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Customer Implementation Manager Jobs in Bellevue, WA

Syndio

Senior Manager, Implementation

Seattle, WA · On-site

In the near term, you will provide hands-on frontline leadership to our Implementation Manager team -- Supporting complex customer questions, owning capacity, assignment logic, project-plan rigor ...

UpdatePromise

Implementation Representative

Seattle, WA · On-site +1

$60K - $84K/yr

What do we absolutely need from you? 1. An Associates Degree OR Similar Experience 2. Experience within a professional in-person Customer Service role (Ideally, Account Management, Implementation ...

Sodexo

Director, Culinary Offer Implementation

Seatac, WA · On-site

$139K - $180K/yr

Lead the creation, implementation, and evaluation of culinary offerings and innovations to drive ... customer dining experience. * Manage food costs, labor, and other expenses to maintain cost ...

Sodexo

Director, Culinary Offer Implementation

Seatac, WA · On-site

$139K - $180K/yr

Lead the creation, implementation, and evaluation of culinary offerings and innovations to drive ... customer dining experience. * Manage food costs, labor, and other expenses to maintain cost ...

Sodexo

Director, Culinary Offer Implementation

Seatac, WA · On-site

$139K - $180K/yr

Lead the creation, implementation, and evaluation of culinary offerings and innovations to drive ... customer dining experience. * Manage food costs, labor, and other expenses to maintain cost ...

Rippling

Implementation Specialist, IT

Seattle, WA · On-site

$95 - $130/hr

... of experience managing an IT set-up at a company, helping customers implement IT products, or ... selling IT solutions. This role requires a strong understanding of the below: * Fleet Management ...

New

Prelim

Project Manager, Implementations

Seattle, WA · Remote

$130K - $140K/yr

You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams ... Implementation Architects, Software Engineers, and Customer Success to ensure smooth project ...

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Customer Implementation Manager information

See Bellevue, WA salary details

$43.8K

$116.2K

$188.6K

How much do customer implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer implementation manager in Bellevue, WA is $116,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,700.00 and $135,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Bellevue, WA look for?

The top searched job categories for Customer Implementation Manager jobs in Bellevue, WA are:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Bellevue, WA as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $116,835 per year, or $56.2 per hour.

Customer Implementation Specialist

PRIDE Industries

Tukwila, WA • On-site

$29/hr

Full-time

Posted 2 days ago

New

PRIDE Industries rating

8.5

Company rating: 8.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

18th of 223 rated education and training

Job description

$29.00 per hour
Onsite

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:


PRIDE Industries 

Job Description 

 

Job:  Customer Implementation Specialist

Job Code:  AA442 PR-Customer IMP Specs

HR Title Group:  Distribution and Production

Salary Grade: N20

FLSA Status:  Non-Exempt

Approval Date: May 2026

SUPERVISES: 

There are no direct reports with this position.

POSITION SUMMARY:   

Under general supervision, the Operations Account Implementation Specialist is responsible for executing end-to-end customer site launches by preparing, transporting, installing, and activating vending equipment to ensure operational readiness. This role performs field-based logistics, inventory coordination, equipment setup, and troubleshooting to deliver successful site activations. This position requires extensive travel to customer locations to support new launches to ensure seamless deployment. Outside of launch activities, the position supports ongoing operations within assigned service routes, including replenishment, inventory management, and customer support. This role requires strong organizational skills, attention to detail, independent problem-solving, and a commitment to delivering high-quality customer service while safely operating company vehicles.

TYPICAL DUTIES:  

1. *Lead on-site execution of customer launches, with travel up to 75% nationwide to coordinate equipment delivery, installation, setup, and activation in alignment with launch plans and operational standards.
2. *Prepare and stage launch materials and equipment, including receiving inventory, processing shipments, and configuring vending machines according to planograms.
3. *Transport vending equipment safely and efficiently using company vehicles, ensuring compliance with safety standards and delivery schedules.
4. *Install and configure vending machines, including positioning, setup, testing functionality, and verifying readiness for customer use.
5. *Service assigned local routes when not traveling, including stocking products, loading/unloading inventory, and maintaining vehicle cleanliness and organization.
6. *Deliver front-line customer support by addressing routine inquiries, resolving basic issues, and escalating complex concerns appropriately.
7. *Maintain accurate inventory records, update systems, and reconcile discrepancies to ensure proper stock levels.
8. *Track and manage required documentation, ensuring completeness and timely follow-up on outstanding items.
9. *Operate delivery vehicles in compliance with safety and routing protocols, ensuring timely and accurate deliveries.
10. *Process outbound orders, both physically and within internal systems, to support operational efficiency.
11. Performs other duties and special projects as assigned.

* Denotes Essential Job Function 

MINIMUM QUALIFICATIONS: 

• Two or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar;
• Must have valid drivers license with satisfactory driving record;
• Strong verbal and written communication skills using professional business English;
• Demonstrated interpersonal skills with ability to build effective working relationships;
• Basic mathematical proficiency (addition, subtraction, multiplication, division);
• Intermediate computer skills word processing, spreadsheets, mobile devices, email/text communication;
• Basic troubleshooting and problem-solving ability;
• Strong customer service orientation and sound judgment;
• Ability to adapt to schedule changes and varying work durations

EDUCATION REQUIREMENTS: 

High School Diploma or GED

CERTIFICATES OR LICENSES REQUIRED: 

The following licenses or certificates may be required depending on local, state and/or contract requirements:


Valid Driver's License

PHYSICAL REQUIREMENTS:  

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
 
• Maneuvering in and around the warehouse
• Lift and carry up to 35 pounds; push/pull up to 75 pounds
• Bend, stoop, and maneuver within warehouse and field environments
• Operate pallet jacks and box trucks
• Enter and exit vehicles repeatedly
• Use computers and mobile technology in office and field settings

WORK ENVIRONMENT:  

Work is performed across multiple environments, including customer sites, warehouse settings, and vehicles, with moderate exposure to noise and varying conditions.

DISCLAIMER:  

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors. 

At PRIDE, we make a difference in the lives of many, one job at a time.  


Ready to make an impact? 
Join an organization where business meets purpose, and every role contributes to a greater mission. Apply today at PRIDE Careers and be part of something meaningful. 

Learn more about who we are and what we stand for at www.prideindustries.com. 

PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law. 

Thank you for considering a career with us—we look forward to connecting with you!

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