... management systems to scan, process, and count product. - Provide peer-to-peer feedback on ... Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in ...
... management systems to scan, process, and count product. - Provide peer-to-peer feedback on ... Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in ...
... management systems to scan, process, and count product. - Provide peer-to-peer feedback on ... Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in ...
... management systems to scan, process, and count product. - Provide peer-to-peer feedback on ... Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in ...
Customer Service Operations Manager
Oklahoma City, OK · On-site
$124K/yr
Customer Service Operations Manager The Customer Service Operations Manager is responsible for ... This role focuses on enhancing the overall customer experience through improved order and shipping ...
Customer Service Operations Manager
Oklahoma City, OK · On-site
$124K/yr
Customer Service Operations Manager The Customer Service Operations Manager is responsible for ... This role focuses on enhancing the overall customer experience through improved order and shipping ...
We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our aluminum recycling facility. This role is responsible for ...
We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our aluminum recycling facility. This role is responsible for ...
Operations Manager
Sapulpa, OK · On-site
Responsibilities We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our aluminum recycling facility. This role is ...
Operations Manager
Sapulpa, OK · On-site
Responsibilities We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our aluminum recycling facility. This role is ...
Join our team as a Customer Experience Manager, where you will play a key role in strengthening regional sales operations and enhancing overall process efficiency. In this position, you will guide ...
Join our team as a Customer Experience Manager, where you will play a key role in strengthening regional sales operations and enhancing overall process efficiency. In this position, you will guide ...
Operations Manager
Sapulpa, OK · On-site
Responsibilities We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our aluminum recycling facility. This role is ...
Operations Manager
Sapulpa, OK · On-site
Responsibilities We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our aluminum recycling facility. This role is ...
Customer Experience Manager
Broken Arrow, OK · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer Experience Manager
Broken Arrow, OK · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer Experience Manager
Broken Arrow, OK · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer Experience Manager
Broken Arrow, OK · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer experience manager
Broken Arrow, OK · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer experience manager
Broken Arrow, OK · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...
Customer Experience Associate
Bartlesville, OK · On-site
$19 - $20/hr
Facilitating customer supply requests based on guidelines developed by Customer Supply Management ... operations and employees across the United States and internationally. The organization ...
Customer Experience Associate
Bartlesville, OK · On-site
$19 - $20/hr
Facilitating customer supply requests based on guidelines developed by Customer Supply Management ... operations and employees across the United States and internationally. The organization ...
Customer Experience Specialist
Catoosa, OK · On-site
$16 - $20.25/hr
... internal operations teams to ensure all customer requirements are met. Essential Duties and ... Effectively manage finished good inventory for assigned customer base by conducting regular data ...
Customer Experience Specialist
Catoosa, OK · On-site
$16 - $20.25/hr
... internal operations teams to ensure all customer requirements are met. Essential Duties and ... Effectively manage finished good inventory for assigned customer base by conducting regular data ...
Customer Experience Specialist
Tulsa, OK · On-site
$22.96/hr
... manage multiple computer screens. Must have a high aptitude to learn new software as necessary for the business operations of the school. Certificates, Licenses, Registrations * Current driver ...
Customer Experience Specialist
Tulsa, OK · On-site
$22.96/hr
... manage multiple computer screens. Must have a high aptitude to learn new software as necessary for the business operations of the school. Certificates, Licenses, Registrations * Current driver ...
Customer Experience Specialist
Tulsa, OK · On-site
$15.50 - $19.25/hr
... manage multiple computer screens. Must have a high aptitude to learn new software as necessary for the business operations of the school. Certificates, Licenses, Registrations: * Current driver ...
Customer Experience Specialist
Tulsa, OK · On-site
$15.50 - $19.25/hr
... manage multiple computer screens. Must have a high aptitude to learn new software as necessary for the business operations of the school. Certificates, Licenses, Registrations: * Current driver ...
Customer Experience Specialist
$16 - $20.25/hr
... internal operations teams to ensure all customer requirements are met. Essential Duties and ... Effectively manage finished good inventory for assigned customer base by conducting regular data ...
Customer Experience Specialist
$16 - $20.25/hr
... internal operations teams to ensure all customer requirements are met. Essential Duties and ... Effectively manage finished good inventory for assigned customer base by conducting regular data ...
