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Customer Experience Associate I Jobs (NOW HIRING)

The Exchange

Customer Experience Associate

Fort Belvoir, VA · On-site

$18.75 - $25/hr

As a Customer Experience Associate , your enthusiasm for helping customers will provide a friendly and efficient experience. You'll help customers feel welcomed and become a multitasking superstar ...

Army & Air Force Exchange Service

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Army and Air Force Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

AAFES

Customer Experience Associate

Gordon, GA · On-site

$15.50 - $20.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Hurlburt Field, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Eglin, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Exchange

Customer Experience Associate

Macon, AR · On-site

$14.75 - $19.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Weis

Customer Experience Associate

Solomons, MD · On-site

$22/hr

Location Address: 13300 H G Trueman Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

The Exchange

$14.50 - $19.25/hr

As a Customer Experience Associate in Hardlines, you are responsible for ensuring an exceptional guest experience in the Hardlines departments. You will assist customers in finding what they are ...

Weis Markets

Customer Experience Associate

Jersey Shore, PA · On-site

$15.50 - $20.50/hr

Location Address: 1440 Allegheny Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Newville, PA · On-site

$16 - $21.25/hr

Location Address: 37 Carlisle Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis

Customer Experience Associate

Sunbury, PA

$14.25 - $19/hr

Location Address: 1100 North Fourth Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

Location Address: 15789 Livingston Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Greets ...

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How much do customer experience associate i jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer experience associate i in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a Customer Experience Associate I do?

A Customer Experience Associate I is responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with the company's products or services. They typically handle customer communication through various channels such as phone, email, or chat. Their role involves providing information, troubleshooting problems, and escalating complex issues when necessary. The goal is to ensure customer satisfaction and foster loyalty to the brand.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate I, and why are they important?

To thrive as a Customer Experience Associate I, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Active listening, patience, and a positive attitude are standout soft skills in this role. These skills and qualities are critical for ensuring customer satisfaction, resolving issues efficiently, and building customer loyalty.

How does a Customer Experience Associate I typically collaborate with other departments to resolve customer issues?

Customer Experience Associate I professionals often serve as a bridge between customers and internal teams such as technical support, sales, or billing. When faced with complex customer inquiries, they coordinate with these departments to gather accurate information and ensure timely resolutions. Effective communication and documentation are essential, as associates must relay updates to customers while advocating for their needs internally. This collaborative environment not only resolves issues efficiently but also provides opportunities for associates to learn about other functions within the company.
What cities are hiring for Customer Experience Associate I jobs? Cities with the most Customer Experience Associate I job openings:
What states have the most Customer Experience Associate I jobs? States with the most job openings for Customer Experience Associate I jobs include:
Customer Experience Associate I jobs near you
Infographic showing various Customer Experience Associate I job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Experience Associate

Customer Experience Associate

The Exchange

Fort Belvoir, VA • On-site

$18.75 - $25/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

As a Customer Experience Associate , your enthusiasm for helping customers will provide a friendly and efficient experience. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
 So what can you expect as a Customer Experience Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive  to let them know you'll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

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