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Customer Experience Associate Jobs in Spring Lake, NC

Variety Stores LLC

Customer Service Associate

Lillington, NC · On-site

$12.25 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Variety Stores LLC

Customer Service Associate

Fayetteville, NC · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Variety Stores LLC

Customer Service Associate

Fayetteville, NC · On-site

$13.25 - $18.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Variety Stores LLC

Customer Service Associate

Sanford, NC

$11.75 - $16.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Variety Stores LLC

Customer Service Associate

Raeford, NC

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Variety Stores LLC

Customer Service Associate

Dunn, NC · On-site

$12.50 - $17.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Variety Stores LLC

Customer Service Associate

Dunn, NC · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Roses Discount Stores

Customer Service Associate

Dunn, NC · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Big Lots

Customer Service Associate

Sanford, NC · On-site

$11.75 - $16.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Roses Discount Stores

Customer Service Associate

Raeford, NC · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

Big Lots

Customer Service Associate

Fayetteville, NC · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Spring Lake, NC

Customer Experience Associate information

See Spring Lake, NC salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer experience associate in Spring Lake, NC is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.67 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

What job categories do people searching Customer Experience Associate jobs in Spring Lake, NC look for?

The top searched job categories for Customer Experience Associate jobs in Spring Lake, NC are:

What cities near Spring Lake, NC are hiring for Customer Experience Associate jobs?

Cities near Spring Lake, NC with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,636 per year, or $18.1 per hour.

Customer Service Associate

Variety Stores LLC

Lillington, NC • On-site

$12.25 - $16.75/hr

Full-time, Part-time

Re-posted 2 hours ago

Job description

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions
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Retail store environment where extended periods of standing are required
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Retail store stockroom environment subject to fluctuations in temperature
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Frequent lifting and maneuvering of merchandise and displays.
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Exposure to dust and extreme temperatures while unloading trailers.
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Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.