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Customer Experience Operations Manager Jobs in Mobile, AL

SpreadRite, LLC

Field Operations Manager

Mobile, AL · On-site

Training & development Field Operations Manager The Field Operations Manager is responsible for ... Experience managing multiple crews or job sites * Familiarity with environmental compliance ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Daphne, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Saraland, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Saraland, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Huntington

Customer Experience Banker - Foley

Foley, AL · On-site

$13.75 - $18.50/hr

Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating ... management, banking, communication and presentation. Other duties as assigned. Basic Qualifications:

Huntington

Customer Experience Banker - Foley

Foley, AL · On-site

$13.75 - $18.50/hr

Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating ... management, banking, communication and presentation. Other duties as assigned. Basic Qualifications:

Huntington

Customer Experience Banker - Foley

Foley, AL · On-site

$13.75 - $18.50/hr

Adhering to all operational, security, risk and regulatory policies and procedures. * Demonstrating ... management, banking, communication and presentation. * Other duties as assigned. Basic ...

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All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Mobile, AL

Customer Experience Operations Manager information

See Mobile, AL salary details

$36.9K

$102.6K

$112.4K

How much do customer experience operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer experience operations manager in Mobile, AL is $102,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,200.00 and $111,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What does a customer experience operations manager do?

A customer experience operations manager oversees the processes and systems that ensure positive interactions between a company and its customers. They analyze customer feedback, coordinate cross-functional teams, and implement strategies to improve service quality and efficiency, often using tools like CRM software. Strong leadership, data analysis skills, and a focus on customer satisfaction are essential in this role.

What are popular job titles related to Customer Experience Operations Manager jobs in Mobile, AL?

For Customer Experience Operations Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Customer Experience Operations Manager jobs in Mobile, AL look for?

The top searched job categories for Customer Experience Operations Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Customer Experience Operations Manager jobs?

Cities near Mobile, AL with the most Customer Experience Operations Manager job openings:

Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Mobile, AL as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $122,728 per year, or $59 per hour.

Field Operations Manager

SpreadRite, LLC

Mobile, AL • On-site

Full-time

Medical, Retirement

Re-posted 3 hours ago

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Training & development

Field Operations Manager

The Field Operations Manager is responsible for overseeing daily field operations and leading crews in the installation, maintenance, and repair of erosion and sediment control systems. This role ensures projects are completed safely, efficiently, and in compliance with industry standards and company expectations.
Key Responsibilities

  • Lead, supervise, and support field crews to ensure high-quality and efficient project execution
  • Plan, schedule, and oversee multiple job sites and work orders
  • Estimate labor, materials, and time requirements; track and manage project progress
  • Train and mentor team members in proper installation and maintenance of erosion and sediment control measures (e.g., silt fence, inlet protection, turbidity barriers)
  • Ensure compliance with safety standards, environmental regulations, and company policies
  • Operate and oversee the use of hand tools, power tools, and light construction equipment
  • Safely operate company vehicles and trailers to transport crews and materials
  • Communicate with management, clients, and contractors regarding project status and needs
  • Troubleshoot field issues and adjust plans to meet deadlines and site conditions
  • Perform other duties as assigned
Work Environment & Travel

  • Frequent travel to construction sites throughout the Mobile area
  • Primarily outdoor work with regular exposure to heat, sun, and varying weather conditions
  • Standard work schedule is Monday–Friday, with occasional extended hours and weekends as needed
  • Periodic travel to other regions within Alabama and Florida to support company growth
Physical Requirements

To perform the essential functions of this role, the Field Operations Manager must be able to:
  • Wear required PPE (hard hat, safety vest, safety glasses, work boots)
  • Work outdoors for extended periods in various weather conditions
  • Walk long distances across uneven terrain
  • Perform physical tasks including standing, bending, kneeling, and lifting up to 50 lbs regularly
Minimum Qualifications

  • High school diploma or GED
  • Valid driver’s license with a clean driving record (required)
  • 2+ years of experience leading crews in construction, erosion control, or similar fieldwork
  • Working knowledge of construction site operations or landscaping practices
  • Ability to operate or willingness to learn equipment (trencher, skid steer, ride-on blower, etc.)
  • Strong leadership, communication, and problem-solving skills
  • Ability to work independently and as part of a team
  • Reliable attendance
Preferred Qualifications

  • 3+ years of experience installing and maintaining erosion and sediment control BMPs
  • Experience managing multiple crews or job sites
  • Familiarity with environmental compliance standards related to construction sites
Additional Information

SpreadRite LLC is an Equal Employment Opportunity (EEO) employer and a Drug-Free Workplace. We prohibit discrimination based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, disability, veteran status, or any other protected status under federal, state, or local law.
Job Type

Full-time