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Customer Experience Operations Manager Jobs in Reeds Spring, MO

Walgreens

Customer Service Associate

Springfield, MO · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ...

Walgreens

Customer Service Associate

Springfield, MO · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ...

Walgreens

Customer Service Associate - Temporary

Branson, MO · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ...

Walgreens

Pharmacy Customer Service Associate

Nixa, MO · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ...

Walgreens

Pharmacy Customer Service Associate

Branson, MO · On-site

$16 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ...

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All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Reeds Spring, MO

Customer Experience Operations Manager information

See Reeds Spring, MO salary details

$39.3K

$109.2K

$119.7K

How much do customer experience operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience operations manager in Reeds Spring, MO is $109,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,300.00 and $118,300.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are popular job titles related to Customer Experience Operations Manager jobs in Reeds Spring, MO? For Customer Experience Operations Manager jobs in Reeds Spring, MO, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Reeds Spring, MO look for? The top searched job categories for Customer Experience Operations Manager jobs in Reeds Spring, MO are:
What cities near Reeds Spring, MO are hiring for Customer Experience Operations Manager jobs? Cities near Reeds Spring, MO with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Reeds Spring, MO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $109,211 per year, or $52.5 per hour.

Customer Service Associate - Temporary

Walgreens

Springfield, MO • On-site

$12.25 - $17/hr

Other

Re-posted 22 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,192 frontline employees who took The Breakroom Quiz

95th of 112 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

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