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Customer Experience Professional Jobs in Rothschild, WI

Marathon Electric

Customer Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

College degree or equivalent work experience preferred * 1-3 years of professional Customer Care experience required * Demonstrated proficiency in keyboarding skills, Ability to type approx. 45 ...

WEG

Customer Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

College degree or equivalent work experience preferred * 1-3 years of professional Customer Care experience required * Demonstrated proficiency in keyboarding skills, Ability to type approx. 45 ...

Marathon Electric

Customer Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

College degree or equivalent work experience preferred * 1-3 years of professional Customer Care experience required * Demonstrated proficiency in keyboarding skills, Ability to type approx. 45 ...

Weg

Customer Service Representative

Wausau, WI

$17.25 - $23.25/hr

College degree or equivalent work experience preferred * 1-3 years of professional Customer Care experience required * Demonstrated proficiency in keyboarding skills, Ability to type approx. 45 ...

WEG Electric Corp.

Customer Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

College degree or equivalent work experience preferred * 1-3 years of professional Customer Care experience required * Demonstrated proficiency in keyboarding skills, Ability to type approx. 45 ...

New

ValCorp

Professional Bartender

Stevens Point, WI · On-site

Professional Bartender (Part-time) The professional bartender serves alcoholic and non-alcoholic ... positive customer experience. Bartending requires skills in mixology, customer service, and ...

BOSTON, Inc.

Sales Professional

Wausau, WI · On-site

$50K - $80K/yr

As a Sales Professional, you will receive comprehensive training to help you succeed and achieve ... Previous successful experience in sales or customer service related positions preferred but not ...

Boston FAM

Sales Professional

Wausau, WI

As a Sales Professional, you will receive comprehensive training to help you succeed and achieve ... Previous successful experience in sales or customer service related positions preferred but not ...

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All JobsCustomer Experience Professional JobsCustomer Experience Professional Jobs in Rothschild, WI

Customer Experience Professional information

See Rothschild, WI salary details

$18.9K

$32.4K

$45.9K

How much do customer experience professional jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer experience professional in Rothschild, WI is $32,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $22,900.00 and $38,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Experience Professional vs Customer Service Representative?

AspectCustomer Experience ProfessionalCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; certifications in customer experience or CRM tools are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentStrategic roles involving data analysis, customer journey mapping, and improving overall experienceFrontline roles focused on direct customer interactions via phone, email, or chat
Employer & Industry UsageUsed across retail, tech, finance, and service industries to enhance customer loyaltyCommon in retail, telecom, hospitality, and service sectors for handling customer inquiries

The Customer Experience Professional focuses on strategic initiatives to improve overall customer satisfaction and loyalty, often working behind the scenes. In contrast, the Customer Service Representative handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope, responsibilities, and required qualifications.

What are the key skills and qualifications needed to thrive as a customer experience professional?

To thrive as a Customer Experience Professional, you need a deep understanding of customer service principles, problem-solving abilities, and typically a background in business, marketing, or communications. Familiarity with CRM platforms like Salesforce or Zendesk, customer feedback tools, and sometimes CX certification are commonly required. Exceptional interpersonal skills, active listening, and the ability to remain calm under pressure help individuals excel in this role. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and fostering lasting customer loyalty.

What are some common challenges a customer experience professional faces, and how can they effectively address them?

Customer Experience Professionals often encounter challenges such as handling difficult customer interactions, managing high expectations, and ensuring consistent service across multiple channels. Effectively addressing these challenges involves strong communication skills, empathy, and the ability to quickly adapt to changing customer needs. Building collaborative relationships with cross-functional teams (such as sales, marketing, and product development) is also key to resolving issues and continuously improving the customer journey.

What are the career paths in customer experience?

Career paths in customer experience include roles such as Customer Experience Manager, Customer Service Supervisor, User Experience Designer, and Customer Insights Analyst. Progression often involves gaining skills in data analysis, communication, and customer relationship management, with certifications like CXPA's Certified Customer Experience Professional supporting advancement.

What is a customer experience professional?

