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Customer Experience Associate Jobs in Gilbert, AZ

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

Customer Experience Associate GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

What We Need The Customer Experience Associate is an entry-level Customer Support/Technical Support role responsible for assisting customers with the use of GPS Insight's software, hardware, and SaaS ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

What We Need The Customer Experience Associate is an entry-level Customer Support/Technical Support role responsible for assisting customers with the use of GPS Insight's software, hardware, and SaaS ...

Benepass

Customer Experience Associate

Chandler, AZ · On-site

$16.75 - $22.50/hr

Magazine's Best Workplaces of 2023 TEAM & ROLE As a Customer Experience Associate at Benepass, you'll be a critical member of our growing Customer Experience organization, reporting to a Customer ...

Benepass

Customer Experience Associate

Chandler, AZ · On-site

$16.25 - $21.75/hr

Magazine's Best Workplaces of 2023 TEAM & ROLE As a Customer Experience Associate at Benepass, you'll be a critical member of our growing Customer Experience organization, reporting to a Customer ...

Benepass, Inc.

Manager, Customer Experience

Chandler, AZ · On-site

$100 - $125/hr

... Customer Experience Associates across multiple support channels. You will own the day-to-day ... performance of the team, ensuring we deliver fast, high-quality, and consistent support while ...

Benepass

Manager, Customer Experience

Chandler, AZ · On-site

... Customer Experience Associates across multiple support channels. You will own the day-to-day ... performance of the team, ensuring we deliver fast, high-quality, and consistent support while ...

Benepass

Manager, Customer Experience

Chandler, AZ · Remote

... Customer Experience Associates across multiple support channels. You will own the day-to-day ... performance of the team, ensuring we deliver fast, high-quality, and consistent support while ...

Five Below

Customer Experience Manager

Buckeye, AZ

$18.15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Go Rentals

Guest Experience Associate

Phoenix, AZ · On-site

$18/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Experience in sales and customer service * Must be 21 years of age or older * Excellent ...

Five Below

Customer Experience Manager

Buckeye, AZ · On-site

$18.15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Go Rentals

Guest Experience Associate

Scottsdale, AZ · On-site

$17 - $18/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Experience in sales and customer service * Must be 21 years of age or older * Excellent ...

New

Five Below

Customer Experience Manager

Phoenix, AZ · On-site

$18.15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Phoenix, AZ · On-site

$18.15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Gilbert, AZ

Customer Experience Associate information

See Gilbert, AZ salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer experience associate in Gilbert, AZ is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.11 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

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For Customer Experience Associate jobs in Gilbert, AZ, the most frequently searched job titles are:

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Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,418 per year, or $18.5 per hour.

Customer Experience Associate

First International Bank & Trust

Gilbert, AZ • On-site

$16.50 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

First International Bank & Trust rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

Customer Experience Associate

First International Bank & Trust is seeking a Customer Experience Associate to join our Customer Care Center team. This role is ideal for someone with strong customer service skills who enjoys helping people, solving problems, and learning new technology.

As a Customer Experience Associate, you'll be one of the first points of contact for customers, assisting with account questions, digital banking support, debit and credit card inquiries, and connecting customers with the right banking solutions. If you're looking for an opportunity to build a foundation for a long-term banking career, we'd love to hear from you.

This is an on-site position and is not eligible for remote work.

Key Responsibilities
  • Deliver exceptional customer service through phone, chat, email, video, and text interactions.
  • Assist customers with account inquiries and banking-related requests.
  • Support customers with online and mobile banking navigation and troubleshooting.
  • Answer questions related to debit and credit cards.
  • Verify customer identities and help protect customers and the bank from fraud attempts.
  • Educate customers on available banking products, services, and digital banking tools.
  • Research issues, resolve concerns, and follow up on requests within established service standards.
  • Handle challenging customer situations with professionalism, patience, and a solution-focused approach.
  • Utilize multiple systems and applications to efficiently serve customer needs.
  • Stay current on products, services, policies, and procedures through ongoing training.
Qualifications
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and navigate multiple computer applications simultaneously.
  • Strong attention to detail and problem-solving skills.
  • Ability to adapt in a fast-paced, customer-focused environment.
  • Demonstrated commitment to providing outstanding customer service.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

  • Health, Dental & Vision
  • 401K Retirement Plan with Employer Match
  • Paid Parental Leave
  • Life and Disability Insurance
  • Generous PTO and Holiday pay

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer

What First International Bank & Trust employees say

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