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Customer Implementation Jobs in Atlanta, GA (NOW HIRING)

Understand customer business problems and contribute to solution design. * Design and implement AI-native solutions using large language models, traditional machine learning, and software development.

Understand customer business problems and contribute to solution design. * Design and implement AI-native solutions using large language models, traditional machine learning, and software development.

... of the customer into the design, development and successful deployment of Visa products and ... The Senior Implementation Consultant is an individual contributor responsible for leading complex ...

MAWM Implementation Manager Job Location: Atlanta, GA, United States (Onsite/Hybrid) OR fully ... Up to 50% travel, based on customer requirements. Existing Vacancy: Yes Application Deadline: Open ...

Understand customer business problems and contribute to solution design. * Design and implement AI-native solutions using large language models, traditional machine learning, and software development.

Implementation Engineer Location: Remote Department: Service Reports to: Field Implementation ... This is a highly visible role with daily, direct impact on the customers and partners who depend on ...

Understand customer business problems and contribute to solution design. * Design and implement AI-native solutions using large language models, traditional machine learning, and software development.

At Novatech, we are on a mission to provide exceptional customer service in the business solutions ... Role Overview The Director of Implementation provides strategic and operational leadership for the ...

... of the customer into the design, development and successful deployment of Visa products and ... The Senior Implementation Consultant is an individual contributor responsible for leading complex ...

MAWM Implementation Manager Job Location: Atlanta, GA, United States (Onsite/Hybrid) OR fully ... Up to 50% travel, based on customer requirements. Existing Vacancy: Yes Application Deadline: Open ...

MAWM Implementation Manager Job Location: Atlanta, GA, United States (Onsite/Hybrid) OR fully ... Up to 50% travel, based on customer requirements. Existing Vacancy: Yes Application Deadline: Open ...

Prepare implementation status reports for project managers, clients, and as required, internal ... Work with the project team to prepare customer system by customizing base software application and ...

At Novatech, we are on a mission to provide exceptional customer service in the business solutions ... Role Overview The Director of Implementation provides strategic and operational leadership for the ...

Provide hands-on implementation support of the contract management Apttus project to successful ... customer-centric, detail-oriented collaborator Must Haves: Strong interpersonal skills and ability ...

Our Technology Implementation Coordinator will be responsible for overseeing the implementation ... customers * The Pest Management Industry is growing - and is a recession resistant line of business

Standardize them so the outputs can span across customers, services, and new ICP products as our suite grows. * Take first-mover ownership of implementation gaps: when a new product or service doesn ...

Prepare implementation status reports for project managers, clients, and as required, internal ... Work with the project team to prepare customer system by customizing base software application and ...

Develop new innovative strategies to implement customer solutions at an expedited rate. The Implementation Project Manager functions as a laboratory project and account manager to facilitate ...

Showing results 41-60

Customer Implementation information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do customer implementation jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer implementation in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

What is a customer implementation specialist?

A Customer Implementation specialist is responsible for onboarding new clients and ensuring the successful deployment of products or services. They work closely with customers to understand their needs, configure solutions, provide training, and resolve any issues during the implementation process. Their goal is to ensure a smooth transition for the customer, maximize customer satisfaction, and set the foundation for long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer implementation specialist?

To thrive as a Customer Implementation Specialist, you need a solid understanding of project management, technical troubleshooting, and client onboarding processes, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, project tracking tools like Jira or Asana, and relevant industry software is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for ensuring a smooth client experience. These skills and qualities are important for successfully guiding customers through onboarding, minimizing errors, and building strong client relationships.

What are some typical challenges faced in a customer implementation role, and how can they be managed effectively?

In a Customer Implementation role, professionals often encounter challenges such as aligning client expectations with product capabilities, coordinating timelines across multiple teams, and managing scope changes during rollout. Effective communication, proactive project management, and setting clear milestones are key strategies to overcome these obstacles. Building strong relationships with both clients and internal stakeholders also helps in quickly addressing issues and ensuring a smooth implementation process.

What is the difference between Customer Implementation vs Customer Support Specialist?

AspectCustomer ImplementationCustomer Support Specialist
Primary FocusOnboarding and deploying products for new customersProviding ongoing support and troubleshooting for existing customers
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, technical troubleshooting
Work EnvironmentProject-based, often client-facing, implementation teamsHelp desks, call centers, support teams
CertificationsOften requires technical or industry-specific certificationsCustomer service certifications beneficial but not always required

Customer Implementation focuses on deploying products and ensuring successful onboarding for new clients, often involving technical setup and project management. Customer Support Specialists handle ongoing customer issues, troubleshooting, and support. While both roles require strong communication skills, Customer Implementation is more project-oriented, whereas Customer Support is ongoing and reactive.

What does a customer implementation specialist do?

A customer implementation specialist is responsible for onboarding new clients, configuring products or services to meet their needs, and ensuring a smooth transition from sales to active use. They often coordinate with technical teams, provide training, and troubleshoot issues during the implementation process to ensure customer satisfaction.

What are the most commonly searched types of Customer Implementation jobs in Atlanta, GA?

The most popular types of Customer Implementation jobs in Atlanta, GA are:

AI Implementation Engineer

Aptean

Alpharetta, GA • On-site

Full-time

Posted 19 days ago


Job description

Overview
About the role
You will join the ASCENT team as an AI Implementation Engineer, based in our office in Alpharetta You will design and implement AI-native solutions that address strategic business problems for Aptean customers, working across the solution lifecycle from problem understanding through implementation, deployment, and continuous monitoring.
Key Responsibilities
  • Understand customer business problems and contribute to solution design.
  • Design and implement AI-native solutions using large language models, traditional machine learning, and software development.
  • Use Python for scripting, data processing, model development, and integration throughout the solution lifecycle.
  • Develop retrieval-augmented generation pipelines, integrate enterprise data sources, and manage vector databases.
  • Deploy solutions, monitor performance, troubleshoot issues, and update them to maintain value.

About you
You can understand customer business problems and contribute to effective solutioning. You work collaboratively across teams-customers, business analysts, and data integration engineers-and communicate technical results clearly. You are comfortable troubleshooting complex systems and explaining findings to non-technical stakeholders.
Qualifications
  • Experience developing and deploying traditional machine learning models and generative AI solutions.
  • Advanced Python skills for scripting, data processing, and model development.
  • Proficiency with generative AI frameworks including RAG, LangGraph, and LangChain.
  • Deep knowledge of retrieval-augmented generation, agentic RAG, GraphRAG, and large language model techniques.
  • Ability to tailor AI and NLP models to business needs and troubleshoot technical issues.

To be ahead of the pack, you might have:
  • Experience with advanced natural language processing methods such as classification, entity extraction, and summarization.
  • Experience developing traditional machine learning models for supply-chain use cases such as forecasting and inventory reconciliation.
  • Knowledge of linear or mixed-integer optimization techniques.
  • Experience integrating AI solutions across complex customer system landscapes and data sources.

What's in it for you?
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
About Aptean
At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean's purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean's compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.
"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.