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Customer Experience Associate I Jobs (NOW HIRING)

Saviance

Customer Experience Associate I

Encino, CA · On-site

$15.25 - $21/hr

Customer Advocate Role Customer advocate role supporting our members and providers, facilitating care and service. This is a service position providing assistance to Magellan's members, providers ...

JACK Main

Customer Experience Associate

Cleveland, OH · On-site

$16 - $21.25/hr

Customer Experience Associate The Customer Experience Associate will also work with multiple teams to improve the customer experience and ensure all customers have a positive experience within the ...

Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

We are looking for Customer Experience Associates, Laborers, and Roving Store Workers in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force ...

STORD

Customer Experience Associate

Atlanta, GA · On-site

$15.75 - $21.25/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role ...

KITH

Customer Experience Associate

Manhattan, NY · On-site

$17 - $18/hr

Kith Customer Experience Associate Location: Soho Women's Store Status: Seasonal Compensation: $17.00-$18.00/hr + Commissions* Position Summary: The Kith Customer Experience Associate operates as the ...

Army and Air Force Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

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How much do customer experience associate i jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer experience associate i in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a Customer Experience Associate I do?

A Customer Experience Associate I is responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with the company's products or services. They typically handle customer communication through various channels such as phone, email, or chat. Their role involves providing information, troubleshooting problems, and escalating complex issues when necessary. The goal is to ensure customer satisfaction and foster loyalty to the brand.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate I, and why are they important?

To thrive as a Customer Experience Associate I, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Active listening, patience, and a positive attitude are standout soft skills in this role. These skills and qualities are critical for ensuring customer satisfaction, resolving issues efficiently, and building customer loyalty.

How does a Customer Experience Associate I typically collaborate with other departments to resolve customer issues?

Customer Experience Associate I professionals often serve as a bridge between customers and internal teams such as technical support, sales, or billing. When faced with complex customer inquiries, they coordinate with these departments to gather accurate information and ensure timely resolutions. Effective communication and documentation are essential, as associates must relay updates to customers while advocating for their needs internally. This collaborative environment not only resolves issues efficiently but also provides opportunities for associates to learn about other functions within the company.
What cities are hiring for Customer Experience Associate I jobs? Cities with the most Customer Experience Associate I job openings:
What states have the most Customer Experience Associate I jobs? States with the most job openings for Customer Experience Associate I jobs include:
Customer Experience Associate I jobs near you
Infographic showing various Customer Experience Associate I job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Experience Associate I (Fullerton, CA)

Avocado Green Mattress

San Antonio, TX • On-site

$19 - $22.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Customer Experience Associate I

Avocado is currently looking for a Customer Experience Associate I to be part of our Customer Experience team in Fullerton, CA!

This is a non-exempt position, meaning it is hourly and you are entitled to overtime pay.

Note on Location: You will be working on-site at our location in Fullerton, California or remote within the United States of America.

Note on Pay Transparency: The pay range for this role is $19.00 - $22.38 Hourly, plus potential monthly bonus.

What You'll Be Working On
  • Respond to customer inquiries via calls, chats, and emails.
  • Maintain accurate documentation of customer issues and interactions.
  • Route concerns to the appropriate departments.
  • Handle order inquiries and report vendor-related issues in line with company standards.
  • Meet department averages for performance metrics, including PRP, QA, CSAT, and time logged in queues.
  • All other assigned duties.
What You Bring
  • A minimum of 1 year of experience in the field of customer service is necessary for this position.
  • Strong cross-functional communication skills.
  • Excellent problem-solving and analytical skills
  • Ability to accept and adjust accordingly to constructive feedback.
  • Effective oral and written communication skills. Great communicator.
  • Regular and predictable attendance.
Physical Requirements
  • Stationary position: Must be able to remain stationary 50% of the time.
  • Move: This role involves moving throughout the office space to meet with different team members.
  • Operate: Constantly operates a computer and other office machines such as printers and tablets.
  • Communicate: This role frequently communicates with other team members to update on the status of a task and customers to help with any inconvenience on orders.
What We Offer You
  • Medical (HMO, PPO, HSA), Dental, Vision
  • 100% Employer Paid Life Insurance
  • 401(k) with employer match
  • PTO
  • Volunteer days
  • Employee product discount
  • Annual Bonus Plan
  • Training and Tools to be successful along with a strong partnership from your peers and leaders
  • Access to wellness apps
  • Referral Bonus
  • Opportunity to grow
Why Work At Avocado Green Brands?
  • Be part of the change | work at an emerging company that is on the mission to increase sustainable and clean products.
  • Culture | be part of a fun, collaborative and passionate team.

Thank you very much for your interest in working for Avocado Green Brands. We appreciate your time and review each and every resume that is submitted. You will receive an email within 24 hours that confirms your application has been accepted by our applicant tracking system. If you are selected to participate in the interview process, you will receive an email within two weeks from our Talent Acquisition department.

Avocado Green Brands is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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