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Customer Experience Process Improvement Analyst Jobs

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AI Process Improvement Analyst - Ops

Phoenix, AZ · On-site

$71K - $88K/yr

We are seeking a highly motivated AI Process Improvement Analyst to join our high-performing team ... Collaborate cross-functionally with operations, product, and customer experience teams to identify ...

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AI Process Improvement Analyst - Ops

Phoenix, AZ · On-site

$71K - $88K/yr

About the Role: We are seeking a highly motivated AI Process Improvement Analyst to join our ... Collaborate cross‑functionally with operations, product, and customer experience teams to ...

brs

Business Process Improvement Analyst

Washington, DC · On-site

$69K - $92K/yr

TekPro Support Services, LLC is seeking a Business Process Improvement Analyst to support the COPS ... Required: 7 years experience and bachelors degree in applicable field What We Offer: TSS offers a ...

Quality Consulting Group, LLC

$52K - $65K/yr

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma ... Experience and/or knowledge in conducting time studies and production line balancing, preferably ...

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How much do customer experience process improvement analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer experience process improvement analyst in the United States is $80,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $89,000.00 per year, depending on experience, location, and employer.

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For Customer Experience Process Improvement Analyst jobs, the most frequently searched job titles are:

Process Improvement Analyst

Herndon, VA

Bridge Core (BCore)
IT Services • 11 - 50 employees
Learn more about Bridge Core (BCore)external

$140K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

OverviewProcess Improvement AnalystHerndon, VATS/SCI with Poly 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation's cyber interests? Join our growing team supporting customer missions as a Process Improvement Analyst in Herndon, Virginia.

Qualifications

Required Qualifications:   

  • Active TS/SCI with required polygraph
  • Bachelor's degree in Business Administration, Finance, Management, or a related field.
  • Minimum of two (2) years of experience in process analysis, benchmarking, program metrics, or management consulting.
  • Familiarity with the Sponsor's finance and/or contracts-related procedures is highly desirable.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.

Desired Qualifications

  • Knowlege of process improvement methodologies (e.g., Six Sigma, Lean).
What you can expect from us
  • The expected salary range within the Washington, DC metropolitan area is: $140,000 - 170,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Employment Type: FULL_TIME

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