ZipRecruiter

Log In

1

Customer Experience Operations Manager Jobs in Stuart, IA

SYNERGY HomeCare

Operations Manager

Urbandale, IA

$47K - $55K/yr

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring ... customer service * Develop annual business plans, budgets, and operational plans - manage metrics ...

National Express Corp

Operations Supervisor

Waukee, IA · On-site

Documents and manages customer or employee complaints and review customer survey data * Responsible ... Supervisory experience preferred; specifically experience supervising/training a driver workforce

National Express Corp

Operations Supervisor

Waukee, IA · On-site

Documents and manages customer or employee complaints and review customer survey data * Responsible ... Supervisory experience preferred; specifically experience supervising/training a driver workforce

Landus

Agronomy Operations Senior

Bayard, IA · On-site

Extensive experience of agronomy operations * Advanced knowledge of inventory management, blending ... Customer-focused mindset with ability to support sales, origination, and growth efforts

Landus

Agronomy Operations Senior

Bayard, IA · On-site

Extensive experience of agronomy operations * Advanced knowledge of inventory management, blending ... Customer-focused mindset with ability to support sales, origination, and growth efforts

next page

Showing results 1-20

All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Stuart, IA

Customer Experience Operations Manager information

See Stuart, IA salary details

$42.4K

$117.8K

$129K

How much do customer experience operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience operations manager in Stuart, IA is $117,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,600.00 and $127,600.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What cities near Stuart, IA are hiring for Customer Experience Operations Manager jobs? Cities near Stuart, IA with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you

Customer Experience Consultant

Ken Garff Auto Group

Clive, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

121st of 151 rated car dealerships

Job description

If you're passionate about helping others and have a natural ability to create great relationships, and prefer a fast paced environment with lots of customer interaction, then we want to talk to you! We don't just sell vehicles, we deliver exceptional customer service to help solve problems for our customers.
Stew Hansen Buick GMC, a Ken Garff Automotive Dealership, is currently looking for a Customer Experience Consultant (Sales Advisor) that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.
You should apply if:
🌱 You have desire to grow personally and professionally
⭐️You are Resilient
🤗 You have an infectious personality
💪🏻 You want to have control of your finances with a commission pay plan
➕ You thrive off adversity
❎ No prior sales or automotive experience required!
**Five-day work week with split days off on Sunday and a day during the week**
Looking for:
  • Friendly and cooperative demeanor; quick to connect and build relationships with others
  • Easygoing, uninhibited, and comfortable working with others
  • Persuasive with a strong drive for results
  • Tolerant of uncertainty
  • Prior experience in sales or customer service preferred
  • Must be 18 years or older and be authorized to work in the U.S with a valid in-state driver's license and a good driving record, per company standards
  • High School Diploma or equivalent

Why you'll love working with us:
  • Competitive compensation package and 401k with company match
  • Wellness Time Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
  • Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
  • Year-end bonus program for ALL employees (Garff Giveback)
  • Employee discounts on vehicle purchase, parts, service and more!

What you'll do as a Sales Advisor:
  • Enthusiastically lead customers through their sales journey
  • Professionally represent the dealership and maintain high customer satisfaction via frequent and friendly follow-up
  • Respond to and communicate with potential prospects (web lead, phone lead, store lead)
  • Frequent training to develop sales skills and product knowledge

Will you join us as a new Sales Advisor? Will you throw your energy and focus behind what we're doing? Will you live our values and do things differently than you've ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.

What Ken Garff Automotive Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply