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Customer Implementation Jobs in Atlanta, GA (NOW HIRING)

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Implementation Coordinator

Atlanta, GA · On-site

$22 - $24/hr

As the Implementation Coordinator, you will embody our core values in your daily work. You will ... Strong customer service-oriented approach and ability to effectively communicate with internal and ...

KNAPP

Implementation Manager

Kennesaw, GA · On-site

The Implementation Manager will collaborate with other project stakeholders to ensure the success ... Coordinate with departments and all project stakeholders (KNAPP, customers, and third-party vendors ...

Barco

Customer Success Project Manager

Duluth, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Barco

Customer Success Project Manager

North Metro, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Clearwave, Inc.

Director, Implementation

Atlanta, GA · On-site

$140 - $190/hr

With 95% client retention, we understand that we're stronger when we support our customers ... POSITION SUMMARY After many years serving and leading our Implementation team, our current Director ...

Transact Campus

Implementation Consultant

Atlanta, GA · On-site +1

$64K - $107K/yr

We strive to provide the best customer experience in the industry and have succeeded with a single ... As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related ...

Transact Campus

Implementation Consultant

Alpharetta, GA · Remote

$64K - $107K/yr

We strive to provide the best customer experience in the industry and have succeeded with a single ... As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Jobs in Atlanta, GA

Customer Implementation information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do customer implementation jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer implementation in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation specialist?

To thrive as a Customer Implementation Specialist, you need a solid understanding of project management, technical troubleshooting, and client onboarding processes, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, project tracking tools like Jira or Asana, and relevant industry software is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for ensuring a smooth client experience. These skills and qualities are important for successfully guiding customers through onboarding, minimizing errors, and building strong client relationships.

What are some typical challenges faced in a customer implementation role, and how can they be managed effectively?

In a Customer Implementation role, professionals often encounter challenges such as aligning client expectations with product capabilities, coordinating timelines across multiple teams, and managing scope changes during rollout. Effective communication, proactive project management, and setting clear milestones are key strategies to overcome these obstacles. Building strong relationships with both clients and internal stakeholders also helps in quickly addressing issues and ensuring a smooth implementation process.

What is a customer implementation specialist?

A Customer Implementation specialist is responsible for onboarding new clients and ensuring the successful deployment of products or services. They work closely with customers to understand their needs, configure solutions, provide training, and resolve any issues during the implementation process. Their goal is to ensure a smooth transition for the customer, maximize customer satisfaction, and set the foundation for long-term business relationships.

What is the difference between Customer Implementation vs Customer Support Specialist?

AspectCustomer ImplementationCustomer Support Specialist
Primary FocusOnboarding and deploying products for new customersProviding ongoing support and troubleshooting for existing customers
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, technical troubleshooting
Work EnvironmentProject-based, often client-facing, implementation teamsHelp desks, call centers, support teams
CertificationsOften requires technical or industry-specific certificationsCustomer service certifications beneficial but not always required

Customer Implementation focuses on deploying products and ensuring successful onboarding for new clients, often involving technical setup and project management. Customer Support Specialists handle ongoing customer issues, troubleshooting, and support. While both roles require strong communication skills, Customer Implementation is more project-oriented, whereas Customer Support is ongoing and reactive.

What are the most commonly searched types of Customer Implementation jobs in Atlanta, GA? The most popular types of Customer Implementation jobs in Atlanta, GA are:
What are popular job titles related to Customer Implementation jobs in Atlanta, GA? For Customer Implementation jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Implementation jobs in Atlanta, GA look for? The top searched job categories for Customer Implementation jobs in Atlanta, GA are:
Customer Implementation jobs near you

Customer Success Project Manager

Barco

Peachtree Corners, GA • On-site

Other

Posted 4 days ago

Job description

Customer Success Manager

Location: Duluth, GA, US Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States. This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial phase, you will lead the successful delivery of customer projects. As you gain experience with our customers, solutions, and business environment, your focus will gradually shift toward customer adoption, value realization, relationship management, retention, and business growth.

Key Responsibilities:

  • Lead the end-to-end execution of customer projects within the Control Rooms business.
  • Act as the primary point of contact for customers throughout project implementation.
  • Develop and manage project plans, schedules, budgets, risk registers, and communication plans.
  • Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners.
  • Monitor project progress and proactively manage risks, issues, and dependencies.
  • Ensure customer acceptance, project closure, and a successful handover to the service organization.
  • Contribute to the continuous improvement of project management processes and best practices.
  • Build trusted advisor relationships with strategic customers.
  • Support customer onboarding, adoption, and long-term utilization of Barco solutions.
  • Develop customer success plans aligned with customer business objectives.
  • Monitor customer health and identify opportunities to maximize customer value realization.
  • Lead periodic business reviews with key customer stakeholders.
  • Collaborate with Sales and Account Management teams to identify expansion, upgrade, and renewal opportunities.
  • Act as the voice of the customer internally and provide feedback to product and service teams.
  • Drive customer satisfaction, loyalty, and retention.

Your Profile:

  • Minimum 5 years of experience in project management and/or customer success management.
  • Strong technical affinity, preferably within software, audiovisual (AV), visualization, networking, or related technology environments.
  • Demonstrated experience managing complex customer projects and stakeholder landscapes.
  • Strong customer focus with a passion for delivering an excellent customer experience.
  • Excellent stakeholder management, communication, and relationship-building skills.
  • Strong problem-solving, planning, organizational, and administrative skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Experience with CRM and project management tools such as Salesforce, Microsoft Project, Jira, or similar platforms is considered a plus.

What we offer:

  • Competitive pay and benefits
  • Meaningful work with ownership, autonomy, and impact
  • The opportunity to work in a global tech environment with diverse teams
  • Continuous learning and growth through training, mentoring programs, and on-the-job development
  • An inspiring workplace designed for collaboration

We are committed to conducting our business activities with the highest standards of integrity, responsibility, and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations, and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality, and safety.

D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.

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