Customer Experience Operations Manager Jobs in Reeds Spring, MO

Position Summary... What you'll do...Are you passionate about driving efficient transportation operations within a leading retail company? Walmart is seeking a dedicated Operations Manager – Fleet Transportation to lead and optimize our transportation services, ensuring timely and safe delivery of goods. About our Team Join Walmart’s Transportation team, where we play an essential role in maintaining the seamless movement of goods across our extensive distribution network. Our team ensures that Walmart's supply chain remains efficient and cost-effective, directly impacting our customers’ satisfaction. In this role, you will collaborate closely with various departments to drive logistics strategies and operational improvements. What You’ll Do:

• Lead and manage transportation associates and leaders, providing direction, monitoring performance, and offering constructive feedback to drive excellence.
• Implement and oversee the transportation business plan to achieve production, safety, and quality goals specific to Walmart’s standards.
• Ensure compliance with transportation regulations, safety standards, and Walmart’s logistics policies by developing and maintaining detailed procedures and documentation.
• Analyze transportation metrics and business reports to identify opportunities for operational improvements and implement strategic changes.
• Forecast staffing and transportation workload to meet business demands and resolve any emerging issues promptly.
• Support and promote Walmart’s commitment to efficiency, sustainability, and customer satisfaction in all transportation activities.

What You’ll Bring:

• Proven leadership skills with experience in managing transportation operations and developing teams.
• Strong decision-making abilities utilizing facts and data to drive performance.
• Excellent planning and organizational skills to manage multiple transportation priorities effectively.
• Exceptional communication skills to build trust and maintain relationships across Walmart’s network.
• Adaptability to navigate and inspire others through evolving transportation challenges and initiatives.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond a great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.  At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/Operations Management) and 1 year experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees. OR 1 year experience as a Walmart Supply Chain Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 1 year experience as a Walmart Supply Chain Load Manager OR 3 years experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Both Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/OperationsManagement); and 3 years experience in a supply chain environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees., Walmart Supply Chain manager supervising, evaluating, mentoring, and developing associates; managing workload; and participating in the hiring and promotion of associates. Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management Primary Location... 1100 MATLOCK DR, SAINT JAMES, MO 65559-9026, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.