We're hiring a Customer Experience Specialist who can reason through that -- someone who treats a ... Pete runs the whole operation -- leads, follow-up, deals, and automation in one place -- so nothing ...
Quick apply
We're hiring a Customer Experience Specialist who can reason through that -- someone who treats a ... Pete runs the whole operation -- leads, follow-up, deals, and automation in one place -- so nothing ...
Customer Experience Specialist
Oklahoma City, OK · Remote
$16.50 - $20.75/hr
Ability to manage multiple requests * Previous customer service experience is preferred but not required Benefits * Remote work environment * Training provided * Continuing education * Professional ...
New
Quick apply
Customer Experience Specialist
Oklahoma City, OK · Remote
$16.50 - $20.75/hr
Ability to manage multiple requests * Previous customer service experience is preferred but not required Benefits * Remote work environment * Training provided * Continuing education * Professional ...
New
FT Customer Experience Manager
Tulsa, OK · On-site
Store - TULSA-41ST ST, OK Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
FT Customer Experience Manager
Tulsa, OK · On-site
Store - TULSA-41ST ST, OK Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Industrial Operations Manager
Sapulpa, OK · On-site
We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our client's aluminum recycling facility. This role is responsible for ...
Industrial Operations Manager
Sapulpa, OK · On-site
We are seeking a driven and experienced Operations Manager located in Sapulpa, Oklahoma, to lead daily production operations at our client's aluminum recycling facility. This role is responsible for ...
Operations Manager
Oklahoma City, OK · On-site
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...
Operations Manager
Oklahoma City, OK · On-site
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...
Customer Experience Operations Manager information
See Oklahoma salary details
$41.1K - $48.7K
3% of jobs
$48.7K - $56.4K
0% of jobs
$56.4K - $64K
3% of jobs
$64K - $71.6K
2% of jobs
$71.6K - $79.3K
2% of jobs
$79.3K - $86.9K
3% of jobs
$86.9K - $94.6K
1% of jobs
$94.6K - $102.2K
1% of jobs
$102.2K - $109.8K
0% of jobs
$109.8K - $117.5K
1% of jobs
$118.2K is the 25th percentile. Wages below this are outliers.
$117.5K - $125.1K
83% of jobs
$41.1K
$114.2K
$125.1K
How much do customer experience operations manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for customer experience operations manager in Oklahoma is $114,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,700.00 and $123,700.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer experience operations manager?
To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?
A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.
What is the difference between Customer Experience Operations Manager vs Customer Service Manager?
| Aspect | Customer Experience Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Optimizing overall customer experience and operational efficiency | Managing customer service teams and resolving customer issues |
| Required Skills | Data analysis, process improvement, cross-department coordination | Team leadership, communication, conflict resolution |
| Work Environment | Cross-functional teams, strategic planning | Customer support centers, direct team management |
| Common Usage | Used in organizations focusing on customer journey and experience enhancement | Used in organizations emphasizing direct customer support and issue resolution |
The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.
What does a customer experience operations manager do?
A customer experience operations manager oversees the processes and systems that ensure positive interactions between a company and its customers. They analyze customer feedback, coordinate cross-functional teams, and implement strategies to improve service quality and efficiency, often using tools like CRM software. Strong leadership, data analysis skills, and a focus on customer satisfaction are essential in this role.
What are popular job titles related to Customer Experience Operations Manager jobs in Oklahoma?
For Customer Experience Operations Manager jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Oklahoma look for?
The top searched job categories for Customer Experience Operations Manager jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Experience Operations Manager jobs?
Cities in Oklahoma with the most Customer Experience Operations Manager job openings:
$18.90/hr
Part-time
Medical, Retirement
Re-posted 29 days ago
Amazon rating
7.4
Based on 7,111 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Pay starts at $18.90 per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability:
Tuesday - Friday between 12:45pm and 7:15pm
Saturday between 10:45am and 5:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives - even if for just a few moments. We operate out of designated retail locations - where it's convenient for our customers - helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, OK, Moore - 18.90 - 18.90 USD hourly
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability:
Tuesday - Friday between 12:45pm and 7:15pm
Saturday between 10:45am and 5:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives - even if for just a few moments. We operate out of designated retail locations - where it's convenient for our customers - helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, OK, Moore - 18.90 - 18.90 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US