Customer Experience Professionals are individuals dedicated to ensuring that customers have positive interactions with a company across all touchpoints. They work to understand customer needs, resolve issues, and implement strategies that improve overall satisfaction and loyalty. Their responsibilities often include gathering feedback, analyzing customer data, and collaborating with different departments to enhance the customer journey. By prioritizing the customer’s perspective, they help businesses build strong, long-lasting relationships with their clientele.

What are the different types of customer experience professional jobs?

Customer experience professionals can hold various roles such as Customer Experience Manager, Customer Service Representative, User Experience Designer, Customer Success Manager, and CX Analyst. These roles focus on improving customer satisfaction, loyalty, and engagement through skills in communication, data analysis, and user-centered design. They often require familiarity with CRM tools, feedback systems, and industry-specific certifications.
What are the most commonly searched types of Customer Experience jobs in Rothschild, WI? The most popular types of Customer Experience jobs in Rothschild, WI are:
What cities near Rothschild, WI are hiring for Customer Experience Professional jobs? Cities near Rothschild, WI with the most Customer Experience Professional job openings:
Customer Experience Professional jobs near you
Infographic showing various Customer Experience Professional job openings in Rothschild, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,370 per year, or $15.6 per hour.

Customer Experience Specialist

Boston FAM

Stevens Point, WI

$17.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

***Hiring Event August 6th from 9am until 3pm***

** Location: Stevens Point Distribution Center - 2917 Business Park Drive, Stevens Point, WI 54482**

Service You Can Trust. Experience You Can Feel.

Who we are:
Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is "improving the quality of people's lives be creating amazing rooms together". Put Employee- Owner WHY is "improving the quality of our owners lives through personal development and supporting our dreams and goals".

Schedule: Full time position with rotating weekends

About The Role:

As a Customer Experience Specialist, you will play a key role in ensuring customer orders are completed accurately and efficiently across Wisconsin, Illinois and Upper Michigan while serving as a trusted point of communication for customers, technicians, and internal teams.

Monday through Friday with occasional weekends as needed.

Your responsibilities will include:

Represent the company through clear, professional, and effective customer communication.

Provide administrative support for customer orders created by Sales and Operations teams.

Support road technicians by coordinating information, documentation, and service needs.

Understand, interpret, and clearly communicate warranty coverage and processes to customers and internal partners.

What you will be doing each day:

  • Build rapport with customers and delivery drivers through phone and internal messaging systems.
  • Operate AI-powered logistics and order management software.
  • Support the end-to-end order fulfillment process across the enterprise.
  • Provide real-time support and timely resolution for customer and delivery-related issues.
  • Facilitate cross-department communication to drive efficient customer resolutions.
  • Manage high volumes of inbound and outbound calls while maintaining professionalism and accuracy.
  • Remain focused, prioritize effectively, and adapt quickly during service disruptions.
  • Accurately document customer interactions, invoices, and transaction records.
  • Ensure appropriate updates and follow-up actions are completed to fully resolve customer concerns.
  • Maintain careful attention to detail and thoroughness in completing tasks.
  • Use computer systems to enter, update, and process information accurately.
  • Represent the organization professionally when communicating with customers, partners, and external contacts.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job

We are looking for individuals with:

  • Preferred but not required; 1-2 years retail experience and/or customer service experience
  • Ability and the willingness to work over the phone.
  • Ability and the willingness to work retail hours, including evenings, weekends, and some holidays.
  • Strong organizational and data entry skills
  • Spanish-speaking candidates strongly encouraged to apply

What we offer:

  • Personal and Professional Development opportunities
  • Employee Stock Ownership Plan (ESOP)
  • Paid-Time Off
  • Birthday off with pay
  • Paid Parental Leave
  • Educational Reimbursement
  • Generous product discount
  • 401K retirement plan with company match
  • Health, Life, Dental, and Vision Insurance
  • Long, short term disability insurance
  • Health and Wellness Program
  • Fun company activities - involvement in the community!

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

BostonFAM is an Equal Opportunity Employer

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