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Customer Implementation Manager Jobs in Parlin, NJ

Numeric

Implementations Manager

New York, NY · On-site

$145K - $170K/yr

Implementation is where customers decide whether Numeric is a tool or their system of record. You ... management when timelines slip, and in-person kickoffs and trainings when being in the room moves ...

Profound

Manager, Implementation

New York, NY · On-site

$150K - $200K/yr

Customer Success • New York, New York • San Francisco, California • In-office Apply Refer ... As a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market ...

PermitFlow

Implementation Specialist

New York, NY · On-site

$100K - $130K/yr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer ... Serve as the day-to-day point of contact for customers during onboarding, proactively managing ...

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Customer Implementation Manager information

See Parlin, NJ salary details

$40.2K

$106.6K

$173K

How much do customer implementation manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer implementation manager in Parlin, NJ is $106,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $124,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What cities near Parlin, NJ are hiring for Customer Implementation Manager jobs?

Cities near Parlin, NJ with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Parlin, NJ as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,597 per year, or $51.2 per hour.

Regional Implementation Manager

Flexport

New York, NY

Full-time

Medical, Dental

Posted 6 days ago

Flexport rating

4.4

Company rating: 4.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

We're hiring an Implementation Manager to own and evolve Flexport's Implementation Methodology as our product suite expands. This is a self-starter role: you build the playbook for how we implement Flexport's ICP products today, then adapt it as new products and services come online. You'll drive implementation workflow independently, manage cross-functional projects end-to-end, and partner with Sales and Operations to get new business live and delivered as sold.

What you'll do:

  • Build and evolve the Implementation Methodology: task definitions, personas, ownership, timing, dependencies, templates. Standardize them so the outputs can span across customers, services, and new ICP products as our suite grows.
  • Take first-mover ownership of implementation gaps: when a new product or service doesn't have a playbook yet, you build one, rather than waiting to be told.
  • Partner with Sales and Operations as the client's primary point of contact through implementation, including solutioning support.
  • Lead implementation for new accounts and new business with existing clients, from award through ramp to steady-state delivery.
  • Scope awarded business and build the implementation project plan, aligning sales, account management, planning & ops, carrier relations, procurement, fulfillment, and technical teams to execute.
  • Own the critical path and readiness to support: deliver what was sold, on the timeline it was sold on.
  • Adapt the plan in real time as conditions change; turn what you learn into better service level and quality.
  • Report implementation status to commercial, business, and operational leadership — flag barriers early and bring a mitigation plan, not just the problem.
  • Successfully close out implementations with a project style review capturing lessons learned to drive improvements into the Implementation Methodology.

What you'll need:

  • BA/BS with 4+ years in logistics, supply chain management/consulting, or freight forwarding
  • A self-starter who spots process gaps and builds the solution before being asked
  • A track record of scoping, planning, and closing client-facing, cross-functional projects
  • Strong collaboration and communication skills; comfortable owning the room with clients
  • Sharp attention to detail and a bias for delivering ahead of schedule

#LI-onsite

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$100,000—$130,000 USD
Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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