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Customer Experience Associate Jobs in Layton, UT

Customer Service Associate

Layton, UT · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Layton, UT

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Layton, UT

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

UT · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Clinton, UT · On-site

$15 - $17.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Showing results 21-40

Customer Experience Associate information

See Layton, UT salary details

$9

$16

$22

How much do customer experience associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer experience associate in Layton, UT is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
What are the most commonly searched types of Customer Experience jobs in Layton, UT? The most popular types of Customer Experience jobs in Layton, UT are:
What are popular job titles related to Customer Experience Associate jobs in Layton, UT? For Customer Experience Associate jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Layton, UT look for? The top searched job categories for Customer Experience Associate jobs in Layton, UT are:
What cities near Layton, UT are hiring for Customer Experience Associate jobs? Cities near Layton, UT with the most Customer Experience Associate job openings:
Infographic showing various Customer Experience Associate job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $35,017 per year, or $16.8 per hour.

Customer Support Associate

Bluevine - US

Salt Lake City, UT • On-site

$23/hr

Other

Medical, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Customer Support Associate

Jersey City, NJ; Salt Lake City, UT

Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future. Our best-in-class technology, advanced security, and deep understanding of the small business community give our customers the confidence to focus on what they do best.

Since 2013, we've supported more than 750,000 small businesses nationwide. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed.

We're innovators driven by big ideas, collaboration, and real impact. Here, you'll have the freedom to take ownership, grow your career, and make a difference for small business owners across America. Ready to shape what's next?

About the Role

Our Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed. As a Customer Support team member at Bluevine, you will be an advocate for our clients. In this role you will work closely with our rapidly growing support team to quickly and efficiently identify, solve, or properly direct our clients' questions and concerns. This role will focus on resolving questions from Small Business Owners regarding their current and future accounts which they have with Bluevine.

This is not a fully remote role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices will reopen in accordance with local guidelines.

What You'll Do:
  • Resolve small business owners' questions and requests regarding Bluevine's products via inbound calls, outbound follow-ups, emails, and/or chats.
  • Ensure customer requests are resolved efficiently and effectively while addressing the customers' stated and unstated short-term & long-term needs.
  • You become an expert on up to two products within Bluevine and create added value and memorable experiences for every customer.
  • Leverage Bluevine's innovative technology solutions and systems to process customer's requests.
  • Meet or exceed performance expectations based on key performance indicators across customer experience, effectiveness, efficiency and other metrics.
  • Identify, resolve, and/or escalate risks and trends that may impact the customer experience.
  • Represent the voice of the customer by helping to provide product and customer experience feedback along with recommended enhancements.
  • Be adaptable and flexible to support business needs, including short-term scheduling adjustments.
  • Be a part of creating a fun and engaging culture.
Core Capabilities or Competencies:
  • You have a passion for helping people and you love making a difference in the lives of others.
  • You thrive in ambiguous and rapidly changing environments.
  • Learning things quickly and making swift decisions is nothing new for you.

New Hire Hourly Pay: $23 / hour (non-exempt)

Benefits & Perks (US Based ONLY)

  • Excellent health coverage and life insurance benefits
  • 401K with an immediate 3% company match
  • PTO, Company Holidays, and Flexible Holidays
  • Company-sponsored Mental Health Benefits, including 1:1 therapy
  • Over $1,000 each year to spend on your personal wellness
  • Monthly WFH stipends totaling over $1,000 annually
  • Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
  • Access to financial coaches and education sessions
  • Weekly catered lunches and fully stocked kitchen pantries
  • Community-based volunteering opportunities