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Customer Experience Engineer Jobs (NOW HIRING)

Amat

UX Engineer IV - (E4)

Austin, TX · Hybrid

$156K - $214K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... Role Overview The UX Engineer is a hybrid, high-impact role that bridges the disciplines of user ...

US Tech Solutions

HP-UX Engineer

Jersey City, NJ

... experience with industry standard operating systems, applications and tools Analyzing problems ... meet customer needs. Maintaining system configuration documentation, including SOPs and IQ/OQ ...

Amat

UX Engineer IV - (E4)

Tempe, AZ · Hybrid

$156K - $214K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... Role Overview The UX Engineer is a hybrid, high-impact role that bridges the disciplines of user ...

Polymarket

Customer Experience Specialist

Manhattan, NY · On-site

$19.50 - $24.50/hr

They're the owners of our customer experience. You'll handle the real, day-to-day work of ... You don't need to be an engineer, but you're tool-native, curious, and comfortable working shoulder ...

Polymarket

Customer Experience Specialist

New York, NY · On-site

$19.50 - $24.25/hr

They're the owners of our customer experience. You'll handle the real, day-to-day work of ... You don't need to be an engineer, but you're tool-native, curious, and comfortable working shoulder ...

Delphinus Engineering

UI-UX Engineer

Philadelphia, PA · On-site

$65K - $115K/yr

... customer base that spans the Defense and Federal markets. Headquartered in Newtown Square, PA, we ... GENERAL SUMMARY: The User Interface/User Experience (UI/UX) Engineer (UX Designer) position ...

Amat

UX Engineer IV - (E4)

Santa Clara, CA · Hybrid

$156K - $214K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... Role Overview The UX Engineer is a hybrid, high-impact role that bridges the disciplines of user ...

BlueInk

Customer Experience Specialist

Albuquerque, NM · On-site

$17.25 - $21.50/hr

Customer Experience Specialist Join the fastest growing eSignature company in a dynamic and multi ... Quick to resolve issues that pop up, and collaborate with developers * Skilled in conflict ...

WARP CORP

Customer Experience Specialist

Manhattan, NY · On-site

$19.50 - $24.50/hr

Partner with engineering on customer cases - context-setting, reproducing issues, and seeing them ... Experience with tools like Linear, Pylon, or Slack - or ability to learn quickly * Ability to ...

Basis AI

Customer Experience Associate

Manhattan, NY · On-site

$18.25 - $24.25/hr

... engineering before they become bigger problems. This is an opportunity to define what customer ... experience looks like at an AI-native company. What You'll Do * Be Basis's first line of defense ...

US AI

Customer Experience Specialist

North Bethesda, MD

$55K - $125K/yr

Support the Customer Experience team to maintain positive customer experiences and address user ... Collaborate with other engineers, analysts, data scientists, developers, and stakeholders, taking ...

CRH

Customer Experience Specialist

Atlanta, GA · On-site

$17 - $21.50/hr

Customer Experience Specialist Infrastructure Products Group Atlanta, Georgia, United States Job ID ... We're a trusted and strategic partner to engineers, contractors, distributors, specifiers ...

CRH

Customer Experience Specialist

Atlanta, GA · On-site

$17 - $21.50/hr

Customer Experience Specialist Infrastructure Products Group Atlanta, Georgia, United States Job ID ... We're a trusted and strategic partner to engineers, contractors, distributors, specifiers ...

Twitch

Customer Experience Specialist

San Francisco, CA · On-site

$21 - $26.25/hr

... experience strategy, as you will serve as the foundation and connective tissue between the ... they be creators, customers, developers, or viewers. In this role you will be focusing on ...

Bulk Barn

Customer Experience Specialist

Thornton, CO · On-site

$18.25 - $23/hr

About PFX™ We engineer leading fluid solutions that keep the world moving and we're building a ... Job Summary: Assist customers that come to our store, order on-line and ask questions through our ...

CRH

Customer Experience Specialist

Atlanta, GA · Hybrid

$17 - $21.50/hr

We're a trusted and strategic partner to engineers, contractors, distributors, specifiers ... years' minimum experience) that will be responsible for managing customer relationships in a ...

Twitch

Customer Experience Specialist

Seattle, WA · On-site

$20.25 - $25.25/hr

... experience strategy, as you will serve as the foundation and connective tissue between the ... they be creators, customers, developers, or viewers. In this role you will be focusing on ...

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Showing results 21-40

All JobsCustomer Experience Engineer Jobs

Customer Experience Engineer information

See salary details

$39K

$78.6K

$108.5K

How much do customer experience engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer experience engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is a Customer Experience Engineer?

A Customer Experience Engineer is a professional who works to enhance and optimize the interactions that customers have with a company's products or services. They combine technical expertise with a focus on user satisfaction, helping to identify pain points, develop solutions, and implement improvements that lead to a better overall customer experience. Their responsibilities may include analyzing customer feedback, collaborating with product and support teams, and ensuring technical solutions align with customer needs. This role often serves as a bridge between technical teams and end-users, advocating for customer-centric changes.

