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Customer Experience Training Manager Jobs (NOW HIRING)

Stord

Customer Experience Manager

Blaine, WA

As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client ...

Excel Center

Skills Training Manager

Baltimore, MD · On-site

$70K - $88K/yr

... childcare, customer service, and other high-demand industries. This role oversees a team ... Experience managing grant-funded workforce development programs * Strong relationships within local ...

Shar Music

Customer Experience Manager

Ann Arbor, MI · On-site

Customer Experience Manager - Full-Time | In-Office | Ann Arbor, MI Are you a people-focused leader who thrives on building strong customer relationships, developing high-performing teams, and ...

Stord

Customer Experience Manager

Reno, NV

As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client ...

Stord

Customer Experience Manager

Las Vegas, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client ...

Happy Co.

$90K - $120K/yr

We're hiring a Customer Experience Manager (CXM) to be that person. In this role, you'll be based primarily in New York and work in person from our partner's office. You'll bring strong customer ...

Mark43

Customer Experience Manager

San Diego, CA · On-site

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client's voice and demonstrating the value of our ...

Five Below

Customer Experience Manager

Summerville, SC · On-site

$15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Five Below

Customer Experience Manager

Buckeye, AZ · On-site

$18.15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Mark43

Customer Experience Manager

Los Angeles, CA · On-site

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client's voice and demonstrating the value of our ...

Five Below

Customer Experience Manager

Harrisburg, PA · On-site

$15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Five Below

Customer Experience Manager

Riverside, CA · On-site

$19.90/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

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Customer Experience Training Manager information

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$33K

$66.1K

$107K

How much do customer experience training manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer experience training manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Experience Training Manager vs Customer Service Supervisor?

AspectCustomer Experience Training ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree, training certificationsHigh school diploma, experience in customer service
Work EnvironmentCorporate training settings, office-basedCall centers, retail stores, customer service departments
Employer & Industry UsageUsed in companies focusing on customer experience improvementCommon in retail, hospitality, and service industries
Search & Comparison IntentFocuses on training and development of customer experience skillsFocuses on managing customer service teams and operations

The Customer Experience Training Manager primarily focuses on developing and delivering training programs to enhance customer experience skills within an organization. In contrast, the Customer Service Supervisor manages daily customer service operations and team performance. While both roles aim to improve customer satisfaction, the Training Manager emphasizes education and skill development, whereas the Supervisor concentrates on team management and service delivery.

What cities are hiring for Customer Experience Training Manager jobs?

Cities with the most Customer Experience Training Manager job openings:

What states have the most Customer Experience Training Manager jobs?

States with the most job openings for Customer Experience Training Manager jobs include:

What are popular job titles related to Customer Experience Training Manager jobs?

For Customer Experience Training Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Experience Training Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Global Training Manager

California, MO • On-site

Abbott Laboratories
See more jobs at Abbott Laboratoriesexternal

Other

Posted 5 days ago

Job description

education benefit - an affordable and convenient path to getting a bachelor’s degree.* Deliver strategic and tactical activities in partnership with Training Managers, Affiliate commercial teams, and Sales Directors as well as relevant stakeholder teams.* Develop and implement training programs across the globe, supporting all roles and teams within the commercial function in line with business strategies, curricula and company goals.* Support the development and execution of a training strategy according to company guidelines through the implementation of a global training road map.* Lead the design, development, and continuous evolution of global commercial training programs aligned with ADC’s strategic goals.* Establish and maintain global training standards, competency frameworks, learning maps, and governance models to ensure consistency and scalability across regions.* Own the global train‐the‐trainer strategy, including methodology, certification, KPIs, and quality standards.* Oversee the creation, curation, and optimization of training content, tools, and curricula in collaboration with global and regional stakeholders.* Develop innovative learning solutions to support product launches, product portfolio education, competitive readiness, and ongoing skills development.* Build learning journeys within Allego and other platforms, ensuring a blended learning approach (e-learning, virtual, in-person, microlearning, on-the-job experiences).* Partner with Global Strategic Marketing, Regional Commercial leaders, Medical, Compliance, and Training Managers to assess needs, identify gaps, and develop aligned training solutions.* Influence stakeholders across geographies and functions to drive adoption of global training programs and standards.* Serve as a global subject matter expert on ADC products, markets, customer needs, and emerging trends.* Ensure timely execution of global training initiatives within defined budgets, timelines, and quality standards.* Facilitate training sessions, workshops, and global certification events as needed (virtual and in-person).* Maintain and continuously update training materials to ensure accuracy and relevance.* Bachelor’s degree* 7+ years of relevant experience in commercial, training, or learning and development roles, preferably within health sciences, diagnostics, medical devices, or related fields.* Demonstrated experience designing and delivering global commercial training programs at scale.* Strong understanding of adult learning principles, instructional design methodologies, and modern learning technologies.* Proven ability to influence and collaborate effectively across countries, cultures, and functions without direct authority.* Strong analytical, strategic thinking, and project management skills.* Excellent communication, facilitation, and presentation skills.* Advanced proficiency with Microsoft PowerPoint and training development technologies/platforms.* Experience in sales or sales management roles within healthcare or diagnostics industries.* Experience coaching or developing others in both virtual and in-person environments.* Familiarity with Allego, LMS/LXP platforms, and digital learning tools.* Strong organizational skills and the ability to manage multiple complex projects simultaneously.* Demonstrated knowledge of adult learning principles* Additional language skills an asset. #J-18808-Ljbffr

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