service desks
Employer & Industry UsageTelecom, banking, retail, healthcareRetail, hospitality, telecom, banking
Common Search & ComparisonCustomer Information Representative vs Customer Service Associate

Both roles involve assisting customers, handling inquiries, and providing support. The main difference lies in the specific job titles used by employers; Customer Information Representatives often focus on managing customer data and account information, while Customer Service Associates typically handle a broader range of customer interactions, including sales and service inquiries. Understanding these distinctions can help job seekers target the right roles based on their skills and career goals.

What cities are hiring for Customer Information Representative jobs?

Cities with the most Customer Information Representative job openings:

What states have the most Customer Information Representative jobs?

States with the most job openings for Customer Information Representative jobs include:

What are popular job titles related to Customer Information Representative jobs?

For Customer Information Representative jobs, the most frequently searched job titles are:

Customer Information Representative jobs near you
Infographic showing various Customer Information Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Territory Sales Representative - 81

Los Angeles, CA • On-site

Rep-Lite
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Rep-Liteexternal

$80K - $84K/yr

Full-time

Re-posted 8 days ago

Job description

Territory Sales Representative - Medical Device Sales (West Coast)
About the Opportunity
Rep-Lite is partnering with an innovative medical device company to identify a driven Territory Sales Representative to support continued growth throughout the West Coast. This is an exciting opportunity for a motivated sales professional looking to join a growing organization with cutting-edge technology, strong leadership, and significant career advancement potential.
We're seeking candidates with 2-5 years of medical device, healthcare, or B2B sales experience who thrive in a consultative sales environment and enjoy building long-term relationships with hospitals and healthcare professionals.What You'll Do
As a Territory Sales Representative, you'll be responsible for growing market share, developing new business opportunities, and supporting healthcare providers throughout your assigned territory.
Key Responsibilities
  • Meet or exceed monthly, quarterly, and annual sales objectives.
  • Develop and execute a strategic territory business plan.
  • Prospect and develop new hospital and healthcare accounts while expanding existing relationships.
  • Conduct product demonstrations, educational in-services, and customer training sessions.
  • Maintain an active sales pipeline and provide accurate forecasting.
  • Build trusted relationships with physicians, surgeons, nurses, supply chain teams, and hospital decision-makers.
  • Provide ongoing product education, troubleshooting, and customer support.
  • Support clinical procedures and operating room cases when needed.
  • Effectively communicate product value through clinical outcomes and economic benefits.
  • Maintain CRM activity, territory reporting, and sales documentation.
  • Collaborate with marketing, customer success, and leadership teams.
  • Attend regional meetings, training events, and industry conferences.
What We're Looking For
  • Bachelor's degree preferred.
  • 2-5 years of successful medical device, pharmaceutical, healthcare, or B2B sales experience.
  • Proven history of achieving or exceeding sales goals.
  • Strong presentation, communication, and relationship-building skills.
  • Ability to sell within hospital and clinical environments.
  • Highly organized, self-motivated, and comfortable managing a large geographic territory.
  • Experience working with hospitals, IDNs, GPOs, or healthcare purchasing teams is a plus.
  • Valid driver's license with the ability to travel throughout the territory.
Why This Opportunity?
  • Join an innovative and rapidly growing medical device organization.
  • Competitive compensation with uncapped earning potential.
  • Full slate of benefits as W-2 full time employee
  • Career advancement opportunities.
  • Comprehensive training and ongoing professional development.
  • Make a meaningful impact by helping healthcare providers improve patient outcomes.

Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.
If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.
Thank you for your interest in Rep-Lite and good luck in your search!
***"Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Rep-Lite uses automated notetaking tools and interviews may be transcribed.

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