How does a Customer Experience Engineer typically collaborate with product and support teams to improve customer satisfaction?

Customer Experience Engineers work closely with product and support teams to address customer feedback and technical issues. They often act as a bridge, translating customer needs into actionable insights for product improvements while also providing technical guidance to support staff. Regular meetings, shared troubleshooting sessions, and collaborative tools help ensure seamless communication across departments. This collaborative approach enables rapid resolution of customer concerns and drives enhancements that lead to higher customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Experience Engineer, and why are they important?

To thrive as a Customer Experience Engineer, you need a strong background in customer service, problem-solving, and technical troubleshooting, often supported by a degree in computer science, engineering, or a related field. Familiarity with CRM platforms, ticketing systems, and data analytics tools is typically expected, along with certifications like ITIL or relevant vendor credentials. Exceptional communication, empathy, and patience set top performers apart in this role. These skills ensure that customer needs are addressed efficiently, technical issues are resolved effectively, and overall satisfaction with the company's products or services is maximized.

What is the difference between Customer Experience Engineer vs Customer Support Specialist?

AspectCustomer Experience EngineerCustomer Support Specialist
Required CredentialsBachelor's in CS, UX, or related field; technical skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCross-functional teams, product development, technical troubleshootingCustomer service centers, call/support desks
Employer & Industry UsageTech companies, SaaS providers, e-commerceRetail, telecom, software companies
Common Search & Comparison IntentUnderstanding technical and user experience rolesCustomer support and service roles

The Customer Experience Engineer focuses on improving user interactions through technical solutions and product enhancements, often working closely with development teams. In contrast, the Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. While both roles aim to enhance customer satisfaction, the Engineer's role is more technical and product-focused, whereas the Support Specialist emphasizes customer communication and issue resolution.

More about Customer Experience Engineer jobs

What states have the most Customer Experience Engineer jobs?

States with the most job openings for Customer Experience Engineer jobs include:

What job categories do people searching Customer Experience Engineer jobs look for?

The top searched job categories for Customer Experience Engineer jobs are:

Customer Experience Engineer jobs near you
Infographic showing various Customer Experience Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,569 per year, or $37.8 per hour.

Developer Experience Engineer

Tulip Interfaces

Somerville, MA • On-site

$130K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

About You
You've built tools that engineers rely on. You think agentic AI and developers working together is one of the most interesting opportunities of this decade, and you want your fingerprints on the tools, standards, and platform that make that possible here. You understand the full process of shipping an agent into production: prompting, tool and MCP design, reliability, evals, the UX of human-AI handoffs, and the plumbing in between.
What skills do I need?
  • 5+ years of software engineering experience, ideally with a focus on developer tooling, platform engineering, or internal-facing/DevX systems
  • Meaningful hands-on experience building with AI/LLMs and shipping agentic solutions. Whether that's a career focus, or a more recent but deep pivot into the space
  • Proven ability to build internal tools that make powerful AI capabilities accessible to engineers, including the judgment to know when to build vs. buy, and when to standardize vs. let teams experiment
  • A natural collaborator who earns trust with engineers quickly, understands real engineering pain points, and co-creates solutions that get adopted rather than shelved
  • Strong full-stack proficiency (TypeScript and related ecosystem), deep familiarity with API design and integration (RESTful services, MCP, and similar), and comfort working across a modern engineering tech stack
  • Deep hands-on experience with LLMs, prompt engineering, agent frameworks, RAG, and tool-use/function-calling patterns.
  • Production experience with AWS, modern CI/CD practices, and a genuine understanding of AI safety and security, especially around code execution and access to internal systems
  • Experience with or strong interest in developer experience fundamentals: reducing friction, measuring engineering productivity, and treating internal tooling like a product with real users
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
Key Responsibilities
  • Partner with engineering teams to identify the highest-leverage AI opportunities in the developer workflow: from code generation and review to testing, debugging, and internal tooling.
  • Build and maintain the internal agentic AI platform engineers rely on daily: skills, plugins, MCP servers, and integrations across our tech stack (source control, CI/CD, observability, ticketing, and more)
  • Own foundational architecture and standards for how agents and model releases are evaluated, and deployed internally: including reliability, evals, efficiency, and secure tool access patterns
  • Build and improve the onboarding, documentation, and discovery layer that helps engineers find and adopt the right AI tools (skills catalogs, guides, internal wikis) rather than reinventing them
  • Stay plugged into agentic AI and developer-tooling trends externally to shape internal standards and roadmap decisions
  • Meaningfully contribute to organizational AI enablement for engineering, including internal learning programs, office hours, and change management as new tools roll out
  • Instrument and measure adoption and impact of internal AI tooling, and use that data to prioritize what to build next
Key Collaborators
  • Product Engineering Teams AKA Our Customers
  • Infrastructure & DevOps Teams
  • QA

Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.
We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
  • Flexible work schedule and unlimited vacation policy
  • Learning & Development program
  • Virtual company events and happy hours
  • Fitness subsidies
  • An inclusive, dog-friendly office with diverse and inspiring colleagues

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $130,000 - $180,000 per year.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

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